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Apache Guacamole

Score10 out of 10

5 Reviews and Ratings

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What is Apache Guacamole?

Apache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Apache Guacamole has to offer, as determined by TrustRadius' reviewers.
Based on 5 ratings of Apache Guacamole's features
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Top Performing Features

  • Over-the-Internet remote session

    Establish secure remote connection with computers outside the network firewall.

    Category average: 9.4

  • Screen sharing

    Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.

    Category average: 9.3

  • Remote management of servers & workstations

    Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.

    Category average: 8.4

Areas for Improvement

  • Session record

    Ability to record session for training purposes.

    Category average: 6.8

  • Initiate remote control from mobile

    Mobile application for remote controlling computers from mobile device (iOS, Android)

    Category average: 7.6

  • Monitoring and Alerts

    Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.

    Category average: 6.9

Reviews

What users are saying about Apache Guacamole.
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Easy, fast, cross-plattform compatible and available for free, what do you need more?

Incentivized
Verified User
Manager in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

It's very easy to configure e.g. using docker-compose/ templates. It supports most (maybe all?) platforms. I prefer to use it for proof of concept, test & trial setups as well as ongoing personal usage for home-lab.

Pros

  • Remote connect to Linux OS
  • Remote connect to Windows OS

Cons

  • Backup & Restore of Configurations

Most Important Features

  • Ease of usee
  • Broad compatibility

Return on Investment

  • Ready to use within minutes

Alternatives Considered

TeamViewer and ConnectWise Control

Usability

Apache Guacamole - remote access (VNC, RDP, SSH) using web browser

Incentivized
Verified User
Director in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

Apache Guacamole is used as a web front end providing secure access to workstations and appliances inside of our organization.

Pros

  • Apache Guacamole lets us have secure remote access (via VNC, RDP or SSH) without need to install any client software.

Cons

  • We have experienced some stability problems (mostly Tomcat related).
  • The interface could be a little more user-friendly.
  • Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.

Most Important Features

  • Clientless access
  • Well suited for cloud deployments
  • Well-documented API allows to automate tasks

Return on Investment

  • The software is 100% open source and free, however, we are not currently utilizing it due to stability problems we have experienced.