We have a software SaaS company. We use Amazon Web Services S3, EC2, domain hosting and other services.
Pros
storage
compute
startup credits
Cons
login
customer support
billing
notifications
user management
Likelihood to Recommend
In my opinion, Amazon Web Services is not suited for non-technical users and rapidly changing startup. In our experience, if your CTO leaves, or is away, even if they have your email and phone and other information for security checks it is impossible to log in.
Domain registration for my small business. AWS system, processes, and staff cause me to lose money and they did not take responsibility for their actions. They froze my account over an outstanding $2 payment. The circumstances are ridiculous, and I want to share them. So I called up the billing support about the failed $2 charge and updated my credit card and the support staff said everything was fixed. Then a month later they shut down my account over said payment. It was not put through and didn’t get a call or anything. Just boom woke up and my domain was down and I was looking for money.
Pros
Nothing
Cons
No free technical support.
Lock business domains over $2.
Hard to use system.
Likelihood to Recommend
AWS locked my account over $2 and shut down my business for a day.