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123FormBuilder Reviews & Insights

Score8 out of 10

47 Reviews and Ratings

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Community insights

TrustRadius Insights for 123FormBuilder are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

This product offers easy implementation and customization for clients, allowing them to make changes and access submitted data for their CRM. Users have found it particularly useful for managing student and instructor contacts, providing up-to-date information, and generating easy-to-use reports. With its ability to create customizable templates, the product simplifies data collection for different types of customer information. It streamlines the process of building forms and enables effortless data sorting. This versatile tool is used across organizations for collecting and structuring data in tabular form, conducting surveys for analytics, and presenting client presentations. Additionally, it serves as a simple and effective way to create enquiry forms with all the necessary questions for business leads. Businesses appreciate its user-friendly interface that facilitates the creation of website landing pages, customer surveys, contact forms, and event information collection. By replacing archaic methods of requesting data, employees can now provide specific details and expand on their requests through guided questions.

123FormBuilder Reviews

3 Reviews
Mid-sized Companies (51-1,000 employees)

Full Form - Ideal Software for Form Building & Surveys

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We are essentially a small organisation with various needs that range from travel requests to reimbursements & supplier/client registrations and payments logging. We also run surveys to understand market potential & customer attitudes on behalf of clients.

We use 123ContactForm across our company for collecting data in tabular form where otherwise it would be dissipated, unstructured & manually entered into various accounting, monitoring & management systems. The survey usage ensures that we have structured data for analytics & presentation to clients.

Pros

  • Ease of constructing a form with requisite inputs
  • Customizable look and feel options based on varying requirements in our case
  • Logic based branching & validation

Cons

  • One-off payment integration requires a higher subscription
  • Storage is not commensurate with pricing
  • Not exactly a strong negative, but could work on pricing it better for non-US markets

Likelihood to Recommend

In our case we used it in a range of varying scenarios across internal functions as well as for external clients. It is fairly well featured and suited for use across multiple use cases. Albeit we ended up not using the pay features because it was an occasional requirement for us, I think one of the areas where it would be well suited would be processes requiring online payments based on variable logic. The pricing structure ironically makes it less suited for the same scenario for users with limited requirements.
PS
Prasar Sharma
Principal Consultant in Corporate at Evolution Partners (51-200 employees)
Vetted Review
123FormBuilder
1 year of experience
View profile

123ContactForm can be life.... Maybe

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

DMC is currently using archaic methods for requesting data from their analytics department. More than 90% of their requests came through email and lacked the details necessary to complete a request without seeking more info. 123ContactForm was used to create request forms that allowed employees to provide specifics based upon what a standard request would provide. It also allowed the user to expand on their request by providing in depth details that would be missed if they weren't guided through leading questions.

Pros

  • 123ContactForm makes creating online forms and surveys a breeze. It comes with a free form-builder that you can even connect to other online platforms like MailChimp, Salesforce, and more. Data collection is automated through its robust features.
  • 123ContactForm also offers numerous payment processes that you can integrate with an online form without having to resort to a shopping cart function.
  • The program comes with a built-in analytics so that you can easily track online form performance and interpret data through graphical reports and efficient data mining.

Cons

  • I found no drawbacks to using 123ContactForm.

Likelihood to Recommend

I believe when creating forms larger in scale, 123contactform would be well suited in terms of flexibility. It allows a creator that's familiar with HTML and inline CSS to manipulate the form to their will, providing them the desired outcome.
VU
Verified User
Analyst in Information Technology (201-500 employees)
Vetted Review
123FormBuilder
2 years of experience

White Hat SEO Reviews 123ContactForm

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

123ContactForm is being used by the SEO Department at White Hat SEO. We have found that it is easy to implement and easy for clients to make changes. This plugin is also great for clients to be able to access the data that consumers have submitted and apply to their CRM.

Pros

  • Easy installation.
  • Easy to make changes and easy to user interface.
  • Great integrations.

Cons

  • Design elements can be too simple.
  • CRM features

Likelihood to Recommend

123ContactForm is well suited for small businesses or smaller websites. Website owners that might not have development knowledge or the budget to hire a web developer can install 123ContactForm by themselves with little technical knowledge and receive communications from their users/visitors. 123ContactForm is great for WIX the CMS platform and similar CMS.
JK
Justin Kofron
SEO Specialist in Marketing at Sq1 (51-200 employees)
Vetted Review
123FormBuilder
1 year of experience
View profile