TrustRadius Insights for Apple iCloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Apple iCloud is relied upon by users to securely store and backup their photos, videos, and other media files. This provides peace of mind for nomadic travelers and ensures data security for business endeavors. Business teams find value in iCloud as it serves as an additional data repository, automatically backing up media files like photos, mobile settings, calendars, and contacts. This ensures accessibility from any device and promotes collaboration within the team. The standout feature of iCloud is the ability to access documents, photos, music, and videos from any device, making it convenient for presentations and effective teamwork. It is particularly popular among all-Mac shops due to its seamless syncing and compatibility with various Mac and iOS apps. Additionally, iCloud facilitates the syncing of videos, photos, and documents across different Apple devices, allowing for easy editing and sharing. Organizations utilize iCloud for storage and synchronization of documents and applications on Apple devices, especially in fieldwork scenarios and BYOD environments. Individual users appreciate iCloud for its quick on-the-go backup of mobile files and the convenience of accessing files from any Apple device. In educational settings, iCloud enhances learning experiences by creating cloud backups of Apple applications, enabling students to access their documents from different devices.
Just as we have used other cloud storage systems, we have used iCloud in our business to share documents without the need to use hard drives, flash drives, SD cards or an intranet connection. We mostly use iCloud in the graphic design department since we use Mac products for them and iCloud has an excellent compatibility with Mac IOS.
Pros
The ability to share any type of information easily and without any type of additional hardware.
You can synchronize every Apple product to keep all the information accessible, and since iPhones, iPads and Macs are really common devices this compatibility comes in really handy.
With iCloud backup, no document is going to get lost. If something is deleted from a device, you can retrieve it from iCloud
Cons
If you pay for a song to be downloaded from iTunes and then pay to store it in iCloud, it's like paying twice so it can be costly in comparison to other cloud software.
There has been several hacks to iCloud so security is always a concern.
It works better with Apple products. In business based on Windows there are some better options
Likelihood to Recommend
I would recommend apple Icloud just to Apple users since the compatibility with iPhones, iPads and Macs is where iCloud shines. Apple iCloud is not appropriate in a business based in Windows operating systems. Sharing information without the need for additional hardware is excellent, and since graphic designers and IOS software programmers tend to work on Macs, businesses working in these areas would benefit more from iCloud that any other cloud drives.
The most used part of Apple iCloud that we have is iCloud KeyChain. It is used to back up login credentials and authentication for various apps. We use it across all our devices in the company. The main problem it solves is that it makes transition from one device to the next very easy for each user. They can simply log in to their iCloud account on the next machine and KeyChain restores their authentication information seamlessly.
Pros
Backup of login credentials with KeyChain works particularly well. No other competitor can match the fully integrated nature of iCloud because Apple owns the operating system.
Seamless syncing with iCloud Backup works to a decent degree. Competitors like Dropbox are catching up, but iCloud comes out of the box and ready to go on new Apple devices, so it saves time for IT.
iCloud contacts helps with organization-wide syncing of contacts.
Cons
There's lack of configuration options for most iCloud services. You cannot tune things to your IT department's requirements often.
It would be nice to have unlimited iCloud Backup by default across all devices.
iCloud Mail needs improvement of UI/UX.
Likelihood to Recommend
Apple iCloud really does a great job with KeyChain and it is very well suited if you have to transition users from one device to the next. For larger organizations, say, over 25 people, you probably want a more full-fledged auth manager. I would not recommend using iCloud for their Calendar and Mail apps.
I use it for my own personal use. I use every app that they provide on icloud.com except for Keynote. It is a great way to back up all your data and have it available on any apple device. The website is an OK substitute for when you are on a windows machine.
Pros
Basic documentation needs for spreadsheets and text editing
A great notes and calender app
Back up and syncing of photos and documents
Cons
Locked into the Apple Ecosystem. Does not port very well to Windows, Linux, or Chrome
Storage tiers are expensive
Sharing is possible, but not completely flushed out for things such as reminders, notes, calendars, documents, and photos
Likelihood to Recommend
Best for Apple devices in backing up and syncing data across multiple devices. Absolutely excels at restoring devices or setting up new devices to be exactly how your old device was. Not as great if you want to use Google or Microsoft products or services. In these cases iCloud will do nothing other than a primitive document and photo storage solution if you are willing to manually use it.
I use iCloud in my app, sLockBox for iOS and Mac for allowing users to store their files on iCloud.
Pros
Well it wasn't easy at first and I had to really dig to get good documentation on the implementation of iCloud.
Then they added iCloud drive and now they have CloudKit which I have not used yet.
I can't really say to much good about it at this point in time.
Cons
I haven't looked at CloudKit yet but hopefully they make getting the iCloud files automatic. Currently you have to query for the file you want to be pulled down from iCloud and then perform some API's to get it to be pulled down.
One other thing is the API has a file modification date but you can't rely on that as being the most recent date on iCloud when you make the query. It would be nice to be able to use that date to know you're up to date and not have to do a comparison to what you have on iCloud to what you have stored locally.
Likelihood to Recommend
Well I like iCloud for all my movies, music, and TV-Shows from iTunes which works perfectly and doesn't cost anything if you purchased from iTunes.
VU
Verified User
Engineer in Engineering (Computer Software company, 1-10 employees)