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Affirm

Score8.4 out of 10

8 Reviews and Ratings

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What is Affirm?

Affirm, headquartered in San Francisco, offers their dynamic payment system for ecommerce, supporting payments broken out into installments to accommodate shopper preference.

Categories & Use Cases

Reviews

What users are saying about Affirm.
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Offer Affirm financing to grow your average order values

Incentivized
Peter MicalizziView profile
Founder/Director in Sales at Guitar Crate (1-10 employees employees)

Use Cases and Deployment Scope

Affirm offers flexible financing options to our customers for higher ticket items costing $100 or more. Our product offering is typically subscription based which Affirm does not offer financing for but we have been able to expand our offerings to high value retail items which Affirm is a great fit for.

Pros

  • Financing
  • Integration
  • Documentation

Cons

  • Support
  • Flexibility in advertisement
  • Administrative communication

Most Important Features

  • 0% financing
  • Easy integration
  • Support

Return on Investment

  • Increase in orders over $100 by 5%
  • Exposure to broader range of clientele

Affirm was great, we now use Shop Pay

Incentivized
Verified User
Partner in Marketing (1-10 employees employees)

Use Cases and Deployment Scope

Affirm allows my business to do a buy now pay later program. We run an e-commerce website and integrate affirm in our payment process. Our business has a lot of high ticket items, and this allows customers the flexibility to pay over time. Lastly, customers that use Affirm usually buy more, which is fantastic.

Pros

  • Easy installation.
  • Great customer service.
  • Painless pay as you go software.

Cons

  • Fees could be lower.
  • Today there are a lot of other alternatives.
  • Needed some coding help.

Most Important Features

  • Pay as you go.
  • Easy to set up.
  • Customer service.

Return on Investment

  • Higher average order value.
  • Mores sales.
  • Better user experience.

Other Software Used

Shopify, Shopify Plus, Attentive Mobile

Really easy way to increase sales and average order size

Incentivized
Verified User
C-Level Executive in Marketing (11-50 employees employees)

Pros

  • Helps improve conversions and increases average order size.
  • Make us look bigger than we are b/c we can provide a financing option.

Cons

  • We haven't had any issues as of yet, we are very happy with everything.

Return on Investment

  • Well, since it cost us nothing to implement, and we did the customization to the look and felt in-house, we saw an immediate positive ROI. Orders starting happening within the first week of implementation and haven't stopped since. We don't get tons of orders from Affirm, but it is steady, and they are typically for several thousand dollars.

Usability

Affirm Review

Incentivized
Verified User
Manager (51-200 employees employees)

Pros

  • Customer support is always quick to respond.
  • The dashboard is very easy to navigate and has useful information.

Cons

  • Affirm has a lot of information they collect from the customer, it would be great to see more in the dashboard.
  • Accounting has mentioned they would like to be able to adjust the daily export to show different, and more, information.

Return on Investment

  • Of the customers who used Affirm, so far 80% are new customers to our site.
  • Increase in sales!!!

Other Software Used

Dynamic Yield, SmarterHQ, Mailchimp

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