Fine for basics, not the most user-friendly tool
Rating: 3 out of 10
IncentivizedUse Cases and Deployment Scope
We used Bizzabo for hosting event registrations as well as webinar registrations - mostly for single session webinars and things like happy hours or dinners - as well as all of the email engagement features minus sending event/webinar invites. We run 40-50 webinars a year and about the same amount of events. We need a tool that can build out events and webinars efficiently, share data amongst a large team, and provide data that helps us to make better decisions in the future.
Pros
- Bizzabo has a good reporting dashboard that made things simple
- Bizzabo makes it easy to share access within our teams
- Bizzabo has a relatively clean UI
Cons
- I feel that customer relations were not particularly great. Slow response times and not very helpful when we did get in contact.
- Although UI is clean, functionality was a bit clunky.
- Limitations within asset creation were frustrating and time-consuming when building out events.
Likelihood to Recommend
My biggest frustration with Bizzabo is how time-intensive it is to set up events and add all necessary details. There is not an easy way to my knowledge to use dynamic data to fill in landing pages, registration, emails, etc. and as a result creating events is time-consuming and very monotonous in my experience.