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Auryc Manufacturing Reviews & Insights

Score8.7 out of 10

5 Reviews and Ratings

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Community insights

TrustRadius Insights for Auryc are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Fantastic Tool: Users highly appreciate Auryc as a fantastic tool that helps them track important metrics and understand customer behavior on their websites. Numerous reviewers have stated this sentiment, highlighting the value they find in being able to review customer sessions and analyze user behavior.

Easy and Intuitive User Interface: The easy and intuitive user interface of Auryc is praised by users who find it effortless to navigate and analyze data. This positive sentiment is shared by many reviewers, emphasizing the importance of a user-friendly platform for efficiently gaining insights and improving the customer experience.

Useful Dashboards: Auryc's various dashboards are found to be very useful in gaining valuable insights. Several users have specifically mentioned this aspect, demonstrating how these dashboards contribute to understanding user behavior and optimizing website performance.

Auryc Reviews

1 Review
ManufacturingAutomotive1

Great tool but onboarding required

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Auryc is the primary tool for the company to track user behavior, validate use cases and identify both potential bugs and areas of opportunity. Once our team was able to understand the tool, it was very helpful to observe specific trends. And we had a dedicated account manager who was always supportive when we had questions along the way. As a Sr. UX Designer, I would go into Auryc to watch unmoderated users click through our app, observe areas where there were clicking, track rage clicks, and heatmap the pages so I could optimize our comps.

Pros

  • Heat mapping.
  • User Flows.
  • Video Recording.

Cons

  • Reporting.
  • Linking with dynamic elements so that tracking universal components doesn't require additional engineering effort.
  • Onboarding new users.

Likelihood to Recommend

Our team did not have a dedicated person in-house who focused on building reports and analyzing user behavior. Although the platform is very good at allowing us to watch individual users and find general trends and user flows, I wish it was easier to generate automated reports that would provide regular insights or recommendations.
VU
Verified User
Employee in Research & Development (Automotive company, 10,001+ employees)
Vetted Review
Auryc
2 years of experience