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Zscaler Digital Experience (ZDX) vs. Zscaler Internet Access

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zscaler Digital Experience (ZDX)

    Score7 out of 10
    N/AZscaler digital experience is a cloud-native service, part of the Zscaler security cloud, that analyzes, troubleshoots, and resolves user experience issues. Zscaler Digital Experience is part of the comprehensive Zscaler Zero Trust Exchange™ platform, which enables fast, secure connections and allows employees to work from anywhere using the internet as the corporate network. Based on least-privileged access, it provides comprehensive security using context-based identity and policy…N/A

    Zscaler Internet Access

    Score8.8 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    Zscaler Digital Experience (ZDX)Zscaler Internet Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Zscaler Digital Experience (ZDX)Zscaler Internet Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Zscaler Digital Experience (ZDX)Zscaler Internet Access
    Considered Both Products
    Zscaler
    No answer on this topic
    Zscaler
    Chose Zscaler Internet Access
    We use Zscaler Internet Access along with Zscaler Private Access and they integrate really well. Zid is also something that we are planning to implement. Zscaler Digital Experience could not replace the tools we already have like Thousand Eyes as it provides the same data and …
    Incentivized
    Chose Zscaler Internet Access
    Netskope was good however did not have all the features Zscaler had. Zscaler provides the same type of protection as Netskope but more. We also found the netskope agent used a lot of resoures on devices. ZCC was very light-weight and did not consume a lot of resources on laptops.
    Incentivized
    Chose Zscaler Internet Access
    Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors …
    Incentivized
    Chose Zscaler Internet Access
    It is useful for firewall control.
    Incentivized
    Chose Zscaler Internet Access
    Easy to impllement
    Incentivized
    Chose Zscaler Internet Access
    Zscaler Internet Access has significantly more configurability and capability in the platform, and can scale much better with large organizations. It is also much more affordable for our environment and gives us greater flexibility to grow into the Zscaler Platform.
    Incentivized
    Chose Zscaler Internet Access
    Best suited for my needs
    Incentivized
    Chose Zscaler Internet Access
    Zscaler performs much better than Forcepoint that we had previously.
    Incentivized
    Chose Zscaler Internet Access
    easier way to manage in one location. The PAC file editor is great especially when creating changes and having check my work.
    Incentivized
    Chose Zscaler Internet Access
    We previously used Bluecoat proxies which were on prem and very out dated. Using ZIA with the ZCC client has improved our internet access security for our end users.
    Incentivized
    Chose Zscaler Internet Access
    Much better customer support
    Incentivized
    Chose Zscaler Internet Access
    Both products identify traffic and the application that is being used. Zscaler excels in zero-trust security and its user interface.
    Incentivized
    Chose Zscaler Internet Access
    La herramienta está en desarrollo y le falta mucho recorrido para compararse con ZIA.

    The plant is under development, and there is still a long way to go to compare it with ZIA.
    Incentivized
    Chose Zscaler Internet Access
    All the different technologies from zscaler runs on a single client, what is called the zscaler client connector and all the technologies operate together using the same client which gives the tool the scalability and flexibility you need for enterprise deployments. Also the …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    171 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    147 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    170 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    126 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    136 Answers
    Features
    Zscaler Digital Experience (ZDX)Zscaler Internet Access
    Identity Management
    Comparison of Identity Management features of Zscaler Digital Experience (ZDX) and Zscaler Internet Access
    Feature
    Zscaler Digital Experience (ZDX)
    -
    Ratings
    Zscaler Internet Access
    5.0
    2 Ratings
    56% below category average
    Multi-Factor Authentication00 Ratings5.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Zscaler Digital Experience (ZDX) and Zscaler Internet Access
    Feature
    Zscaler Digital Experience (ZDX)
    -
    Ratings
    Zscaler Internet Access
    10.0
    2 Ratings
    6% above category average
    Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Zscaler Digital Experience (ZDX) and Zscaler Internet Access
    Feature
    Zscaler Digital Experience (ZDX)
    -
    Ratings
    Zscaler Internet Access
    9.5
    5 Ratings
    7% above category average
    Network Analytics00 Ratings9.75 Ratings
    Threat Recognition00 Ratings9.45 Ratings
    Vulnerability Classification00 Ratings9.45 Ratings
    Automated Alerts and Reporting00 Ratings9.45 Ratings
    Threat Analysis00 Ratings9.75 Ratings
    Threat Intelligence Reporting00 Ratings9.75 Ratings
    Automated Threat Identification00 Ratings9.15 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Zscaler Digital Experience (ZDX) and Zscaler Internet Access
    Feature
    Zscaler Digital Experience (ZDX)
    -
    Ratings
    Zscaler Internet Access
    9.7
    5 Ratings
    4% above category average
    Continuous Verification00 Ratings9.75 Ratings
    Secure Web Gateways00 Ratings9.75 Ratings
    Network Flow Control00 Ratings9.75 Ratings
    Network Traffic Analysis00 Ratings9.45 Ratings
    Segmentation Leveraging00 Ratings10.04 Ratings
    Admin Access Control00 Ratings9.45 Ratings
    Network Data Encryption00 Ratings9.45 Ratings
    Network Topology Mapping00 Ratings10.02 Ratings
    Best Alternatives
    Zscaler Digital Experience (ZDX)Zscaler Internet Access
    Small Businesses
    SolarWinds Pingdom
    Score9.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Catchpoint
    Score9.2 out of 10
    No answers on this topic
    Enterprises
    Nexthink
    Score7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Zscaler Digital Experience (ZDX)Zscaler Internet Access
    Likelihood to Recommend
    -
    (0 ratings)
    8.7
    (22 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Zscaler Digital Experience (ZDX)Zscaler Internet Access
    Likelihood to Recommend
    Zscaler
    No answers on this topic
    Zscaler
    It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
    Incentivized
    Read full review
    Pros
    Zscaler
    No answers on this topic
    Zscaler
    • Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
    • Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
    Incentivized
    Read full review
    Cons
    Zscaler
    No answers on this topic
    Zscaler
    • The logs feel kind of lack luster
    • When issues are arising with SSL Inspection, logs show everything working despite end user experience
    • Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like
    Incentivized
    Read full review
    Likelihood to Renew
    Zscaler
    No answers on this topic
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Usability
    Zscaler
    No answers on this topic
    Zscaler
    The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
    Incentivized
    Read full review
    Performance
    Zscaler
    No answers on this topic
    Zscaler
    There are often performance issues reported
    Incentivized
    Read full review
    Support Rating
    Zscaler
    No answers on this topic
    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
    Read full review
    Alternatives Considered
    Zscaler
    No answers on this topic
    Zscaler
    Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
    Incentivized
    Read full review
    Return on Investment
    Zscaler
    No answers on this topic
    Zscaler
    • Has allowed us to remove other products that were suboptimal
    • Saved us money overall by stacking it with other Zscaler products
    • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
    Incentivized
    Read full review
    ScreenShots

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.