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ManageEngine AssetExplorer

Score10 out of 10

10 Reviews and Ratings

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What is ManageEngine AssetExplorer?

ManageEngine's AssetExplorer is an IT asset management solution.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features ManageEngine AssetExplorer has to offer, as determined by TrustRadius' reviewers.
Based on 10 ratings of ManageEngine AssetExplorer's features
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Top Performing Features

  • License management

    Tracking license agreement compliance to ensure that infrastructure is neither over nor under licensed

    Category average: 7.6

  • Contract management

    Tools to assist in managing purchase orders and contracts

    Category average: 7.3

  • Software and hardware inventory tracking

    Discovery and management of hardware and software inventory

    Category average: 8.2

Areas for Improvement

  • Asset lifecycle monitoring

    Monitoring asset lifecycle from acquisition to retirement

    Category average: 7.5

  • Asset relationship management

    Asset relationship management is the ability to see relationships between assets to help with troubleshooting

    Category average: 7.6

Reviews

What users are saying about ManageEngine AssetExplorer.
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ManageEngine AssetExplorer - Manage Your Network Assets

Incentivized
Steve PView profile
IT LAN Administrator in Information Technology at Information Services Firm (51-200 employees employees)

Pros

  • The asset discovery across the network is great.
  • The periodic scanning and updating of asset status is super valuable.
  • The software discovery is outstanding. Receiving list of installed software helps greatly with license compliance.

Cons

  • To my knowledge, there is not a mobile application.
  • The web interface could look a bit more polished, but this is really a minor area of improvement.

Return on Investment

  • Allow us to stay in compliance with licensing requirements. We usually have just the right amount of licenses +2 or 3. We don't have to guess on where we are.
  • Allows us identify older assets and proactively replace them. Reduces downtime.
  • No negative impacts I can think of.

Other Software Used

ManageEngine Desktop Central

The best way to track and control all of your IT and non-IT assets.

Incentivized
Jorge FloresView profile
VIP Support Analyst in Information Technology at Novatium Argentina ARL S.A. (201-500 employees employees)

Pros

  • Track your equipment by model, name, assigned user, serial number, service tag, etc.
  • Report generator in order to have all of the information you need, it can be globally or specify by criteria.
  • It allows us keep two or more sites to identify the location of the IT Assets
  • Get all the software information that is installed on the clients, that allows you to manage the licenses and versions.

Cons

  • You can fill the database and link it.
  • You can also add assets that aren't connected with the offline script, I would prefer to get a .exe but this import XML works well.
  • All is handled via the web, I would prefer a GUI standalone client.

Return on Investment

  • This tool reduces much of the human hours used to go get detailed information, so it has paid itself.
  • Limits the number of assets but you can extend it.
  • This software avoids equipment losses since they are assigned to users and it is controlled.
  • You can calculate depreciation and avoid the wrong investment.

Other Software Used

ServiceDesk Plus, Docuware Cloud, Trend Micro Endpoint Security

AssetExplorer, helped locate 4000 asset and save us time and money

Incentivized
Christopher Treece, CISSPView profile
Systems Engineer in Information Technology at Herc Rentals (1001-5000 employees employees)

Pros

  • Asset Discovery

Cons

  • Easier Navigation

Return on Investment

  • Accurate inventory of corporate workstations

Alternatives Considered

Altiris

Other Software Used

ServiceNow

AssetExplorer can be a very useful tool if planned and implemented properly

Incentivized
Verified User
Professional in Information Technology (11-50 employees employees)

Pros

  • Purchase Order Module is done reasonably well in order to build an intelligence database on vendors.
  • The network scan is useful to get up and running on getting existing equipment and software into the database.
  • Notifications concerning when subscriptions or contracts expire.
  • Vendor Database - Being able to keep track of all vendor information and uploading documentation such as contracts which can be found easily.

Cons

  • The reports in the purchase order module can definitely improve. I found it difficult to get the correct money spent for the criteria/filters entered. Some of the output looked erroneous and the query system wasn't the easiest to master.
  • The network scans can produce some information overload, especially if you do a full network scan. Maybe adjustments in the presentation of the software to guide users to do a more focused network scan for specific items at a time.

Return on Investment

  • The P.O module added a more structured and professional approach to procurement within the department
  • We were able to compare vendors to determine where to get the best value for money when buying items.
  • Being able to track/find contracts & licenses and being notified of when critical items expire was also a huge benefit
  • It takes a lot of manual/administrative work to make the software useful. The work that goes into doing Asset Management properly is usually underestimated and the software needs dedicated administrators with clear processes to work properly.

Other Software Used

Hyper-V, VMware ESXi, GoToMeeting