TrustRadius: an HG Insights company

Amazon Drive (discontinued)

Score5.1 out of 10

155 Reviews and Ratings

Get a Demo

What is Amazon Drive (discontinued)?

Amazon Drive allows users to aggregate all of their digital content, including photos and videos, in one place. The Cloud Drive is build in to Amazon devices. Users have secure access from any computer, or via their free mobile apps. Amazon Drive offers a free 3-month trial, and pricing packages based on what type of storage users seek. For $11.99/yr, users can store unlimited photos plus 5GB of videos and other files. For $59.99/yr, users can upgrade to unlimited everything (photos, videos, files, and documents).

The service will be discontinued by December of 2023.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Amazon Drive (discontinued) has to offer, as determined by TrustRadius' reviewers.
Based on 155 ratings of Amazon Drive (discontinued)'s features
View all features

Top Performing Features

  • Versioning

    Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.

    Category average: 8

  • Document collaboration

    Users can edit files and attach comments to files.

    Category average: 7.9

  • Access control

    Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

    Category average: 8

Areas for Improvement

  • Device management

    Administrators can manage devices connected to the cloud storage platform, including restricting access for certain devices or wiping files from devices remotely.

    Category average: 8

  • Reliability

    Cloud storage platform is secure, all features are consistently available, and the platform maintains file integrity.

    Category average: 8.3

  • Video files

    Supports video file types

    Category average: 8

Reviews

What users are saying about Amazon Drive (discontinued).
View all reviews

Amazon Drive for Business Needs

Sneha SharmaView profile
Assistant System Engineer in Information Technology at Tata Consultancy Services (10,001+ employees employees)

Pros

  • Easily accessible form any device
  • Less costly compare to others
  • Easy to upload data just drag and drop

Cons

  • UI needs improvement
  • New features can be added
  • Customer support can [be] improved

Most Important Features

  • Drag and drop
  • File sharing
  • Permission based access

Return on Investment

  • Less cost compare to others
  • More secure then others
  • Future ready as they use latest tech stack

Alternatives Considered

OneDrive

Other Software Used

OneDrive, Google Drive, Dropbox

Click and Forget Cloud Storage

Incentivized
Kristin Cole
Owner in Corporate at Sound Wave Events (11-50 employees employees)

Pros

  • Amazon Drive automatically detects photos and videos in specific folders (that you choose). It will add them to Drive without any action from me.
  • There is a desktop app where you can access all of your files (in addition to web-based access).

Cons

  • The user interface for file storage isn't as intuitive as I would like.
  • The plans were not 100% clear for me when I first purchased.

Return on Investment

  • We have greater peace of mind from having this cloud service.
  • We have saved a couple of hours per year by having an automatic upload option.

Alternatives Considered

Dropbox and Box

Great cloud storage and sharing for small and mid-sized businesses

Incentivized
Blake BaronView profile
Ecommerce & Consumer Products Manager in Sales at Midwest Tungsten Service (11-50 employees employees)

Pros

  • They keep our files secure and safe
  • They let us drag and drop our files with ease

Cons

  • While it's easy to edit permissions of users, device management isn't as easy as we'd like, and file security is extremely important
  • Our files are not ours if we were to ever end our corporate Prime membership

Return on Investment

  • We've been able to reduce the time to market for new products because of collaboration ease.
  • Finding files for meetings has become much easier.

Alternatives Considered

Dropbox, Google Drive, MS SharePoint and Dropbox Business

Other Software Used

Google Data Studio, Databox, Cloudflare

Another place to store things!

Incentivized
Ryan OlsenView profile
Digital Marketing Manager in Marketing at Sikich (501-1000 employees employees)

Pros

  • Accessibility
  • Storage

Cons

  • Not as popular

Return on Investment

  • Helped free HDD space
  • Added backup for files

Alternatives Considered

OneDrive

Usability

Unless you're a Prime User... look elsewhere.

Incentivized
Micah JonesView profile
Chief Information Officer in Corporate at Phoenix Ortho (11-50 employees employees)

Pros

  • Amazon Drive handles desktop sync very well.
  • Allowing photo storage to NOT count against the quota for Prime members is amazing.

Cons

  • It has the same issue that many online storage solutions have - the desktop app is not very intuitive.
  • Photos and files being stored in the Amazon eco-system may bother some users.

Return on Investment

  • Again, if using Prime, this can save money.
  • The web UI to the service is difficult to use and doesn't stand out from the competition.

Alternatives Considered

Citrix ShareFile, OneDrive, Dropbox Business and Cubby (Discontinued)

Other Software Used

TeamSupport, Microsoft Office 365, Typeform