Great value, no hassle!
Use Cases and Deployment Scope
We use Smartcare Software for everything - scheduling, timesheets, shift notes, communication, etc. It is an integral part of our operations and addresses all aspects of it as it relates to our field and office staff
Pros
- Scheduling
- Communication
- HR records
- Client information and management
- Notifications and alerts
- Billing and invoicing
Cons
- Sometimes takes a long time to load
- GPS not always accurate when recording clock-in location
- Give us the option to show or hide client's phone number from caregiver shift reminder email
- Provide the ability to tell when a message has been seen on the desktop version, just as we can in the app version
- Update tutorials and training videos to keep up with the upgrades
Most Important Features
- Scheduling
- Accounting
- HR
- Messaging/communication
Return on Investment
- Time saved with pre-packaged reports
- Real-time alerts/notifications that allow us to be proactive and not reactive
- HR functions increase productivity and efficiency
Alternatives Considered
Rosemark and AxisCare Home Care Software
Other Software Used
QuickBooks Online, Dropbox Sign




