Are physical Appliances still a choice?
Use Cases and Deployment Scope
I used to be part of an organization responsible for the quoting and deployment of Alcatel-Lucent Omniswitches on customer networks. Mainly focused on dedicated Hw appliances connected to either a SIP Trunk or PRI/BRI/Analog lines.
Manufacturing environments or areas where ntw connectivity was not so strong were strongly looking for solutions like this one as it gave them the agility to avoid being controlled on whether the data connection was working.
Pros
- Local Branch out
- Segregation between data and PSTN traffic
- DECTs and in warehouses mobility solutions
Cons
- Being provided in Cloud environments
- Out of the VPN connection and service usage
- limited reach when using DECT antennas.
Return on Investment
- Cloud platforms have a quicker rollout of new functionalities rather than a dedicated appliance
- high initial OPEX which may require financing solutions vs Cloud platforms is most of times a no brainer in favour of Cloud
- Fewer companies support Alcatel-Lucent OmniSwitch, thus it may be difficult to manage and support it on the medium to long term
Usability
Alternatives Considered
Webex Calling, Webex Meetings, Microsoft Teams, Genesys and NICE CXone Mpower
Other Software Used
Microsoft Teams, Zoom Phone, Webex Calling
