Luxury Candle Brand, Luxury Experience
Use Cases and Deployment Scope
For the launch of the brand, we self-fulfilled and as a remote team, this was too much for one person. Airhouse not only became the answer to help us fulfill and outsource this but they were also able to honor all of the custom packagings that we use for the brand.
Pros
- Quick Shipping: Airhouse can prepare most orders that are placed by noon PST and have them shipped the same day.
- Inspection Team: When we request to have items inspected the team clearly communicates any errors/defective products.
Cons
- Material Management: The current platform does not allow for the team to see how many of our packaging materials are in stock.
- Team Communication: The team that I email is not the team at the warehouse so there is oftentimes a delay in communication.
- Packaging Standard: When I have the team mail materials to our team for wholesale, etc. needs, the team does not always pack these materials appropriate for the type of product we sell.
Likelihood to Recommend
Companies that do not want gift packaging options.
