Zoho Survey

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Zoho Survey	Score 10.0 out of 10	N/A	Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.	$9 per month

Pricing

Zoho Survey

Editions & Modules

Basic: $9
per month
PLUS: $25
per month
Plus: $35
per month
Pro: $49
per month
ENTERPRISE: $75
per month
ENTERPRISE: $75
per month
ENTERPRISE: $75
per month
Enterprise: $109
per month

Offerings

Pricing Offerings
Zoho Survey
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

Up to a 30% discount available for annual pricing.

More Pricing Information

Community Pulse
	Zoho Survey

Features

Zoho Survey

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	Zoho Survey 8.3 Ratings 4% above category average
Survey templates	10.00 Ratings
Themes	5.00 Ratings
Custom logo/branding	10.00 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	Zoho Survey 10.0 Ratings 16% above category average
Changes to live survey	10.00 Ratings
Question design help	10.00 Ratings
Multiple question types	10.00 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	Zoho Survey 10.0 Ratings 19% above category average
Survey logic flexibility	10.00 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	Zoho Survey 10.0 Ratings 20% above category average
Response tracking	10.00 Ratings
Data export	10.00 Ratings
Standard reports	10.00 Ratings
Custom reports	10.00 Ratings
Analytics	10.00 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	Zoho Survey 10.0 Ratings 14% above category average
Access controls	10.00 Ratings
Compliance	10.00 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	Zoho Survey 9.9 Ratings 19% above category average
Vendor-offered crowdsourcing	9.90 Ratings
Respondent restrictions	10.00 Ratings

Best Alternatives
	Zoho Survey
Small Businesses	Square 9 Softworks Score 9.5 out of 10
Medium-sized Companies	Qualaroo Score 6.1 out of 10
Enterprises	Verint Voice of the Customer Score 10.0 out of 10
All Alternatives	View all alternatives

User Ratings
	Zoho Survey
Likelihood to Recommend	10.0 (0 ratings)
Usability	10.0 (0 ratings)
Support Rating	10.0 (0 ratings)

User Testimonials
	Zoho Survey
Likelihood to Recommend	Like all Zoho products, if you are using Zoho CRM than I would highly recommend Zoho Survey. The insights you can get out of staying only in one program (Zoho CRM) is so powerful for users. While it takes an admin or marketing person to configure the surveys in Zoho Survey, users within Zoho CRM never have to actually go to Zoho Survey to see responses as they are available right in front of them in the CRM. If you are looking for a stand alone survey app, Zoho Survey will meet your needs. It has all the functionality one could need to build a basic, intuitive survey. If you're looking for a survey to be very aesthetically pleasing with graphics or custom themes or the like, there may be better options. Incentivized Jon Porreca Project Administrator Read full review
Pros	Lets us get feedback from clients on how they felt the Engineer did. It shows us the knowledge needs if any for each engineer and shows and tells us what to improve on. Allows us to have an organized way to audit the first line of support calls and services and the volume of traffic we get month to month. Incentivized Verified User Anonymous Read full review
Cons	It can be a little "clunky" if you are not experienced in how Zoho Products work The pricing is a little harder to grasp than other products Customization is not as flexible as some other products out there Incentivized Verified User Anonymous Read full review
Usability	Zoho Survey is really easy to use. We've used Doodle and Survey Monkey in the past, and Zoho Social is just as easy, if not easier to use. Incentivized John Hinson Administrative Director & Marketing Manager Read full review
Support Rating	Zoho's support is always quick to respond and troubleshoot any issues Incentivized John Hinson Administrative Director & Marketing Manager Read full review
Alternatives Considered	(Other survey apps were not listed to choose from, so this section is irrelevant). Compared to Doodle or Survey Monkey, Zoho Survey has everything you need in a survey app as part of your Zoho One suite. It can also integrate well with Zoho's other apps to get a more complete data picture on your contacts. Incentivized John Hinson Administrative Director & Marketing Manager Read full review
Return on Investment	It's all positive because we use it solely for NPS which, if taken seriously, can definitely assist in making your company successful! Incentivized AG Amy Gray Customer Engagement Specialist Read full review
ScreenShots	Zoho Survey Screenshots