Avatier Identity Anywhere

Score6.2 out of 10

7 Reviews and Ratings

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What is Avatier Identity Anywhere?

The vendor aims to deliver seamless workforce access while maintaining security.

Avatier Identity Anywhere is a passwordless IGA solution that includes:

user self service and HR driven lifecycle management
universal workflow experience with push notification
service catalog with asset budgeting & tracking
access governance with risk scoring and SOD rule support
SSO with SCIM support for Just in Time (JIT) provisioning
Self-service and assisted password management with support for all major MFA providers

Avatier for iOS, Android, Chrome extension, Microsoft Outlook, Teams, Slack, ServiceNow (coming soon), virtual assistant chatbot, web and REST API provides a collaborative user experience with push notifications.

Avatier Identity Anywhere can be cloud hosted by Avatier, or deployed in any cloud or on-premise as a container.

To experience Avatier Identity Anywhere, the vendor are offers a 14 day trial to qualified organizations. A trial can be scheduled at:

https://calendly.com/avatier-cloudtrial/avatier-kickoff-meeting

Categories & Use Cases

Media

Avatier Identity Anywhere - User Lifecycle Management
Avatier Lifecycle Management is your one-stop shop for requesting access to enterprise and cloud applications, assets, and even service requests. It is as easy as shopping online, making business users and IT teams more productive.

Our patented, automated workflow establishes controls, empowering managers and operations to quickly approve access while mitigating risk, improving security, and ensuring compliance.

Avatier Identity Anywhere - Password Management
Self-service password reset eliminates your number one help desk request and synchronizes one strong password across your core applications and cloud services. Reduce unnecessary costs from high volumes of help desk requests. Let users help themselves by resetting, synchronizing, and managing their passwords. Users may reset their passwords anytime from anywhere using a Web browser, automated phone system, a wide choice of MFA providers, and even biometric options. Password Management help desk module is used by staff to verify a user’s identity. Ensure 100% usage with forced enrollment.

Avatier Identity Anywhere - Single Sign-On (SSO)
Securely give employees, partners and customers access to public and private web applications. Avatier SSO leverages existing groups, OU’s and users in your native directory to delegate web application access. With built- in SaaS licensing management, your cloud subscription costs can be cut by 30% or more. SSO integrates with Identity Anywhere Lifecycle management for automatic user provisioning and deprovisioning.

Avatier Identity Anywhere - Access Governance
Introducing Identity Anywhere Access Governance, the world’s first based on Docker containers making it the most portable, scalable and secure solution on the market. Docker container technology allows Identity Anywhere Access Governance to run anywhere: on any cloud, on-premise or a private cloud instance hosted by Avatier.

Conduct access certifications IT audit from any device. See your list of audits due along with unreviewed identity and access governance items. Practice security and compliance management with the touch of your finger. Approve and revoke access. Allow exceptions and more. The best GRC software solution ever.

Avatier Identity Anywhere - Password Management MFA Support
Use Avatier's solutions support several MFA options including Avatier's own One Time Passcode via SMS or alternate Email, our Biometric Face, Fingerprint, or Voice iPhone/Android App, DUO, RSA, PING, OKTA, Symantec VIP, Google Authenticator and more...

1 / 5

ID Management Single-Sign On (SSO)
The ability to login to the system once, gaining access to all systems without the need for logging in again
Category average: 9
ID Management Workflow Automation
Automated sequence of tasks to simplify processes
Category average: 8
ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 8.8

Account Provisioning and De-provisioning
Capabilities for creating user accounts based on roles, group memberships and business processes
Category average: 8.4
Password Management
Self-help capabilities the help users recover forgotten passwords, etc.
Category average: 8.6

Javier Castaneda

Manager Client Support in Information Technology at Cox Enterprises (10,001+ employees employees)

Use Cases and Deployment Scope

We use Avatier Identity Anywhere the Self Service Password Reset solution to empower users to administer their accounts and deflect calls from the help desk. We support over 30,000 users and have reduced the number of accounts unlock/password related calls to agents by 80%.

Pros

Partner with us when we need/request an enhancements
Has the ability out of the box to connect to various applications to help synchronize passwords
Offer options for biometric and alternative methods to assist users to manage account

Cons

Ability to create ad hoc reports in the app
Use of biometrics is one that has been improved recently that was not great
Managing connector settings in bulk can be tedious

Most Important Features

Ability to be used internationally with support for several languages
Ease of use to administer accounts for team members
Partnership with developer to make enhancements

Return on Investment

Reduced inbound contacts by 80% for account related issues
Allowed staff to focus on new opportunities to take on additional support

John Roarty View profile

PC/MAC Tech in Information Technology at IEEE (1001-5000 employees employees)

Pros

It allows users to reset their passwords on their own.
It allows our users to request access to VPN and shared drive on their own.
It allows us to terminate accounts quickly and easily.

Cons

It would be easier for users to request access to VPN and shared drives in fewer steps.
It would be nice if we could reset passwords, request access and terminate accounts on one website.
It would be nice if users could see the Cart button easier to submit their request.

Most Important Features

Ability to do several tasks.

Return on Investment

It allows us to do several different tasks.

Alternatives Considered

Salesforce Nonprofit Cloud

Other Software Used

Cherwell Asset Management, Symantec Asset Management Suite, Microsoft 365 (formerly Office 365)

Adam Martin View profile

Desktop Engineer in Information Technology at HBO (1001-5000 employees employees)

Pros

It greatly improves end-user self serviceability.
Avatier integrates with multiple AD domains if you are part of a larger organization that is blended.
Custom packages with your company logo for the login window app make for a very professional touch for a better end-user experience.

Cons

The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.

Return on Investment

It has saved the Service Desk, as well as on-site support techs, countless hours of work via phone or face-to-face interactions to reset or unlock a domain password, thus saving a large amount of money from the lack of wasted time.

Alternatives Considered

NetIQ Identity Manager

Other Software Used

Jamf Pro, Microsoft System Center Configuration Manager, JIRA Software, Slack, Atlassian Confluence, Microsoft Office 365

Verified User

Manager in Information Technology (10,001+ employees employees)

Pros

End User Catalog
Development ease for implementation
Proper access governance process

Cons

Service Now integrations

Most Important Features

Role based access
Access governance

Return on Investment

Just implemented still looking for the ROI
Initial customer feedback has been extremely positive

Alternatives Considered

RSA Access Manager (Discontinued)

Verified User

Manager in Information Technology (1001-5000 employees employees)

Pros

Access Management
Password Management
Password Resets

Cons

Password synchronization across multiple systems.

Most Important Features

Password Management
Access Management
Identity Management

Return on Investment

1200 employees are able to manage their own password resets

Other Software Used

Symantec Endpoint Encryption, Symantec Endpoint Security, Microsoft 365 (formerly Office 365)

Avatier Identity Anywhere

What is Avatier Identity Anywhere?

Categories & Use Cases

Media

Key Features

Top Performing Features

ID Management Single-Sign On (SSO)

ID Management Workflow Automation

ID-Management Access Control

Areas for Improvement

Account Provisioning and De-provisioning

Password Management

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