Confluence Other Services (except Public Administration) Reviews & Insights

Score7.8 out of 10

2,306 Reviews and Ratings

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#1 most frequent

Professional, Scientific, and Technical Services

27.5%

9,809 installations of 35,657

“When used company-wide you can find the information yourself rather than having to bother somebody for it.”
— Customer Support team leader, Trimble Transport & Logistics (10,001+ employees)

#2 most frequent

Information

15.8%

5,635 installations of 35,657

“Permissions management. Controlling permissions and access of internal users who need custom access.”
— Marketing Automation Manager, MassMutual (10,001+ employees)

#3 most frequent

Finance and Insurance

10.9%

3,880 installations of 35,657

#4 most frequent

Manufacturing

10.8%

3,847 installations of 35,657

“Preserves context from conversations in a central source of truth. Saves us time remembering what was said”
— Manager, Curation, DrugBank (51-200 employees)

#5 most frequent

Retail Trade

3.4%

1,222 installations of 35,657

“Atlassian Jira, Miro, Mural and Trello”
— UX Researcher, The Home Depot Canada (10,001+ employees)

#6 most frequent

Educational Services

3.0%

1,064 installations of 35,657

#7 most frequent

Public Administration

3.0%

1,062 installations of 35,657

#8 most frequent

Health Care and Social Assistance

2.9%

1,044 installations of 35,657

#9 most frequent

Administrative and Support and Waste Management and Remediation Services

2.5%

894 installations of 35,657

#10 most frequent

Wholesale Trade

2.3%

837 installations of 35,657

#11 most frequent

Other Services (except Public Administration)

2.3%

811 installations of 35,657

#12 most frequent

Transportation and Warehousing

2.0%

707 installations of 35,657

#13 most frequent

Arts, Entertainment, and Recreation

1.8%

646 installations of 35,657

#14 most frequent

Real Estate and Rental and Leasing

1.1%

380 installations of 35,657

#15 most frequent

Utilities

1.0%

339 installations of 35,657

#16 most frequent

Construction

0.9%

316 installations of 35,657

#17 most frequent

Accommodation and Food Services

0.7%

256 installations of 35,657

#18 most frequent

Mining, Quarrying, and Oil and Gas Extraction

0.3%

107 installations of 35,657

#19 most frequent

Agriculture, Forestry, Fishing and Hunting

0.1%

50 installations of 35,657

#20 most frequent

Management of Companies and Enterprises

0.0%

12 installations of 35,657

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Confluence Reviews

1 Review

Other Services (except Public Administration)Fundraising1

Confluence for great documentation of your projects and company

Rating: 8 out of 10

Incentivized

October 4, 2019

Use Cases and Deployment Scope

We use Atlassian Confluence as the company wiki for all IT related documentation. So it is primarily used by the IT department to document, although other departments are using the information also. At the moment we are using the on-prem version of Atlassian Confluence but are looking at the SaaS cloud version soon.

Pros

Easy to use
Integrates nicely with Jira

Cons

Automated documentation could improve more.
Occasional editing does not function properly, but not so often to impede your work.
Interface is quite basic. Though there is a point to make that is a pro instead of a con.

Likelihood to Recommend

Great for creating company documentation and/or manuals. Being able to create spaces makes organizing your wiki easier. It is better than many free or cheap/open-source alternatives where you would have to do a lot more work to create something similar. Having add-ons for further features is excellent.

Verified User

Professional in Information Technology (Fund-Raising company, 1001-5000 employees)

Vetted Review

2 years of experience

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