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Hyland RPA

Score8.4 out of 10

2 Reviews and Ratings

What is Hyland RPA?

Hyland RPA is presented as a comprehensive RPA suite that enables organizations to reach the full potential of RPA technology — from process analysis to bot management. With Hyland RPA, organizations can automate inefficient and costly manual data-processing tasks without extensive system integration or custom coding, in order to reduce costs and improve efficiency, employee satisfaction, and information security and compliance.

Read more details.

Categories & Use Cases

Media

Screenshot of Hyland RPA Analyst, which enables users to analyze processes down to the click level and automatically documents process steps.
Screenshot of the Hyland RPA Designer, that gives users with low code, drag and drop tools to create and modify automations.
Screenshot of Hyland RPA Manager, used to manage the digital workforce through a real-time dashboard with controls for starting, stopping and prioritizing automations, adding tasks, and resolving exceptions.
Screenshot of Hyland RPA Attended Automation Assistant
Screenshot of Hyland RPA Attended Automation PiP

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Screenshot of Hyland RPA Analyst, which enables users to analyze processes down to the click level and automatically documents process steps.

Who Buys & Uses Hyland RPA

Ramp up your organization quickly on how to automate repetitive manual processes with Hyland RPA

Pros

  • The ability for the RPA Analyst to document an existing process
  • The ability to use the RPA Analyst project to create a project in RPA Designer
  • The ease of learning workflow actions & concepts in RPA Designer

Cons

  • Understanding the infrastructure and all the components (e.g. Activities, Manager, Designer, Conductor, Database, Login Service) was difficult at first
  • Understanding the compatibility between versions of all the components was difficult at first
  • New versions of Activities are being rolled out at a rapid pace, therefore, not understanding compatibility between components can make change control cumbersome

Return on Investment

  • Hyland RPA has had a positive impact on our Employee Terminations process by reducing 15 man hours per week and has a potential to grow as our company grows
  • There is a potential for Hyland RPA to positively impact our company by reducing and additional 60 man hours per week with already identified targets

Usability

Robot takeover helps drive automation

Pros

  • Configurability
  • Transparency
  • Ease of Implementation

Cons

  • Lack of dedicated support
  • Documentation
  • Training

Most Important Features

  • Integrated with Hyland
  • Visibility into reporting
  • Ease of configurability
  • Dedicated support
  • Documentation

Return on Investment

  • Reduced the need to hire additional staff
  • 90-100% coverage of contract settling
  • Reducing errors

Alternatives Considered

Selenium, LEAPWORK and Sauce Labs

Other Software Used

Atlassian Confluence, Jira Software, OnBase by Hyland, Postman, Microsoft Teams