TrustRadius Insights for Acronis Cyber Protect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Reliable and Efficient Backup Solution: Several users have found Acronis to be a reliable and efficient image-based backup solution for small to medium businesses. Its multiple backups per day, fast backup speeds, and ability to quickly create full machine backups have been highly appreciated.
User-Friendly Interface: Many reviewers have praised the user-friendly interface of Acronis. They have found all the information readily accessible and noted that the placement of different options makes sense throughout the installation, setup, and everyday usage processes.
Detailed Backup Reports: Users have found it helpful that Acronis provides detailed backup reports of successes and failures. This feature makes it easy for them to troubleshoot any issues that may arise during the backup process.
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Acronis Cyber Protect Reviews
17 Reviews
Mid-sized Companies (51-1,000 employees)
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Acronis is being used by the IT department to back up a mission-critical production server. We have used it to browse and recover files that have been deleted in error and used it for recovery when vendor changes have caused issue with customization. We use it to incrementally back up the database locally and with the cloud service, which has been very reliable for us.
Pros
Notifications.
Ease of browsing local or cloud backups.
Cons
The menu system on the recovery site takes some getting used to.
Licensing through cleverbridge feels like extra steps.
Likelihood to Recommend
Overall I'd recommend Acronis to anyone. It's cost effective and as an admin whose actually had to dig for files, knowing that I can spin up a machine and find what I need is peace of mind for myself and the owners of the business. The cloud service has never failed to perform the scheduled backups and it doesn't leave you with ambiguous messages about each backup.
VU
Verified User
Administrator in Information Technology (51-200 employees)
We mainly use it before reinstalling a computer, or before major computer updates. Like we did with Acronis True Image before, we will do a full backup of the computer and keep it for a certain period of time. Most of the time, a user will receive a new computer, and within a few days, they will remember files and settings that they forgot to transfer, or after an employee leaves, sometimes we need to go back to his work files.
Pros
The UI is very intuitive.
You have multiple backup options.
It supports multiple backup destinations.
Cons
It can become expansive.
Could be integrated with more third storage provider.
Can become hard to manage with a lot of computers.
Likelihood to Recommend
If you want daily backups of all your computers, from inside or outside the network, that software is great for you. You can manage remotely and set up reporting. You can do file backups to bare metal restore backups. You can also use it to backup servers, and virtual machines, and it supports multiple operating systems.
VU
Verified User
Director in Information Technology (201-500 employees)
We use Acronis Backup to backup all of our physical workstations and servers daily for the entire organization. It is a perfect backup solution. You can schedule backups to any day of the week and any week of the month with a specific time. You get notifications via email for completed and failed backups.
Pros
Image backup and restore are very quick
Recover files and folders directly from File Explorer
Easy and Quick Installation
Cons
The web interface is slow and can kick you off from time to time
I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Likelihood to Recommend
We have used this to recover a folder that was accidentally deleted by a user. Brilliant and works fast too.
VU
Verified User
Professional in Information Technology (201-500 employees)
Acronis Backup is used throughout our organization, but it is primarily utilized in the Information Technology sections. It addresses the business problems of keeping our data reliably and transparently backed up. Some solutions are more complicated and difficult to implement, while others do not have the rich functionality that Acronis gives to our team.
Pros
Multiple platform support
Ease of management
Helps with ransomware protection
Great backup speeds
Cons
RTO lags a little bit behind the speeds that are claimed in the literature
Remote management could be better
Cloud storage should be included
Lack of popular 3rd-party cloud backup targets
Likelihood to Recommend
It is well-suited for enterprise use, even when multiple platforms are being utilized. You need to have a reliable network and a competent IT staff (which most are). It is less appropriate for very small companies or companies that have disparate locations across the globe. Acronis Backup Standard might be more suited for smaller companies.
VU
Verified User
Consultant in Information Technology (51-200 employees)
We use Acronis Backup to easily manage all of our local backups. It is very much easy to use and configure. Anytime we have needed to recover from backup, it has been a piece of cake. As you know, this is crucial when something needs to be restored. I have complete faith in Acronis and appreciate it coming through in the clutch when needed.
Pros
This software is really easy to implement. You are up and running within a day.
Restores are extremely easy to implement.
When you do need to contact support they are really helpful.
Cons
It can be a little expensive.
You have to install an agent on your servers.
I did not have great luck with it backing up Linux servers.
Likelihood to Recommend
If you are on a Windows environment and you want to implement a super easy backup solution, Acronis will do the trick. There are other pricier backup solutions out there, but if your environment is small and you only need to backup locally, it works like a dream. I was always pleased whenever I had to restore a backup.
