TrustRadius Insights for Acronis Cyber Protect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Reliable and Efficient Backup Solution: Several users have found Acronis to be a reliable and efficient image-based backup solution for small to medium businesses. Its multiple backups per day, fast backup speeds, and ability to quickly create full machine backups have been highly appreciated.
User-Friendly Interface: Many reviewers have praised the user-friendly interface of Acronis. They have found all the information readily accessible and noted that the placement of different options makes sense throughout the installation, setup, and everyday usage processes.
Detailed Backup Reports: Users have found it helpful that Acronis provides detailed backup reports of successes and failures. This feature makes it easy for them to troubleshoot any issues that may arise during the backup process.
Main business problems are secured data backups and Disaster recovery solutions. The Acronis Cyber Protect brings a whole range of solutions in these areas in an elegant manner: all integrated in a user friendly console, even the DR button which the most stunning capacity of Acronis Cyber Protect. And to finish, the cherry on the cake are the prices which are very competitive. It is our favorite solution for SMB.
Pros
Externalized data back-ups
Disaster Recovery for servers
Provide a user console to manage the whole suite of capacities
Cons
Getting in contact with sales or marketing persons
Explain the use cases of the solutions on the institutional web site
Likelihood to Recommend
A medium sized company has recently experienced a cyber attack. They have been able to restore their IT thanks to externalized back-ups, but it took 3 weeks to restore all the users' services. After the crisis, the CIO now thinks they need a DRP in order to improve their preparation to cyber risks. It is time to talk with him about DRP preparation and to meet Acronis Cyber Protect!
We utilize Acronis Cyber Protect to back up computers and servers within our production environment. We sometimes restore the entire computer or server, including files and folders. We back up both physical and virtual machines.
Pros
Easy to install and setup.
Easy to restore from the management console.
Large storage savings when using deduplication.
Works on XP.
Cons
Search function for restore points on boot media.
After upgrading to a newer build, some fixed issues may reappear.
Hard to cancel jobs, but it looks like version 16 is better on that. We have run version 16 for only a month.
Likelihood to Recommend
It is a very good product for backing up and restoring computers and servers. Both physical and virtual. Useful with many OS. We have also tested the patch management, but we found an issue in a widget that we thought was important to fix before using it.
VU
Verified User
Engineer in Information Technology (Industrial Automation company, 1001-5000 employees)
This product is used for backups of our clients' servers. It is also used for replication on spare ESXi hosts to ensure production in the event of a failure. It allows us to manage backups and alert in case of problems with the various plans in place.
Ce produit est utilisé pour les sauvegardes des serveurs de nos clients. Il est également utilisé pour de la réplication sur des hôtes ESXi de spare afin d'assurer la production en cas de panne. Il permet de gérer les sauvegardes, d'alerter en cas de problème sur les différents plans mis en place.
Pros
Virtual Machine Backup (Sauvegarde de machine virtuelle)
Virtual Machine Replication (Réplication de machine virtuelle)
File restoration (Restauration de fichiers)
Cons
In restoring certain files from a VM (Dans la restauration de certains fichiers d'une VM)
Likelihood to Recommend
We use it to ensure multiple backups in a pyramidal manner. The solution allows us to outsource our clients' backups and data. We also use Acronis Cloud to ensure high data availability in the event of a fire or flood at client sites. IT department
Nous l'utilisons afin d'assurer plusieurs sauvegardes de manière pyramidale. La solution nous permet d'externaliser les sauvegardes et les données de nos clients. Nous utilisons également Acronis Cloud afin d'assurer une haute disponibilité des données en cas d'incendie ou d'innondation sur les sites clients.
We use Acronis to back up our servers. It allows us to back up a variety of items including data files, SQL and Exchange. The backups can be scheduled for rotations and you can back up to multiple different types of sources.
Pros
Backs up different data types.
Backs up to multiple sources including tapes, external drives other servers.
Easy to use interface.
Cons
Support staff does not always have answers and sometimes has to escalate issues.
A better way to integrate yearly subscriptions into the contract.
Better notifications of backup alerts.
Likelihood to Recommend
Acronis is well suited for a company that has at least one server to back up. The program will work with a wide variety of operating systems including Server 2012, 2016 and 2019. This program will also allow you to backup multiple servers from one host device. It will also works with Linux OS.
VU
Verified User
C-Level Executive in Customer Service (Computer Hardware company, 1-10 employees)
We use Acronis backup to image our work PCs and hard drives of our clients. We use it primarily to image existing hard drives to a new larger traditional hard drive or a smaller SSD hard drive.
