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Adobe Connect Professional, Scientific, and Technical Services Reviews & Insights

Score7.6 out of 10

410 Reviews and Ratings

Community insights

TrustRadius Insights for Adobe Connect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Customizable Layouts Appreciation: Users have expressed satisfaction with the capability to personalize classroom layouts in Adobe Connect, allowing them to adapt the virtual learning environment precisely to their audience and specific requirements. This feature enhances user engagement and customization options.

Flexible Multiple Pods Feature: The inclusion of multiple pods in Adobe Connect has been well-received by users for its flexibility and organizational benefits within the virtual classroom setting. Many reviewers find this feature essential for structuring content effectively during online training sessions.

User-Friendly Interface Navigation: Reviewers consistently highlight Adobe Connect's user-friendly interface, emphasizing intuitive menus and controls that facilitate easy navigation and operation throughout online training sessions. The platform's ease of use contributes significantly to a positive user experience.

Adobe Connect Reviews

2 Reviews
Professional, Scientific, and Technical ServicesInformation Technology & Services1Management Consulting1

Adobe Connect - Best in the Biz

Rating: 7 out of 10

Use Cases and Deployment Scope

We use it to demo our financial products. Plus, I record sessions as a training resource to keep and review myself or to share with clients or colleagues. Most TR employees are using WebEx but I find it easier to use and start a meeting since the URL does not change. It allows me to do my job remotely w/o having to visit clients Face to Face.

Pros

  • Easy to launch a session.
  • Easy to link my Meet Me tele conf to the room to record.
  • Easy to share documents using File share.

Cons

  • Sometime the quality when sharing my screen resolution is too small or blurry.
  • There seems to be some black space when I share so needs to be able to better maximize the screen to fit.
  • Audio editing is not very useful. It needs to have better capabilities to trim audio and make it seemless to the listener.

Likelihood to Recommend

The Add-in works differently with my Google Chrome vs/ IE internet settings. So depending on the browser they might be some issues.
Vetted Review
Adobe Connect
3 years of experience

Thoughts on Adobe Connect

Rating: 9 out of 10

Use Cases and Deployment Scope

Adobe Connect is being used primarily for a few of our solutions across a handful of companies. Accounts are set-up and managed by Korn Ferry for these clients and URLS and dial-in information are provided so our clients can meet virtually with our internal team members (consultants).
Generally used across our consulting, assessment, coaching services. However, the platform is used internally for as a training platform to show visual documents, records meetings and achieve better global audio lines of communication.
Addresses the business need to be accessible by individuals around the globe, standard/general platform that is easily understood by users

Pros

  • Provides prompts on what to do - example: pop up box automatically to connect your audio automatically appears when joining
  • Easy to enter the platform as guest. Other systems like Adobe are time intensive and confusing to use. Adobe is simple., straight forward, and troubleshooting issues is easy.
  • Room layouts are easy to manage and can be customized to meet needs
  • Like that I can upload documents to the site and easily use them
  • Able to control permissions of other users such as host vs. participant permissions. Makes managing things for clients better as I can control layouts and details which reduced clients changing something incorrectly that result in me having to troubleshoot

Cons

  • The options for closing tabs. It seems that once a notes field is opened, it's always a drop down. I would like to know if there was a "close" option as I currently only use the "hid" option which renders any past notes (notes 1, notes 2, etc.) drop downs
  • A prompt upon existing if the system should clear the notes or chat fields or leave for future use.
  • Better audio bridges in Brazil for Adobe
  • Have "My Audio Profile" information on the same page as the "My Meeting" rooms. Now I have to go to the audio profile to retrieve host/dial-in and URL International codes, etc. Would be nice to have in one place

Likelihood to Recommend

What do they want to do? Is visual needed? Are documents needed to be viewed? Do live activities need to be seen - such as sharing of the desktop/application. Does it need to be recorded?
Vetted Review
Adobe Connect
1 year of experience