TrustRadius Insights for Adobe Learning Manager are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Enhanced Learning Experience: Users have praised the personalized learning paths, engaging content, and robust analytics of Adobe Captivate Prime. Some users found the UI customization, swift course deployment, and subscription model to be very beneficial.
Ease of Use and Navigation: Reviewers value the intuitive interface, complete reports, and customization options for dashboard and settings based on organizational needs. The software's straightforward tasks like adding learners and monitoring progress were appreciated by users.
Comprehensive Training Features: Customers highlighted the comprehensive training path allowing extensive tracking of learning progress. The availability of blended learning paths, certifications, user management features, and automated assignments were positively acknowledged by some reviewers.
For our company group L&D this is working perfectly. However for an individual business unit it is a complex system to integrate with our business processes and cannot accommodate most of our regulatory processes. For learners the interface is beautiful and perfect, however for administrators having to manage courses, user admin (non-employed) it becomes a problem with licenses as our industry has a high turn-over of resources who are not employed.
Pros
User interface
Learning paths
Cons
Non-Scorm format tests
Non-Scorm format courses
User administration (external)
Development to fit business processes
Likelihood to Recommend
Human Capital Learning and Development training for employed staff. Cannot integrate business processes easily, and external staff is a problem to register. Not having an authoring tool, to build assessments directly instead of a SCORM file.
We use it to try to triangulate how big problems are relative to the requirements we get. And so we often will try to use the learning manager discovery features to kind of see which types of thematic things are coming out biggest to combine with our analytics data for patterns and trends. And so this is one use case that we do is to triangulate.
Pros
I think it identifies things we wouldn't have thought of, and so it allows us to activate on Adobe's AB testing tool, and it allows us to consider different types of attribution for audience creation.
Cons
Differently. Integration with custom built data science models, that would be beautiful. It isn't that like things like Sensei are not good. They're very good, but they're black box. And so if there's a suggestion that's given and it's wrong, it's not defensible. So if it allowed an open architecture or some type of integration with Python or R models, Jupiter Notebooks, other kinds of things that would augment what it generates that would allow a concept of challenger versus champion models to compete. And to understand, that way you can almost like test yours against theirs and improve that way.
Likelihood to Recommend
It's good if you have a good use case for that feed. I do know that you have to incorporate it in a process in isolation. It's not you don't realize the full value, so you have to incorporate it into an overall improvement process.
I would say the pro cases are marketing optimization with respect to campaigns. And I would say that the areas it's not well suited is in distilling attribution. So if you were to take all of the improvements that it suggested, the numbers exceed revenue, which isn't real, but that's a hard problem to solve. Nobody's really solved that problem well. So distilling the attribution piece would be good. And it is well suited for marketing campaigns in the ideation phase of so.
Our organization/institution employs several approved learning management systems. Adobe Learning Manager, which we also were familiar to as Adobe Captive Prime, was utilized for in-house learning for professional development and training or re-skilling for our post-graduate level of professional skills and development. The reason we utilized this product was a colleague who was familiar with gamified training products had recommended this.
Pros
Personalized learning - there are ways to set-up the learning path that is most useful to each learner.
Gamification - this allowed for a more engaging and interactive way to deploy training and received positive feedback.
Analytics and Insights - the reporting options and mechanisms available are quite helpful to get feedback on training progress and helps provide insight on what is working well.
Cons
View on different devices is inconsistent in experience. For example on the desktop it seems find but on handheld devices like mobile or smaller tablets the display is not as good.
We found that users had to clear cache and history to troubleshoot quite often relative to other applications.
It would be great to have more automated marking as completed as sometimes we found this had to be done more manually.
Likelihood to Recommend
Good for simple in-house training and professional development to re-skill or up-skill existing workforce with a new and engaging learning management system that offers relatively good reporting. More appropriate for training to be done on desktop or laptop. Less appropriate for scenarios where training is expected to occur using smaller devices as the primary hardware used by the trainee.
