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Assistant.to

Score7.1 out of 10

7 Reviews and Ratings

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What is Assistant.to?

Assistant.to is online scheduling software from the San Francisco based company of the same name.

Categories & Use Cases

Reviews

What users are saying about Assistant.to.
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Simple Assistant for your business

Incentivized
Verified User
Professional in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

Our Sales team uses Assistant.to to communicate with our clients on a daily basis, we like this application as this provides us with historical data of our clients.
Also, it being web-based has helped us greatly during this pandemic as all our staff was doing WFH, this helped us to keep our business going without any issues

Pros

  • communicate with clients regarding the ongoing process
  • Clients can login to their given accounts to stay updated

Cons

  • Reporting part seems a bit buggy, as the data needs to be verified as it is not proper many times

Most Important Features

  • maintaining the data from previous projects
  • fully integrated customer management system

Return on Investment

  • the Historical data helps the sales team in creating further plan of action

Assistant.to - Great tool!

Incentivized
Jared DeLongView profile
Customer Success Manager in Customer Service at Kindful (11-50 employees employees)

Pros

  • Their Chrome extension is very user-friendly. It allows you to quickly insert times into an email by selecting available timeframes then automatically converting them into individual links for each available time based on your meeting length preference (15 mins, 30 mins, 60 mins, etc).
  • Assistant.to automatically creates a calendar event and sends an invite when a recipient chooses a time. It also allows someone to quickly rebook a time or select an option if no times that were sent to them work with their availability.
  • You can customize your meeting settings but only send options for 3 days at a time. This is actually helpful in my opinion because it simplifies the selection experience so our customers choose a time sooner.

Cons

  • The app currently does not save the availability times that I select, therefore I have to re-select my availability every time I sent meeting options.
  • The app does not have the ability to customize the theme or styles of the meeting times. It'd be nice to allow users to choose between a set of themes to better fit their company's brand.
  • If Assistant.to had a scheduling link option like Calendly has, that would be another improvement. Sometimes we'll have customers who cannot meet until the following week, so having a scheduler link would be helpful in those situations.

Return on Investment

  • The app has saved our organization time through less email replies in order to schedule meetings and also not having to review your calendar in a separate before replying.
  • We're able to onboard accounts more quickly through providing options only for the next three days. This forces customers to schedule their meetings sooner, which helps move our pipeline.
  • Since we do have some customers who are not technically savvy, it has caused some delays in scheduling for those that do not understand how to use the links provided to the customer by using Assistant.to.

Alternatives Considered

Calendly

Other Software Used

Calendly, Trello, Asana, Wunderlist, Zendesk, Zoom, RingCentral, Slack, Basecamp, Google Domains, Google Drive, Intercom, Zuora, GoToWebinar, JIRA Software, Mandrill, Gusto, Employee Navigator

Take time out of scheduling with Assistant.to

Incentivized
Daniel CoburnView profile
COO (Chief Operating Officer) in Corporate at Agility Digital (11-50 employees employees)

Pros

  • Schedule client meetings.
  • Schedule sales calls or demos.
  • Easy integration with Google Apps.

Cons

  • Creating logical names for events.

Return on Investment

  • It has reduced our back and forth setting up appointments allowing sales to get more appointments faster.
  • Our client success team is able to quickly provide their available time.
  • Only real con is that the calendar is not real time and if a person clicks on a time that is not open, they don't find out until after they've gone to the site. But that is a limit of emails, not their tech.