TrustRadius: an HG Insights company

ApplicantPro

Score8.2 out of 10

23 Reviews and Ratings

What is ApplicantPro?

ApplicantPro software and services helps increase qualified applicant flow and improve the hiring process from sourcing candidates to onboarding them. ApplicantPro boasts more than 9,000 clients and 17 years in business.

Categories & Use Cases

Top Performing Features

  • Notifications and Alerts

    Notifications and reminders inform you of tasks to be completed

    Category average: 8.5

  • Email Templates

    Software allows creation of standard email templates for communication with candidates

    Category average: 8.6

  • Company Website Posting

    Software allows postings to be displayed on the company website

    Category average: 8.6

Areas for Improvement

  • Task Creation and Delegation

    Task creation is the ability to create recruitment process tasks and assign them to others

    Category average: 8.2

  • Candidate Search

    Search capabilities allows candidates with certain attributes to be located

    Category average: 8.1

  • Duplicate Candidate Prevention

    Duplicate candidate prevention prevents candidates already in the system from being added

    Category average: 7.5

Easy to use job application management

Pros

  • Integration with BambooHR for when someone is hired
  • Posting to a very wide variety of job boards
  • Having job templates so you don't have to redo listings

Cons

  • Wish is was accessible from within BambooHR so managers didn't have another portal & password

Return on Investment

  • ApplicantPro helps find a wider range of candidates

Alternatives Considered

BambooHR

Other Software Used

BambooHR, Canva, ConnectWise Manage, QuoteWerks

User Friendly and Cost Efficient

Pros

  • Applicant Pro has been great for our company. The ability to push the job to several free job boards (including several local options), as well as paid services, makes Applicant Pro a great bang-for-the-buck applicant tracking system (ATS).
  • The system is user friendly, which makes it easy for hiring managers to go in and go through resumes hassle free.
  • For our recruiting team, Applicant Pro provides plenty of tools tell help us be successful, such as messaging (including a built-in texting system), facilitating background checks, and other great features.

Cons

  • While Applicant Pro interfaces with many HRIS platforms to streamline onboarding, unfortunately this option is not available for us (though I'm not sure if that's Applicant Pro's fault or our HRIS provider's fault).

Return on Investment

  • ApplicantPro has given us a cost-efficient way of getting our jobs out to several free job sites and does a great job of integrating with Indeed.
  • We typically get a great flow of candidates when we post with ApplicantPro.

Alternatives Considered

iCIMS Talent Acquisition Software Suite, ADP Vantage HCM and Paycom

Other Software Used

iCIMS Talent Acquisition Software Suite, ADP Vantage HCM

ApplicantPro is okay

Pros

  • Notifies me when someone has applied for a position.
  • Send follow-up emails to applicants.
  • Relatively easy to set up a job posting.

Cons

  • It does not seem to have the best screening of applicants. I find that it lets a lot of unqualified candidates apply.
  • If the applicant doesn't use the resume upload feature, the resume import function is not extremely readable.
  • The user interface is a little clunky.

Return on Investment

  • From my perspective, I have not seen a positive impact on ROI.
  • Over 50% of the applicants I have set up interviews with have not shown up for the interview.
  • About 10% of the applicants have been qualified for the jobs I have posted.

Alternatives Considered

Indeed.com

Other Software Used

Yardi Voyager, Salesforce.com, Paycor

My Applicant Pro Review

Pros

  • Love that the applicant initially completes a short application process.
  • The text messaging feature is great.
  • Nice reporting feature. I use some of the reports for our annual AAP.
  • @Notes feature works well.

Cons

  • Recently it has been a bit harder to push jobs to my Favorite job boards.
  • Can be hard to reach a CSR for help.

Return on Investment

  • Spotlighting applications to hiring managers has been very helpful.
  • The @Notes feature is a great tool.
  • Texting feature is great.
  • Custom creation of Inbox Templates is very useful.
  • Great reporting features.

Other Software Used

UKG Pro

Excellent applicant Management as a stand alone product

Pros

  • Allows us to involve a hiring manager or hiring committee in the selection and review process via their own logins. Easy to manage access to only the right job postings.
  • Custom (knock out) questions for each job posting. This is nice because we can get very specific as to what information we want out of an applicant. This helps in narrowing down to the final candidates.
  • Ability for teams to each rate a candidate (via 5 stars). It then takes an average which helps in selecting candidates for interviews.

Cons

  • There are not a lot of negatives. Great ATS solution with great customer support.
  • They do have a job email notification feature for potential candidates but it only sends it out periodically. It would be nice to have more control of when the emails go out.
  • The design is improving but takes some getting used to.

Return on Investment

  • We went from receiving about 10 applicants per job posting to 50-100 (depending on the job). That might sound scary but AP makes it easy to manage and select candidates for interviewing. We have a better applicant pool and better hires as a result.
  • They have a feature that posts our jobs to local universities and the state job board (which is required in our industry). This feature is huge for us and not everyone offers it.
  • Bringing in a hiring committee and involving the manager has had a very positive impact on hiring and workforce management over the last several years.

Alternatives Considered

UltiPro

Other Software Used

Employee Navigator, UltiPro, Optimum Solutions HRIS, Asana, HubSpot