Attentive Manufacturing Reviews & Insights

Score8.9 out of 10

41 Reviews and Ratings

Community insights

TrustRadius Insights for Attentive Mobile are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users highly recommend trying the free trial of Attentive and utilizing all of its tools. They also suggest attending workshops, webinars, and periodic networking events to gather insights from other brands. Additionally, taking advantage of new features and having regular calls with the account representative for knowledge and support is highly recommended. Users believe Attentive is a great platform for quickly getting up and running with SMS marketing. They appreciate the easy-to-use interface, readily available customer support, and inspiring experience with Attentive. Some users also suggest negotiating the price for small to medium-sized businesses. Overall, users endorse Attentive as a solid SMS platform that is worth considering for an easy and reliable solution in digital marketing efforts.

Attentive Reviews

2 Reviews

ManufacturingApparel & Fashion1Cosmetics1

I have loved Attentive Mobile and couldn't recommend it enough!

Rating: 10 out of 10

Incentivized

January 7, 2025

Use Cases and Deployment Scope

We use Attentive Mobile to send all of our adhoc and journey emails as well as SMS campaigns. Our production team builds email in the platform and our digital marketing team schedule email and SMS sends, update journeys, build journeys, and perform A/B testing.

Pros

The support team we work with are really knowledgeable and helpful.
Campaign set up and scheduling is extremely easy.
The platform is constantly updating with new features.
Reporting is very easy to pull.

Cons

I wish the scheduling calendar also showed draft campaigns, not just those that are scheduled.
It is a little difficult to delete old saved rows.
It is difficult to delete old automated recommendation zones.

Likelihood to Recommend

Attentive Mobile is a true partner. They give great recommendations for improving your email and SMS program that work. They respond timely and give detailed and thorough information. The platform is very user friendly and intuitive. The platform has been very reliable with minimal bugs, if any.

Verified User

Employee in Marketing (Apparel & Fashion company, 51-200 employees)

Vetted Review

1 year of experience

Great experience! Would recommend this platform.

Rating: 10 out of 10

Incentivized

November 23, 2020

Use Cases and Deployment Scope

We use Attentive Mobile to speak with customers and inform them of product launches and promos. We find this to be a great personalization tool! Would love to tap into the transactional text messages as we go into 2021.

Pros

Great UI
Easy to use
Great ROI

Cons

More communication on ways to improve
More structure on calls with our account manager
More clarity on insights and new ideas

Likelihood to Recommend

I think attentive is great if you're aiming to grow you business and know that SMS is right for your customers. I believe that it is a costly investment but the return is great!

Verified User

Manager in Marketing (Cosmetics company, 201-500 employees)

Vetted Review

1 year of experience

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