Acronis Cyber Protect Educational Services Reviews & Insights

Score5.8 out of 10

139 Reviews and Ratings

Community insights

TrustRadius Insights for Acronis Cyber Protect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Reliable and Efficient Backup Solution: Several users have found Acronis to be a reliable and efficient image-based backup solution for small to medium businesses. Its multiple backups per day, fast backup speeds, and ability to quickly create full machine backups have been highly appreciated.

User-Friendly Interface: Many reviewers have praised the user-friendly interface of Acronis. They have found all the information readily accessible and noted that the placement of different options makes sense throughout the installation, setup, and everyday usage processes.

Detailed Backup Reports: Users have found it helpful that Acronis provides detailed backup reports of successes and failures. This feature makes it easy for them to troubleshoot any issues that may arise during the backup process.

Acronis Cyber Protect Reviews

2 Reviews

Educational ServicesEducation Management2

use it

Rating: 10 out of 10

Incentivized

October 22, 2025

Use Cases and Deployment Scope

we are using two tools from Acronis Cyber Protect.
one is Cyper Protect in order to have a backup when needed.
two is snap deploy, becaus its easier to handle than the microsoft tools for system rollouts.

Pros

backup

Likelihood to Recommend

best tool to make bullet proof backups of workstations

Joerg Dohmen

Administrator in Information Technology at Acias E.V. (Education Management, 11-50 employees)

Vetted Review

10 years of experience

Verified on LinkedIn

Worst backup software (on prem version)

Rating: 1 out of 10

Incentivized

February 22, 2022

Use Cases and Deployment Scope

We use Acronis as our backup system for 600+ VM across 40 sites

Pros

VM backup (sometimes it works)
ESX config backup (never worked)
SQL backup (never worked)

Cons

deduplication
multi nenant management
sql backup
vm backup
ESX backup
backup

Likelihood to Recommend

Acronis on-prem is the worst backup software I ever used. After 4 years of using it, I'm still trying to make it work, and it still doesn't. The support managed to resolve only one out of +30 incidents. They'll try to contact you on a random email or phone number, and if you don't answer, they'll close your case. Oh, and If you manage to escalate your ticket, don't worry, it will still be ignored by an account manager. The system is constantly blocking, and it appears that the most efficient way to resolve the issues we had was to reinstall completely the solution. If you dare to change the size of a disk on one VM, you'll lose all backup of the disk if you don't clone your job. The only thing this product has worked for was wasting our time and money.

Verified User

Administrator in Information Technology (Education Management company, 5001-10,000 employees)

Vetted Review

4 years of experience