TrustRadius Insights for Autoklose are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive Campaign Running: Several users have commended Autoklose for its intuitive campaign running capabilities, with some stating that it feels like a real person is handling the tasks. This user-friendly feature allows users to easily plan out sending schedules, send emails in sequences, and decide when and how often to contact someone.
Outstanding Customer Service: Many reviewers have praised Autoklose's outstanding customer service, with some even stating that they feel like the support team is part of their own team. The extremely responsive support staff has been highly valued by users who appreciate the personalized assistance provided by Autoklose.
Automation Capabilities: Autoklose's automation capabilities have been highly valued by users. It allows them to automate personalized emails and schedule them at specific frequencies, saving time and effort. The ability to handle multiple emails in an appropriate sequence has also been highlighted as a valuable feature by several reviewers.
Lead connections, helping us get that original interest from older list, event lists, and colder leads. This way they stay seperate from our formal business, clean lists. I also use it extensively in affiliate marketing to help me get offers out there quickly and test the markets. After using Autoklose for several years now, we can definitely recommend it to other businesses! I actually haven't leveraged their large B2B database of clean, verified B2B contacts living inside the app... but need to try that one.
Pros
Tracking team member performance across different segments
Email templates that work, perform well, and and save time that I can launch quickly
Full tracking of open rates, replies, and click-through rates and to identify which emails and copy get the best results.
Cons
Would be nice to have an internal email scrubber so that is one less step
Educational newsletter with best practices and what is working now
Likelihood to Recommend
I see it for cold outreach or warming up an old email list... which can be a touchy space. Would love a best use email newsletter and/or video series to get better with app
As the owner of a specialized consulting firm, I'm constantly emailing prospects and potential customers. I chose Autoklose because of its ability to create and pre-program email sequences that will contact customers at the exact time and on the days that I choose in advance. Autoklose is very easy to learn, it's user-friendly, and it has allowed my business to start from scratch and reach great highs because of my ability to email many customers without manually sending emails every day.
Pros
Sequence sending emails
Plan out sending schedules
Decide when and how often to contact someone
Cons
No integration with LinkedIn
No ability to program communication via LinkedIn or other apps
Easy to use but basic compared to its competition
Likelihood to Recommend
If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it.
If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
Our team is in B2B sales of power transmission components. Our prospective customers already have solutions in place, so we need to be aggressive in our approach to building a preference for our brands. Autoklose helps by supplementing our phone and physical visits by keeping our name in front of prospects.
Pros
Proven templates that are easy to modify (and produce results).
Ties in directly with our CRM so that all contacts are available in AK.
Smart technology helps us avoid most commonly blocked terms by spam filters.
Cons
Selecting Contacts for campaigns (filter process is clunky).
Saving a campaign as a template could be smoother.
Likelihood to Recommend
We have recommended Autoklose to several manufacturing partners and other manufacturer rep groups. All levels of sales are looking for ways to cut through the clutter, and we've been blessed by integrating Autoklose into our tech stack.
We were trying to focus on adding CIOs, VPs IT, and IT Directors. Autoklose was going to get access to their database and send out 10K emails to attract these individuals.
Pros
[In my experience Autoklose] provided names that [did] NOT meet the selection criteria.
DOES NOT generate qualified leads [in my experience].
Cons
Being honest with its customers as to what to expect.
Likelihood to Recommend
[In our experience] we did not get ANY CIOs that were within our target range of at least 100 IT professionals under their direct control.
VU
Verified User
Executive in Information Technology (11-50 employees)
Autoklose is being used as a sales outreach tool to start conversations with targeted prospects. Our sales reps use it to create email campaigns that look like they are coming from a Gmail user, not an automated system. Autoklose has helped us scale our cold outreach serving the need for business development communications at scale.
Pros
Sends multi-email campaigns.
Automation.
Email steps can forward the previous message.
Cons
Incorporate text messaging.
Incorporate CRM functionality.
Add a pipeline feature.
Integrate with Linkedin.
Likelihood to Recommend
I would recommend Autoklose to smaller teams that do not have the tools and processes in place for conducting sales outreach or business development activities. I would also recommend it to Sales development reps who are relying on manually managing their sales outreach without the benefits of automation. I'd also recommend it if they are trying to do the above while using a CRM like Pipedrive, as Autoklose works well with some CRMs.