VU
Verified User
Professional in Finance and Accounting (5001-10,000 employees)
Adobe Learning Manager is pretty good LMS system is being used by all teams across verticals such as Human resource, finance and sales team to get new updated content out so that they are updated and relevant to each team. it is quite easy to access the tool and very friendly.
Pros
Customising the User interface is very easy
Deploying new courses at finger tips
subscription model is good way of licensing
Cons
Cancellation of subscription has an fees attached to it which should note be the case
sometimes it does not seem to be mobile friendly
Authoring tools needs a bit of tuning
Likelihood to Recommend
Adobe Learning Manager is well suited for large scale organization for deploying internal learning at a scale and it makes deploying new courses very easy with a click of a button and also we can track the user learning from a single dashboard which can be customized as per requirement
Adobe Learning Manager is accessible to all our University students, faculty and researchers. It is widely used to ensure permanent and continuous training for all users of the University. In our case, the goal is always to guarantee an update thanks to accessible training activities. In our University, Adobe Learning Manager is not used for people external to our organization.
Pros
It guarantees excellent access to all University users to continuing education courses.
The graphics are straightforward and intuitive. Therefore it does not lead to errors and facilitates its use enormously.
The continuous updates of the software allow us to improve more and more its use by our users.
Cons
Sometimes the software does not allow you to associate individual online training with specific categories of users correctly.
Sometimes the software crashes, mainly when used by many users simultaneously.
The customer service system needs to be improved. Long waiting times often slow down our result targets.
Likelihood to Recommend
Despite some problems encountered, the software is optimal for managing multiple courses by associating them with different categories of users. Thanks to its features, Adobe Learning Manager allows you to include additional elements that guarantee the user a complete training experience. The opportunity to use it on mobile devices is optimal for us.
Adobe Learning Manager is used as Learning management system in our organization. It is being used across all departments. However, it is mostly used by the Delivery, Sales, and Project management teams. The intuitive interface helps create the learning experiences instantly and the best part is that the content can be directly pulled or consumed from the existing Enterprise system with ease.
Pros
Prefect enterprise-ready platform that is scalable
Managing training content centrally and sharing it with the teams across the globe
Automating Learning journeys
Cons
Adobe Learning Manager lags sometimes when multiple people are using the platform at the same time
Sometime courses fail to load and users face problems to complete the courses
Can do better in the customer support as it takes minimum of 2 days to resolve them
Likelihood to Recommend
Adobe Learning Manager is best suited for large enterprises, where the content is decentralized and becomes hard to manage the multiple courses maintained by different teams. Adobe Learning Manager is the one-stop solution to have a centralized system to manage all the content and share it across teams spread across the globe. It might not be suitable for small enterprises as it is a bit expensive to afford.
VU
Verified User
Consultant in Information Technology (1001-5000 employees)
It is used as an internal training tool. It trains our employees, solution partners, support vendors and channel partners effectively. Even though it is not the best of the tools. But it is better than a lot of them out there. It makes learning fun with gamification features, virtual instructor led classes, personalized recommendations and social learning.
Pros
Personalized recommendations
Virtual instructor led classes
Social learning
Gamification features
Cons
Better tracking features
Skipping sections
Podcast type listening
Likelihood to Recommend
Adobe learning manager is well suited for doing small internal trainings. Small and gets the work done. It gets irritating when you have to be always on the screen and can't navigate away, but good for paying attention. You can have interactive sessions and make it fun. In my opinion, the scenarios where it is less appropriate is for longer training sessions or courses. It will get really irritating if someone has to constantly keep their eyes glued to it and not have like a podcast type learning experience for the boring parts
We use it to deliver content to caregivers who are not employees of Intermountain Healthcare, but who use our Electronic Medical Record (EMR) software. Residents and other caregivers must go through the courses before they can see patients.
Pros
Easy to add learners.
Guided steps to author and publish content.
Easy for learners to navigate and access courses.
Easy to assign and monitor user progress.
Cons
The reporting is not very robust—difficult to sort through the mass of information.
Likelihood to Recommend
Adobe Learning Manager is an awesome resource for our learners. It allows us to serve the hundreds of caregivers who aren’t behind our company firewall. And it’s easy to add, remove and manage learners.
