Q: What are Alvaria Performance's top competitors?

Genesys Multicloud CX (discontinued) , Genesys PureConnect (discontinued) , and Genesys Cloud CX are common alternatives for Alvaria Performance.

Question 1

What is Alvaria Performance?

Accepted Answer

Alvaria Performance (formerly Aspect Performance Management) is a tool that can reveal insights by enabling the tracking of personal and group performance vs. goal using a wide range of metrics with data sourced from many contact center systems. It includes a coaching module, which helps ensure staff gets the corrective training they need, and gamification to set up targeted challenges with rules, goals and rewards set by the supervisor.

Question 2

What are Alvaria Performance's top competitors?

Accepted Answer

Genesys Multicloud CX (discontinued), Genesys PureConnect (discontinued), and Genesys Cloud CX are common alternatives for Alvaria Performance.

Question 3

Who uses Alvaria Performance?

Accepted Answer

The most common users of Alvaria Performance are from Enterprises (1,001+ employees).

Alvaria Performance Competitors and AlternativesFormerly Aspect Performance Management

Most Commonly Comparedto Alvaria Performance

Playvox

Mattersight Behavioral Analytics (discontinued)

Calabrio ONE

Alvaria Workforce

Verint Workforce Engagement (discontinued)

Eleveo

Calabrio WFM

Verint Workforce Management Professional

Calibre