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Confluence Mining, Quarrying, and Oil and Gas Extraction Reviews & Insights

Score7.8 out of 10

2,306 Reviews and Ratings

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Insights from Confluence

Synthesised from 47 verified reviews.

Overview

Synthesised from 47 reviews | Last Published April 23, 2026

This product assessment is based on a synthesis of 47 recent reviews analyzing Atlassian Confluence across multiple dimensions. Confluence primarily functions as a collaborative workspace and documentation tool, often used by teams to centralize knowledge, manage projects, and facilitate communication. One of Confluence's most lauded strengths is its seamless integration with Jira, with 28% of reviewers specifically highlighting this feature. This integration streamlines workflows by linking development tracking, bug reports, and documentation. Confluence is also praised for its ease of use, with 19% of reviewers noting its simple interface for structuring pages and creating documents. Many users, 43% of reviewers, report significant time savings and efficiency gains as a result of using Confluence. Another 34% of reviewers cite improved collaboration, and 32% value it as a centralized knowledge base. However, some reviewers (9%) report challenges with search and usability, indicating that finding information can sometimes be difficult, which can offset some of the platform's efficiency gains. When considering alternatives, Microsoft SharePoint is the most frequently mentioned competitor, appearing in 23% of reviews.

Pros

  • Seamless integration with Jira, enabling linked workflows between development and documentation.
  • User-friendly interface, simplifying page structuring and document creation.
  • Centralized knowledge base, facilitating efficient information sharing and project documentation.
  • Improved time savings and efficiency, streamlining workflows and reducing meeting overhead.
  • Enhanced collaboration through multi-user editing and commenting capabilities.

Cons

  • Search and usability issues can hinder information retrieval.
  • Some users find it difficult to locate specific information within the platform.
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Confluence Reviews

2 Reviews
Mining, Quarrying, and Oil and Gas ExtractionOil & Energy2

Seamless collaboration platform for all organizations.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Atlassian Confluence is a collaboration platform that we use in our organization to enhance the way we work and cultivate teamwork and collaboration through improved knowledge sharing. The platform is open and comes with a simple user-interface [that] allows our organization to build collaborative work spaces that allow our staff to work easily on various tasks and projects on time. It's reliable and has helped us grow our portfolio easily.

Pros

  • Helps us create dedicated work spaces giving our staff comfort and proper environment to work on assigned tasks and projects.
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability.
  • It's affordable and fits well in all organizations allowing them to grow their workflow easily.

Cons

  • Some of our less tech-savvy users had a steep learning curve in understanding how to use the platform reliably.
  • Customer support is available in English and this may pose a hindrance to users who communicate in other languages.

Likelihood to Recommend

Atlassian Confluence is well suited in a scenario where a company aims to build sufficient workspaces and bring collaboration among the staff in order to double their productivity. The platform will organize and streamline the way you work and bring technology into the way you work thus enhancing your workflow and productivity.
DM
Daniel Martinez
Information Technology Specialist in Information Technology at Total (Oil & Energy, 5001-10,000 employees)
Vetted Review
Atlassian Confluence
4 years of experience
View profile

Atlassian Confluence Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Atlassian Confluence is being used as a knowledge base for our entire organization. The software enables our staff to share knowledge easily, across our different offices around the world. We have created different sections of the knowledge base, so each department has their own "area" if you will on the platform, where staff from each department can post relevant information company-wide. This avoids the redundancy of emails and creates a database of company information, as well as shared knowledge.

Pros

  • Atlassian Confluence organizes documents well. This is a strength in my opinion as our staff can search for documentation easily.
  • Atlassian Confluence also allows for various people to edit the same document. This helps with collaboration.
  • Atlassian Confluence has many products that can plug into the Confluence platform. We have various products that all work together and enable different functionality for our users.

Cons

  • Atlassian is not intuitive for the user. Several of our staff who have not received training on the platform find that it is not user-friendly.
  • Posting on Atlassian can also take more time than expected due to the plethora of options available.
  • Atlassian Confluence does not always look the same in different internet browsers. In talking with a co-worker, he told me it works best on Chrome. My computer has IE and Chrome, so I have to be sure I am using Chrome when I log into Confluence.

Likelihood to Recommend

Atlassian Confluence is well suited for a knowledge base, where an organization can post their important documents and allow for collaboration among colleagues. It is also very good for storing documentation and disseminating information. The platform might be less appropriate to store generic company documents or anything that is not proprietary.
AA
Alexandria Alvarez Gerbasi
Chief Administrative Officer in Human Resources at OVS Group LLC (Oil & Energy, 51-200 employees)
Vetted Review
Atlassian Confluence
2 years of experience
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