TrustRadius: an HG Insights company

Altova SurveyMaker

Score10 out of 10

3 Reviews and Ratings

What is Altova SurveyMaker?

Altova SurveyMaker aims to make it fast and easy to design professional surveys on many devices: iPhone, iPad, Android phone, Windows computer, or any web browser.

Categories & Use Cases

Top Performing Features

  • Survey templates

    Includes a selection of pre-made survey templates for different types of surveys.

    Category average: 8.2

  • Custom logo/branding

    Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

    Category average: 8.5

  • Changes to live survey

    Users can make changes to live surveys after they are published.

    Category average: 8.3

Areas for Improvement

  • Access controls

    Administrators can limit users’ ability to access data and edit content.

    Category average: 8.9

  • Compliance

    Supports privacy compliance and confidentiality standards, such as HIPPA.

    Category average: 9.1

  • Vendor-offered crowdsourcing

    Vendor offers access to an audience or panel of respondents.

    Category average: 8.1

Concrete, Reliable, and Secure Survey App

Pros

  • Altova SurveyMaker coordinates with APIs, and this integration is fruitful.
  • The program issues real-time feedback, as it's web based.
  • The tool has more than 200 templates, and they are editable.

Cons

  • The pricing plan is not favorable to the business starters; expensive.
  • The lack of a super speedy backup plan discourages us from using Altova SurveyMaker.
  • The response team, like customer help, is not speedy enough.

Return on Investment

  • Altova SurveyMaker acts as a major determinant of the decisions we make.
  • Altova SurveyMaker effectively communicates with our customers, creating a lead or a relationship.
  • Altova SurveyMaker, coordinating with different apps, ensures results we get from surveys are accurate.

Alternatives Considered

SurveyMonkey and SurveyLegend

Other Software Used

Actian DataConnect, Cisco Secure Endpoint (formerly Cisco AMP), ActiveDEFENDER

Usability