Aleran Unified Commerce Platform Reviews and Ratings

Easy-to-use Platform: Many users have found the Aleran Unified Commerce Platform to be user-friendly and easy to navigate. They appreciate how simple it is to upload data, create new sales, write and upload purchase orders using Excel, and organize and search for purchase orders. Some reviewers specifically mentioned that even non-tech-savvy sales representatives found Aleran's order entry system easy to use.

Reliable System: Several users have praised the reliability of the Aleran platform. They mention that the system is always up and running, saving them time and allowing them to focus more on selling. Users also appreciate the immediate feedback when vendors download orders, ensuring that they are received. This reliability is seen as a significant improvement compared to their previous software.

Excellent Customer Service: The Aleran team's customer service has been highly commended by many users. Reviewers highlight exceptional support provided by the team during onboarding and ongoing technical assistance. Customers appreciate that Aleran actively listens to feedback from its users and continuously works on enhancements and improvements based on their input. Some users specifically mention the excellent templates provided by Aleran along with its great customer service.