Based on 22 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 22 reviews | Last Published May 26, 2026
BambooHR functions as a comprehensive Human Resources Information System (HRIS), primarily used by organizations to centralize and manage diverse employee-related functions. In TrustRadius reviews, it is widely adopted for core employee data management, streamlining the employee lifecycle from hiring and onboarding to time tracking and performance management. Reviewers particularly highlight its robust capabilities in time off management, which 50% of users commend for tracking accruals and processing requests efficiently.
While the platform also receives positive feedback for its user-friendly interface and efficient onboarding workflows, reviewers frequently point to areas for improvement. A notable concern is the reporting and analytics functionality, with 27% of users desiring more customization and advanced features. Additionally, some reviewers noted limitations in integrations and time tracking. Overall, sentiment indicates BambooHR effectively centralizes HR data and streamlines many administrative tasks, though some advanced functionalities could be enhanced.
Pros
Efficient time off management and accrual tracking.
Streamlined and customizable onboarding/offboarding workflows.
I use Bamboo as a holding place for all things HR as well as time tracking of employees. We previously used multiple programs and this combines it into an easy, friendly program to manage Human Resources.
It also allows me to go paperless for most things and if it does require a hard copy I can save and post to the employees file.
Pros
Personal information for employees at a quick glance
A place to keep all documents together for the employee
The time tracking is nice to have included in this package
A good place to keep notes on employees
Cons
Time off balances - it would be nice to see something at a glance when you pull up an employees time off. You have to select the different categories to see what they have used rather than an overall glance of what they have used versus what they have left.
Time entry reports - it would be nice to see what type of PTO the person used rather than the generic PTO. Show the actual type of PTO they used on this report so that you don't have to pull multiple reports.
Onboarding can be a little fuzzy sometimes getting that all to work properly.
Likelihood to Recommend
I think overall it is a great program. Just a few tweaks here and there would be nice and maybe I need better training to understand the areas in question.
We use BambooHR® for all personnel records, hiring, tracking and requesting time off. The software is compatible with our payroll provider, but we don't use BambooHR®'s payroll option. With the CORE level package, we don't get any value with the AI "Ask HR" feature, since you can't upload content to make it work correctly.
Pros
Tracks Vacation accrual
Gives clear history on all time-off taken, scheduled and used
Is the source of truth for titles, pay rates and much more
Cons
The ASK BAMBOO (AI) feature have little value add at the Core plan level
Candidates can't use a phone to sign pre-onboarding documents
Performance tab should be included without having to pay extra
Likelihood to Recommend
BambooHR® is great for communicating with candidates during the hiring process. Lots of ways to automate responses and clearly identify the step each candidate is on in the process. If the company had a bonus structure, the Total Rewards would be a great way to highlight this. If we housed our benefits in BambooHR®, then it would complete the information - but we outsource this so it's of no value to us.
We use BambooHR to manage our staff's personal information, documentation, reviews, surveys, and more. It's very useful for sending documents for signature and the setup process is incredibly easy to navigate. As an administrator, I have the ability to set up teams and have each manager's access only allowed to their particular team. The survey function is also useful in requesting employee opinions.
Pros
Customer Service
Organization Personnel Management
Documentation
Onboarding
Cons
N/a
Likelihood to Recommend
BambooHR is great for company management when a few people are in an administration or HR seat. It makes navigating the ins and out of the company simple and straightforward and the customer service team is always friendly, knowledgeable, and ready to jump in and help. BambooHR might not be appropriate for a company with a significant number of admins
BambooHR has made onboarding and paying staff easier at our organization. Our new employees have shared how the onboarding process is easy to complete, which has increased their excitement about joining our company. Running reports in BambooHR is easy and quick. I appreciate that I can get questions quickly answered by BambooHR's staff via their chat function.
Pros
Onboarding new staff.
Payroll
Document retention.
Cons
Registering in new states and jurisdictions.
Likelihood to Recommend
BambooHR is a tremendously great HRIS and Payroll platform for small to mid-sized companies.
I use it a lot for all types of people, HR, and Operations stuff: checking and managing leaves, holidays, salary/pay, departmental/divisional info, affiliations, keeping track of regular/periodical goals, achievements, activities, career progress, etc. Awesome! Excellent! Great features. It made day-to-day office HR/OPS stuff much easier to handle/manage.