VU
Verified User
Technician in Information Technology (201-500 employees)
Acronis Backup is being used by the entire division. We use both the onsite storage and cloud storage of backups. This solves our requirement for offsite backup storage. We also backup every workstation, since the software developers have very specific configurations which would take a lot of downtime to get configured the way they prefer.
Pros
Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Cons
The cloud based backup and the local backup don't talk to each other. I can never get one answer on how much total cloud storage is being used by both the cloud managed endpoints and the locally managed endpoints.
Licensing could be easier to manage. Adding new licenses seems a bit manual.
Deploying agents doesn't always work from the console. I have to occasionally do a manual installation.
Likelihood to Recommend
I actually think that it works great for most scenarios.
We currently use Acronis Backup to backup all of our physical hosts, virtual machines, and 30+ workstations for our key users. All of our critical VM's are backed up every 15mins incrementally 24/7 into our local NAS unit.
Pros
Automatic backup deletion based on the age of backup
Ability to restore a VM to a host in minutes
Ability to check back up integrity after a backup completes.
Cons
When active protection detects a file that it deems malicious but it isn't, there should be an easier way to whitelist it for your entire company.
Support, if ever needed, takes a very long time to respond. We pay for the maintenance and expect speedy service so sometimes it is frustrating.
Likelihood to Recommend
Acronis backup works really well with being able to back up a physical host and the VM's that reside in it with one license. A lot of other vendors were on a per client bases.
VU
Verified User
Team Lead in Information Technology (201-500 employees)
It is used to backup all City servers in every department. It addresses the need to recover without installing Windows first. Very easy to recover data and much quicker than the competition.
Pros
Rapid backup and restore
No need to load OS prior to restore
Easy to use
Cons
Ransomware protection
Backups to multiple locations at the same time
Likelihood to Recommend
Due to its comprehensive backup method, I would never consider other options. No other product comes close to the speed and ease of protection.
We use Acronis to backup a handful of our clients' servers. We use this to backup data in the event that we need to restore their information. We can back up their information using a schedule and we can manage how long we keep that particular backup. Acronis gives us the option to back up selective files or the entire machine.
Pros
User-friendly interface makes it easy to manage.
Easy to restore files/systems.
Acronis supports mobile devices such as Android and Apple.
Cons
Not a lot of information about the reports unless you want them emailed.
Adding more to their knowledge base would be helpful.
The cost can be expensive if you have a lot of customers.
Likelihood to Recommend
If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
VU
Verified User
Employee in Information Technology (51-200 employees)
We adopted Acronis Backup V12.5 when we upgraded our VMWare environment. We needed a solution to backup all of the VMs and then replicate the image to an off-site location. It is managed by the IT department and we hope to replace the Symantec BackupExec system that is/was being used.
Pros
You can administer all of your backups from a single browser-based GUI. No matter what the instance of Acronis is - local agent install on a physical device .... a VM on a host or even an Apple device. Alerts can be set for errors or warnings for admins to act upon if necessary.
Restores can be undertaken in a number of ways which is really useful. You can restore a whole VM to the same host or a new one. You can convert physical machines to a VM and a very useful feature is the ability to dive into the backup file and pluck individual files and thus restore single files quickly - good for file servers etc.
One of the requirements was to have the ability to replicate the backup files to an off-site location - This can be set up easily within the backup plan eliminating the need (for us at least) for tape-based solutions.
Cons
Stability - Although we have seen improvements in the recent later releases, we did experience stability issues in the not too distant past.
We have seen regular warning messages whilst attempting VM backups - "An error occurred while quiescing the virtual machine".
Upon contacting Acronis support - we were told this is a VMware issue...not much help. The resolution? Install the Acronis agent on the VM locally.
This creates a non-standard rollout across your estate. I do not know why this happens to one VM over another but it would be good to get this resolved.
We have a Linux appliance based Acronis solution. We have needed to contact Acronis support on a number of occasions for some support and the Acronis 1st level support teams are very much Windows based. They do not have much experience on the Linux appliance version of their system.
If you do go down the Linux platform with your Acronis - make sure you have sufficient in house Linux skills to maintain and perform upgrades.
Likelihood to Recommend
Especially well suited to a VMware environment - a single cost-effective VM host license covers all of the VMs on that host without the need to install local agents onto each machine. This was a massive positive for us and the Symantec system we were currently using.
VU
Verified User
Administrator in Information Technology (201-500 employees)