Pros
Image failing hard drives
Move existing hard drives to new SSD
Local backup of existing workstations
Cons
The UI can be hard to navigate for new users
Acronis sometimes does not show progress during a clone so it's hard to tell the status
Likelihood to Recommend
A shop needing to clone hard drives in an efficient way to clone hard drives.
VU
Verified User
Director in Information Technology (Computer Hardware company, 1-10 employees)
We adopted Acronis Backup V12.5 when we upgraded our VMWare environment. We needed a solution to backup all of the VMs and then replicate the image to an off-site location. It is managed by the IT department and we hope to replace the Symantec BackupExec system that is/was being used.
Pros
You can administer all of your backups from a single browser-based GUI. No matter what the instance of Acronis is - local agent install on a physical device .... a VM on a host or even an Apple device. Alerts can be set for errors or warnings for admins to act upon if necessary.
Restores can be undertaken in a number of ways which is really useful. You can restore a whole VM to the same host or a new one. You can convert physical machines to a VM and a very useful feature is the ability to dive into the backup file and pluck individual files and thus restore single files quickly - good for file servers etc.
One of the requirements was to have the ability to replicate the backup files to an off-site location - This can be set up easily within the backup plan eliminating the need (for us at least) for tape-based solutions.
Cons
Stability - Although we have seen improvements in the recent later releases, we did experience stability issues in the not too distant past.
We have seen regular warning messages whilst attempting VM backups - "An error occurred while quiescing the virtual machine".
Upon contacting Acronis support - we were told this is a VMware issue...not much help. The resolution? Install the Acronis agent on the VM locally.
This creates a non-standard rollout across your estate. I do not know why this happens to one VM over another but it would be good to get this resolved.
We have a Linux appliance based Acronis solution. We have needed to contact Acronis support on a number of occasions for some support and the Acronis 1st level support teams are very much Windows based. They do not have much experience on the Linux appliance version of their system.
If you do go down the Linux platform with your Acronis - make sure you have sufficient in house Linux skills to maintain and perform upgrades.
Likelihood to Recommend
Especially well suited to a VMware environment - a single cost-effective VM host license covers all of the VMs on that host without the need to install local agents onto each machine. This was a massive positive for us and the Symantec system we were currently using.
VU
Verified User
Administrator in Information Technology (Consumer Goods company, 201-500 employees)
Acronis Backup is being used in our department to back up the main servers in our infrastructure to onsite and offsite backup as part of our DR solution. The solution was chosen due to its entire image backup solution which makes it easy to recover from file level to entire server restoration.
Pros
Simple Backup Plan setup
Easy restoration
High Compression level
Dashboard that clearly provides necessary information
Cons
Provide extract of data from the cloud instead of transmitting through internet during data recovery (DR)
Likelihood to Recommend
Acronis backup has perfect restoration across hardware where the success rate is so high. We had successfully migrated our database server using acronis backup advance with their universal restore function which allowed us to bypass the reconfiguration process. Upon a complete restore, the database server is up and running without further configuration.
Currently, we are using Acronis to backup our VMware hosts as well as the VMs living on the hosts. When I first came on board with our company there was no cloud backup happening.
Pros
Automated backups to both cloud and local sources.
The recovery process is incredibly well implemented.
The have some very good support.
Cons
I wish there was a better way to backup the contents of a NAS, currently I have to do a "Machine" backup and then point to the NAS folder/s from there.
Likelihood to Recommend
It's a well-rounded software package for backing up virtual machines, I've not used it for physical machines yet but I'd bet it works just as well. I would however like improvements to be made in the backup process of NAS folders.
Acronis makes the backup and recovery process a breeze supporting restore to dissimilar hardware for emergency repairs when the original server is not available. This is an excellent tool not only for servers where it is instrumental for disaster recovery but also on workstations where it helps keep us up and running as needed. Few tools are easier to use for backups.
Pros
The ability to make complete backups quickly.
The ability to restore to dissimilar hardware for emergency recovery.
It works with both servers and workstations.
Great for disaster recovery especially in a small business.
Cons
Restoring to dissimilar hardware sometimes has quirks if you need additional drivers. It would be nice if you could attach the needed drivers to the backup when restoring.
Would be nice if they could find a way to make a complete offline backup of the mobile devices so you can restore a device to the state is was when when the backup occurred including the operating system.
Everything we already need is supported.
Likelihood to Recommend
It is great for Windows servers and workstations and also good for Linux when using external boot media. It would be nice to have better support for mobile devices and capturing their exact state including the OS that is installed at the time.