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Payroll Relief Reviews and Ratings

Rating: 8.8 out of 10
Score
8.8 out of 10

Community insights

TrustRadius Insights for Payroll Relief are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Accurate Payroll Calculation: Many users have praised the software for its perfect and accurate payroll calculation. Multiple reviewers have mentioned that they found the calculations to be precise, reducing human errors and saving time in the process.

User-friendly Interface: The user-friendly interface of the software has garnered positive feedback from several users. Customers have appreciated how easy it is to access and navigate the software, describing it as flexible and packed with many useful features. Some reviewers even suggested further improvements to make it even more useful.

Automated Payroll Processing: The automatic payroll calculation feature has been highly valued by users, who appreciate its ability to streamline and optimize workflow. Numerous customers have highlighted how this automation reduces staff hours and allows them to focus on other important tasks. This feature also helps in improving timing and efficiency in processing payroll for multiple clients, as well as keeping track of each client's individual schedule.

Reviews

1 Review

Payroll Relief is a solid payroll platform

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We process payroll for all of our small business payroll clients on the payroll relief platform. The system automates direct deposit and electronic tax payments for our organization.

Pros

  • Payroll entry and approval is simple
  • The system supports unlimited pay types so it is easy to customize the system for our clients
  • The system automates the filing of most tax forms and W-2s

Cons

  • The site navigation can be confusing.
  • The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
  • Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.

Likelihood to Recommend

Payroll Relief can be customized to work for just about any business. Electronic tax payment and e-filing services are not available in all states so the system may be less appropriate in jurisdictions where there is a lack of automation on the back-end. This lack of automation can be overcome by a payroll processing provider that has good internal processes and an understanding of how to handle their clients' filings/payments directly with these unsupported states.

VU
Verified User
Team Lead in Customer Service (1-10 employees)
Vetted Review
Reseller
Payroll Relief
11 years of experience