Accruent EMS

EMS software is used by our registrar's office as well as other departments across campus. In my department, Notre Dame Studios, we use EMS to schedule services, resources, and space. It has helped us manage all of our resources in one place.

• accuracy
• invoicing
• reporting

• EMS has allowed us to offer different services to different clients through the process requests.
• We recently upgraded and found some options in the desktop client to be valuable.
• We have been disappointed that the web client no longer offers the configuration and various options available on the desktop client.

Google Drive, Trello, Qualtrics CoreXM

We've been using EMS for several years now and have found it to be efficient and easy to use for both desktop and web based clients. We have very few issues and when we have, we have had a positive response to our questions. We are not yet using it campus wide, but hope to incorporate other buildings in the future. Right now our student union buildings and visitor's center are the only buildings that use EMS.

• Easy reservation process from others on campus
• notifications of certain service orders
• access to other buildings calendars and reservations
• information transfers to Four Winds for signage

• Positive - frees up some of my time since others are directly booking online.
• Negative - doesn't notify the desktop user when an event is input by web user; have to physically check often to ensure nothing is missed

Four Winds Interactive

We use Accruent EMS to help build transparency for room availability for our stakeholders: students and staff. The use case for our org is having different stakeholders with different booking privileges, whether it's boardrooms, multipurpose rooms, hoteling stations, promotional tables. Through the Accruent EMS web app, we enable some stakeholders to place a tentative hold on the space and then the room owners approve the space without the need to go through multiple iterations of emails to request a space. Other stakeholders use the desktop client to see and request for space.

• Ease-of-use
• Fast loading times
• Scalability
• Customization based on use-case

• Increased employee productivity that enabled them to focus on event planning rather than answering emails about availability
• Internal IT team has to spend more time planning out solutions with budget constraints for macOS users
• Able to request for more custodial staff based on room utilization

Blackthorn Payments, Salesforce Marketing Cloud Email Studio, Cirrus Insight, Sumo Scheduler

• Without EMS, our department would not be able to efficiently manage room usage and reservations.
• EMS provides accurate room rental income.
• EMS is the main software used within our department. It is sole source of room rental management.

OU Campus, Canva

We use EMS to schedule all meetings on 12 departments. It handles all of our meeting problems pretty well. At our office of the department there are only two meeting rooms for 87 workers and 9 squads. We can book a room easily.

• Online booking
• Sending mail to participator

• Sending email to participate
• Negative impact is its interface is a little bit difficult to use.

eMeetings, Camms.Meeting, Booker