Pros
Salary
Leave
People & HR
Operational stuffs
Departmental / divisional basic info
Employee background information
career goals
Cons
Leaves are not utilized in a year; if carried forward to next year, it's proper info synchronization.
Synchronization of info available in Bamboo HR with other associated and compatible software for easier data handling/management/archiving.
Employee info, departmental/divisional affiliations, career paths/goals/achievements, work/activities management, a reflection of changes, if any, made, and proper management synchronizing with other office data management systems.
Likelihood to Recommend
Appropriate for everything, please see the following points> People and HR and Operational Stuff; Employee departmental/divisional affiliations; Info management, data inventory, record keeping and management; career goals/objectives/paths/achievements, etc. Places with scopes for further improvement>> managing info on leaves applied/granted/permitted/utilized/not utilized in a year and carried over to next year for use up; info on salary increment, DA, perks, taxation, etc.
Applicant Tracking System (ATS) Onboarding Documents & Process Credentialing of Healthcare Professionals Including Protected Health Information (PHI) Performance Management Including 360 Evaluations Goal Setting/Planning & Key Performance Indicators (KPIs).
Pros
Assigning/limiting access to certain areas to keep confidential information private.
More middle and back office functionality (CRM, payroll, invoicing, etc.)
Integrations with more platforms for middle and back office functions.
Better transition from ATS to employee (complete transfer of documents & communication).
Likelihood to Recommend
It's very well suited as an HR platform for ATS, employee documentation, performance management, etc. It's less appropriate if you're looking for a platform that covers all of your business functions in one place.
Bamboo is used by the whole organization for Human Resource purposes. It stores all employee information and helps keep track of vacations and other time-off-related information. It is also used to manage digital signatures for important documents that need to be signed. It is also being used to keep track of each employee's development.
Pros
Easy to use interface
Attractive design and colors
Useful information at a glimpse
Cons
Add feature to track clock-ins and clock-outs.
Show when employees are not available due to time -off
If you miss the notification to sign a document, it is very hard to find it following common sense.
Likelihood to Recommend
I really like using it. It's very intuitive and the page looks clean and neat. It also gives me important information on the main page without having to go and look for it. Additionally, the information regarding my time is easy to understand as it keeps a record of all the days off I've taken in the past. I think it is very appropriate for HR purposes and really, I can't think of any scenarios where it wouldn't be appropriate to use it.
We've been using Bamboo HR for years across the organization. As a global, mostly remote organization it has been key in managing all things HR for us. It also allows great flexibility which is key. We use it to track holidays (which we are able to personalize for each person), vacation requests, and all basic data. The reporting functionality is also great.
Pros
Reporting
Personalization of most features, including holidays
Vacation Tracking
Cons
Initial setup can be complicated
Build plan crashes
Doesn't have rich ecosystem of plugins
Likelihood to Recommend
We are a staff of 110 people - it is an excellent solution for that size of company. Once an organization gets larger than 1000 I don't think it would be able to scale. Also, the pricing is a bit steep for smaller organizations. It works well for all of our basic HR functions.
VU
Verified User
C-Level Executive in Finance and Accounting (11-50 employees)
We use BambooHR to automate onboarding and termination processes which eliminates the administrative burden and paperwork. It is used to keep track of employee personal information and to keep track of PTO hours. The HR team uses BambooHR the most and some supervisors [use it too]. The supervisors use it if their employees request to use PTO and they have to approve it. It helps a lot with keeping track of employee information, and sending signature requests. It really helps automate a lot of our processes.
Pros
Onboarding new employees. It makes the new hire process very simple. You just add in their information about their job and contact. It then automatically sends them a link to register on BambooHR and to fill out the needed documents.
Requesting signatures. If there is a time when an employee moves to a new state, you need to ask them to fill out a new tax form. To make that process easier, we use BambooHR to request that signature and you receive that document quicker rather than trying to email and call them. It saves a lot of time.
It is user friendly. Employees understand how to navigate their account and the electronic signatures are very straightforward.
Cons
Adding reports. I have been asked a couple times to generate customized reports via BambooHR. It is a little confusing to select what kind of information that I would like to be added to the report. We have standard reports that we can easily access but when it comes to creating a new report, it can be made a little easier.
Likelihood to Recommend
BambooHR is well suited for new hire and termination processes and keeping track of updated employee information. It is not well suited for keeping track of benefits and payroll.
