TrustRadius Insights for Adobe Connect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Customizable Layouts Appreciation: Users have expressed satisfaction with the capability to personalize classroom layouts in Adobe Connect, allowing them to adapt the virtual learning environment precisely to their audience and specific requirements. This feature enhances user engagement and customization options.
Flexible Multiple Pods Feature: The inclusion of multiple pods in Adobe Connect has been well-received by users for its flexibility and organizational benefits within the virtual classroom setting. Many reviewers find this feature essential for structuring content effectively during online training sessions.
User-Friendly Interface Navigation: Reviewers consistently highlight Adobe Connect's user-friendly interface, emphasizing intuitive menus and controls that facilitate easy navigation and operation throughout online training sessions. The platform's ease of use contributes significantly to a positive user experience.
I have used Adobe Connect to host webinars for training programs we provide. We have always offered webinars for training, but COVID caused us to shift everything on-line for a season. Connect has allowed us to provide training to a large number of people all at one time without having to travel when were not able to do so.
Pros
I like how Connect's pods are clearly separated on the screen so webinar attendees have everything broken out nicely for them to see.
Connect allows us to easily mute and unmute individuals by looking at that pod where a bunch of names are displayed.
Connect allows us to be able to upload all materials (Power Points, other documents, etc) before the webinar and then pull them up as needed during the webinar. It also allowed us to do other things on our computer when hosting a webinar. Some other webinar platforms "take over" your computer and limits being able to multi-task.
Cons
At our organization we ended up having to connect a separate phone/audio line that allowed people the option of listening by phone. We don't need to do that with Zoom.
Uploading files seemed to take a decent amount of time using Connect, which meant we needed to start preparing for webinars sooner than what we wanted to.
Connect seemed to freeze up quite a bit on us while we have not had that issue when using Zoom as much.
Likelihood to Recommend
I think overall I felt very comfortable using Connect. Web accessibility is of utmost importance to my organization and we were able to hire live captioners and then connected to a captioning to provide the service with no issues for the most part.
As far as getting people used to using Connect for attending webinars, we often had to provide a tech intro. I think, part of this is because people are not as familiar with it compared with Zoom. Zoom's layout is more common for people and I think they feel comfortable with it more.
We use Adobe Connect for the roll out of Technology Training in Amazon. Connect helps us give near to classroom training experience on a virtual platform.
Pros
Breakout rooms.
Ability to create multiple pods.
Cons
Stability of the platform.
Metrics & dashboards.
Inbuilt surveys.
Likelihood to Recommend
Adobe Connect is a great platform for the design and rollout of interactive programs. And it could do better in metrics and dashboards, improve platform stability and capability to host in-house surveys.
When providing live and on-demand training sessions for our business partners, utilizing Adobe Connect has made all the difference in being able to create a virtually engaging learning environment that allows both facilitators and participants to exercise creativity during the learning and development process. Other platforms commonly used in our and other organizations work well for meetings, but Adobe Connect allows us as facilitators to create that in-person feel and have the same level of engagement and collaboration that so often seems to be absent from virtual spaces.
Pros
Love how you can create custom layouts ahead of time and seamlessly change from one to another during a session.
There are so many creative ways to use the whiteboard features.
Being able to keep participants in one layout while you go into other layouts and make changes, updates, etc. has been incredibly helpful.
The breakout rooms have endless use cases.
Cons
I wish Adobe provided the audio directly to the customer rather than requiring an outside telecom provider be selected if you want audio beyond VOIP.
It's nice to be able to upload PPT presentations into a share pod, but if the PPT is more than basic, I find several animations, fonts, etc. are not supported, completely changing the way the presentation comes across. This makes it impossible for me to utilize the feature most of the time and a screen share is the next best option.
Likelihood to Recommend
If Adobe Connect is utilized internally at an organization, it would be an excellent way to get people comfortable and familiar with all of the tools built into the system. We utilize with external clients and have found a few challenges we have been able to overcome, but challenges none the less. We find accessing Adobe Connect through the application provides the best experience, but many outside clients will not allow the application to be downloaded immediately. So many of our participants attend through the browser version and can run into bandwidth issues.
Since our personnel are separated geographically, we use it for collaboration and training. We hold meetings and team building. It is better than Microsoft Teams because we have more freedom to customize and keep all content.
Pros
Hosting meeting.
Collaboration.
File/content storage.
Likelihood to Recommend
For our team, Adobe Connect has help with keeping our team connected and sharing files is much easier. The ability to have breakout rooms have been beneficial.
Adobe Connect was used to facilitate virtual leadership development & coaching classes. We were in search of a more expansive & immersive virtual classroom as much of our curriculum transitioned to a virtual format during the pandemic. We were looking for a platform which had features beyond our standard Microsoft Teams meetings.
Pros
Allowed upload of course materials.
Customization of classrooms for various courses.
Ability to save classroom set-ups for future use.
Cons
The audio connection did not allow for various call-in options (mixed dial-in & computer broke breakout rooms)
Videos lagged for users & often froze so, it was determined the issue was not on our end but Adobe Connect's
Required additional set-up time for users pre-session; we often had to connect with users one on one to complete this.
Likelihood to Recommend
Adobe Connect is a great fit for facilitated sessions which have multiple features (video, slide deck, breakout rooms, job aids to upload, etc). We did not find it to be any better that Microsoft Teams or Zoom for smaller meetings.
VU
Verified User
Consultant in Human Resources (1001-5000 employees)
