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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zscaler Internet Access

    Score8.8 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A

    Zscaler Private Access

    Score7.9 out of 10
    N/AZscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
    Pricing
    Zscaler Internet AccessZscaler Private Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Zscaler Internet AccessZscaler Private Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Zscaler Internet AccessZscaler Private Access
    Considered Both Products
    Zscaler
    Chose Zscaler Internet Access
    Netskope was good however did not have all the features Zscaler had. Zscaler provides the same type of protection as Netskope but more. We also found the netskope agent used a lot of resoures on devices. ZCC was very light-weight and did not consume a lot of resources on laptops.
    Incentivized
    Chose Zscaler Internet Access
    Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors …
    Incentivized
    Chose Zscaler Internet Access
    Zscaler Internet Access has significantly more configurability and capability in the platform, and can scale much better with large organizations. It is also much more affordable for our environment and gives us greater flexibility to grow into the Zscaler Platform.
    Incentivized
    Chose Zscaler Internet Access
    different applications
    Incentivized
    Chose Zscaler Internet Access
    Best suited for my needs
    Incentivized
    Chose Zscaler Internet Access
    ZIA has full SSL Inspection, while CheckPoint did not.
    Incentivized
    Chose Zscaler Internet Access
    Zscaler performs much better than Forcepoint that we had previously.
    Incentivized
    Chose Zscaler Internet Access
    easier way to manage in one location. The PAC file editor is great especially when creating changes and having check my work.
    Incentivized
    Chose Zscaler Internet Access
    Cisco is clunky for deployment and does not give the visibility on the user that Zscaler does.
    Incentivized
    Chose Zscaler Internet Access
    Centralized rapid deployment on ZIA was key
    Incentivized
    Chose Zscaler Internet Access
    Much better customer support
    Incentivized
    Chose Zscaler Internet Access
    Further look into the Zero-trust product. Other vendors were not able to meet up or match.
    Incentivized
    Chose Zscaler Internet Access
    Both products identify traffic and the application that is being used. Zscaler excels in zero-trust security and its user interface.
    Incentivized
    Chose Zscaler Internet Access
    La herramienta está en desarrollo y le falta mucho recorrido para compararse con ZIA.

    The plant is under development, and there is still a long way to go to compare it with ZIA.
    Incentivized
    Chose Zscaler Internet Access
    Zscaler Internet Access is a great platform.
    Incentivized
    Zscaler
    Chose Zscaler Private Access
    All of these tools are for different needs. Zscaler Private Access being for internal seems very simple as it really only allows filtering up to L4 whereas ZIA allows for filtering up to L7. ZDX often tries to give insight into the environment but since it only works with …
    Incentivized
    Chose Zscaler Private Access
    Less headache when it comes to vulnerability management
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    171 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    147 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    170 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    126 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    136 Answers
    No answers on this topic
    Features
    Zscaler Internet AccessZscaler Private Access
    Identity Management
    Comparison of Identity Management features of Zscaler Internet Access and Zscaler Private Access
    Feature
    Zscaler Internet Access
    5.0
    2 Ratings
    56% below category average
    Zscaler Private Access
    -
    Ratings
    Multi-Factor Authentication5.02 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Zscaler Internet Access and Zscaler Private Access
    Feature
    Zscaler Internet Access
    10.0
    2 Ratings
    6% above category average
    Zscaler Private Access
    -
    Ratings
    Endpoint Detection and Response (EDR)10.02 Ratings00 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Zscaler Internet Access and Zscaler Private Access
    Feature
    Zscaler Internet Access
    9.5
    5 Ratings
    7% above category average
    Zscaler Private Access
    10.0
    1 Ratings
    13% above category average
    Network Analytics9.75 Ratings10.01 Ratings
    Threat Recognition9.45 Ratings00 Ratings
    Vulnerability Classification9.45 Ratings00 Ratings
    Automated Alerts and Reporting9.45 Ratings10.01 Ratings
    Threat Analysis9.75 Ratings00 Ratings
    Threat Intelligence Reporting9.75 Ratings00 Ratings
    Automated Threat Identification9.15 Ratings00 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Zscaler Internet Access and Zscaler Private Access
    Feature
    Zscaler Internet Access
    9.7
    5 Ratings
    4% above category average
    Zscaler Private Access
    10.0
    1 Ratings
    7% above category average
    Continuous Verification9.75 Ratings10.01 Ratings
    Secure Web Gateways9.75 Ratings10.01 Ratings
    Network Flow Control9.75 Ratings10.01 Ratings
    Network Traffic Analysis9.45 Ratings00 Ratings
    Segmentation Leveraging10.04 Ratings00 Ratings
    Admin Access Control9.45 Ratings00 Ratings
    Network Data Encryption9.45 Ratings10.01 Ratings
    Network Topology Mapping10.02 Ratings10.01 Ratings
    Best Alternatives
    Zscaler Internet AccessZscaler Private Access
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    Zscaler Internet Access
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Zscaler Internet AccessZscaler Private Access
    Likelihood to Recommend
    8.7
    (22 ratings)
    8.0
    (5 ratings)
    Usability
    8.5
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Zscaler Internet AccessZscaler Private Access
    Likelihood to Recommend
    Zscaler
    It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
    Incentivized
    Read full review
    Zscaler
    Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.
    Incentivized
    Read full review
    Pros
    Zscaler
    • Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
    • Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
    Incentivized
    Read full review
    Zscaler
    • Allows strong cyber security corporate policies
    • Very reliable VPN application that operates at 100% efficiency
    • Very easy to be configured with friendly user interface
    Incentivized
    Read full review
    Cons
    Zscaler
    • The logs feel kind of lack luster
    • When issues are arising with SSL Inspection, logs show everything working despite end user experience
    • Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like
    Incentivized
    Read full review
    Zscaler
    • Granularity and Complexity of Policy Enforcement
    • Application Segmentation and Listener Configuration - The way applications are defined and listened for is fundamental to ZPA, but can be a source of frustration, especially when dealing with legacy or non-HTTP protocols
    • The ZCC is the user's primary gateway, but its control over local system network behavior can sometimes clash with enterprise requirements.
    Incentivized
    Read full review
    Likelihood to Renew
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Usability
    Zscaler
    The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
    Incentivized
    Read full review
    Zscaler
    The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.
    Incentivized
    Read full review
    Performance
    Zscaler
    There are often performance issues reported
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Support Rating
    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Alternatives Considered
    Zscaler
    Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
    Incentivized
    Read full review
    Zscaler
    Well ZPA is a good solution, however everyone has their own advantage and disadvantages, with ZPA you can deploy ZTNA model, which will help you better control on access, however Palo Alto, Fortinet they are also market leading firewall solution, and you can not deny if they are not providing the same features.
    Incentivized
    Read full review
    Return on Investment
    Zscaler
    • Has allowed us to remove other products that were suboptimal
    • Saved us money overall by stacking it with other Zscaler products
    • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
    Incentivized
    Read full review
    Zscaler
    • Positive: We have now charged users internally for the service
    • Negative: Dealing with users who also have the Zscaler Client Connector for their company, can cause confusions
    • Negative: Enabling the Zscaler Internet Access entitlement has been a major headache for us because Zscaler Private Access users can't autheniticate through ZIA on a non corporate device.
    Incentivized
    Read full review
    ScreenShots

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.

    Zscaler Private Access Screenshots

    Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.