TrustRadius: an HG Insights company

BigMarker Professional, Scientific, and Technical Services Reviews & Insights

Score6 out of 10

21 Reviews and Ratings

Community insights

TrustRadius Insights for BigMarker are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive Design: Many users have praised the user interface of BigMarker for its intuitive design, modern look, and ease of navigation. They appreciate how it is easy to navigate through the platform and find the necessary features quickly.

Easy Onboarding: Several reviewers have mentioned that they found it easy to onboard and quickly learn how to use BigMarker, even if they are not tech-savvy. The simple and straightforward onboarding process allows users to get started with minimal effort.

Continuous Development and Updates: Users highly value the continuous development and updates of BigMarker, along with the helpful customer support provided. They appreciate that BigMarker is regularly updated with new features and improvements based on user feedback. The prompt support from the customer service team ensures that any issues or questions are addressed in a timely manner.

BigMarker Reviews

2 Reviews
Professional, Scientific, and Technical ServicesMarketing & Advertising2

All in one hybrid platform virtual video technology

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

BigMarker is one of the topmost used customizable hybrid software for virtual events and webinar platforms. It has all the amazing features like powerful video technology with quick and profound marketing, interactive experience capabilities to create a brand new event online. I have been using this platform in my organization for a very long time for handling the different online virtual webinars for marketing purposes and BigMarker is helping me a lot in this.

Pros

  • The best feature that I like the most that it does not compromise with the quality of the video, the video remains the same while recording and doing webinars also it supports the streaming session too which also gives the same exact result as a parent video.
  • Affordable price.
  • It gives an amazing feature to us which can easily be used while doing a webinar, question-answer sessions, participation, and lounge.

Cons

  • The biggest drawback that I am facing for a long time is that BigMarker is not very effective while integrating with other third-party software [in my experience]. It was not an easy task to set up with other meeting platforms that I was using already in the organization.
  • Secondly, the audio starts lagging, and sometimes the audience cannot listen to the audio which [I feel] needs to be fixed on an urgent basis.

Likelihood to Recommend

Being a user of BigMarker I am fully satisfied with their program and the features they are offering to me. Clear UI with easy to use interface helping me a lot to set up everything in minutes. Definitely recommend this masterpiece to other business to use it for effective virtual collaborations.

BigMarker Making Big Moves

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

BigMarker is normally used within my organization for one-on-one meeting rooms. We've planned to use it for webinars, but we haven't gotten to that point yet. The business problem it addresses is it's a great place for me to meet with clients and prospective clients if they're not in the local area. BigMarker makes it very easy for these types of meetings.

Pros

  • Easy to use
  • Great user interface
  • A lot of integrations

Cons

  • Sometimes the quality is less than ideal.

Likelihood to Recommend

Since we haven't used it on very large meetings as of yet, I can't really give any complaints. I've heard of issues about a year back with a very large number of attendees, however, I do not know if these issues are factually correct or, If they were factually correct, that they are still persisting

I will say, the user interface makes it really simple to launch a webinar or meeting space, and it's a joy to use for small and large businesses alike.
Vetted Review
BigMarker
1 year of experience