Autoklose is an efficient email marketing service and can be implemented with any customer relationship management platform. Autoklose is an effective tool for maintaining customer relationships and building new customer relationships by nurturing the prospects and eventually closing them. Technically Autoklose is sound and did not run into any major issues. I would give it a 10 out of 10 overall.
Pros
Nurturing prospects
Maintaining customers
Closing deals
Cons
Integration with major CRMs
Likelihood to Recommend
Autoklose is well suited for nurturing prospects, maintaining customer relationships, and closing deals. Specifically for cold drip and warm drip campaigns, moving a customer through the process of closing a deal and renewing new deals, and keeping the customer. Removing customers by email opting out and ending unwanted communication requested by the customer, which keeps your reputation at a respectable level.
Autoklose is being used for new business development and managing prospects through the funnel.
Pros
Email campaigns
Templates
Contact lists
KPI: reports
Cons
Contact fields: Needs more to sync better.
Tags: Generate as import contacts.
Follow up tasks.
Likelihood to Recommend
Unlimited contacts is a big benefit over many other systems. For the top of the funnel work, there is a churn of contacts, and, therefore, the capacity is an issue with other potential solutions. The templates are helpful with insights to ensure the campaigns are impactful.
This product [Autoklose] is being used by our Sales & Marketing teams to save time when trying to engage with prospects. We create sequences of emails that feature product benefits, in the attempt to "hook" the contact into seeking out more information from us. Our recent campaign had four emails that went out about 5-6 days apart. This frees up time for our staff to manually produce and send email communications.
Pros
Automates emails that are personalized.
Schedules emails at specified frequency.
Cons
AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
Additional throttling limits for the SMTP Authentication protocol are:
30 messages per minute
Recipient rate limit of 10,000 recipients per day.
Exceeding these limits will cause the following issues:
Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
Exceeding the per day limit causes the following error message:
This product definitely saves time but is best suited to smaller campaigns. Alternately, you can seek options (developing Outlook plug-in) to help throttle the frequency so larger campaigns do not cause havoc on your email server. This product is best suited for text communications, and not graphics. If you are looking to make it pretty, you may want to seek other solutions. When drafting the content of your email, it is best to do so right in the Autoklose product where you do not run the risk of having other formatting alter your expected message. The company does provide workarounds that clear formatting, they are embedded when you copy from Word to Autoklose, but it is bothersome that you have to think about that as another step.
We’ve been using the system for the last six years for email campaigns and data. It solves the problem of finding data and be able to contact people on sequences.
Pros
AI technology.
Email sequences.
Data.
Cons
[In my experience, it felt like they were] Promising customers something and not delivering.
Deliverability.
Better product.
Easier to use.
Likelihood to Recommend
It’s [Autoklose] well-suited for email sequences for businesses who are looking to do mine or email campaigns. It’s not well-suited for big data and for large campaigns for marketing-type companies that are used to sending a lot of emails.
There are two seats at Autoklose that our Sales team uses. We're developing outbound and the app helps us to reach out to prospects in bulk. "What" we need the most is analytics: "who" opened an email or clicked links, "when" how many times. This way we can prioritize contacts, select the most interested ones and plan alternative approaches, as the technology we use is very custom.
Pros
Comfortable interface
Analytics
Customer support
Cons
Sequence planning would be much more comfortable with a calendar, not the number of days between emails. Now I have to calculate and just hope that an email is sent on the right days. Also, setting a certain sending date would help to not overlap multiple sequences.
The dashboard on a home screen has been displaying the same warmest prospects through the whole period of active campaigning. The information was misleading because I knew for sure there were warmer prospects.
Emails formatting at Autoklose is unlike Gmail. Emails in a Gmail inbox don't look genuine. The app uses another blue shade for links, spans between lines are wider, etc.
Likelihood to Recommend
It helps to reach out to a bigger number of prospects at a time, providing well-shaped analytics within each particular sequence. I think that the planning feature, which I described previously, doesn't facilitate setting up many sequences for hundreds of prospects because it requires a more calculating job than an app like this should do.