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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agorapulse

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private…

    $49

    per user

    Zoho Social

    Score8.8 out of 10
    N/AZoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…

    $15

    per month

    Pricing
    AgorapulseZoho Social
    Editions & Modules
    Standard
    $99
    up to 10 profiles
    Professional
    $149
    up to 10 profiles
    Advanced
    $199
    per month up to 10 profiles
    Custom
    Custom Pricing
    Free
    $0
    per month per user
    Standard
    $15
    per month per user
    Professional
    $40
    per month per user
    Premium
    $65
    per month 3 users
    Agency
    $320
    per month 5 users
    Agency Plus
    $460
    per month 5 users
    Offerings
    Pricing Offerings
    AgorapulseZoho Social
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans are free for 30 days. Additional profiles cost $15/profile.Add Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    AgorapulseZoho Social
    Considered Both Products
    Agorapulse
    Chose Agorapulse
    Have looked at Sprout Social and Zoho Social. While [Sprout Social has] a lot of functionality we found AgoraPulse more flexible than Sprout Social which suits the way we work.
    Incentivized
    Chose Agorapulse
    Want to post the same content on different profiles? Don't duplicate your posts, you can just select what platform to post them onto! You can even change around the copy/hashtags/etc to optimize the posts for each platform.
    Incentivized
    Chose Agorapulse
    Most of our issue was not being able to find a platform that had everything for a small business sized price. Tall task. So we started with our budget, and tried to find something that had 80% of what we were looking for. We were pleasantly surprised to find AgoraPulse could …
    Incentivized
    Zoho
    Chose Zoho Social
    I used Agorapulse and liked that platform but the value at Zoho Social is much greater! It was half the cost and provided all the same features that I use to manage my company.
    Incentivized
    Chose Zoho Social
    Agorapulse was a really user friendly product, but unless Zoho social is in some ways more or less similar, it offers a more complete analysis opportunity. It's an updated and upgraded version of most of the social media management platform.
    Incentivized
    Chose Zoho Social
    Other products solved some of our problems, but Zoho Social has solved them all while being affordable for a small business. Buffer didn't provide the seamless team integration and analytics we were seeking in one plan. SocialPilot's user interface was a bit clunky, and we were …
    Incentivized
    Chose Zoho Social
    Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, …
    Incentivized
    Chose Zoho Social
    Ease of use is best of all.
    Ability to re-use content.
    Price point.
    Incentivized
    Chose Zoho Social
    Zoho Social's biggest bargain against all these other tools is that it offers a free version, which is still able to do the job better than you would have been if you didn't have it at all. Apart from offering a free version compared to [its] competitors, the pricing is still …
    Incentivized
    Chose Zoho Social
    Zoho Social stacks up very well against the other social media management tools that I have tried. Of the three listed, I would have to say that Zoho Social holds its own with some of the bigger, more well-known social media management names out there. If you use their suite of …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    54 Answers
    99%
    Would buy again
    320 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    47 Answers
    99%
    Delivers good value for the price
    300 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    52 Answers
    98%
    Happy with the feature set
    317 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    45 Answers
    99%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    51 Answers
    99%
    Implementation went as expected
    307 Answers
    Features
    AgorapulseZoho Social
    Listening/monitoring
    Comparison of Listening/monitoring features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    8.5
    181 Ratings
    10% above category average
    Zoho Social
    8.1
    372 Ratings
    5% above category average
    Boolean keyword searches9.3151 Ratings00 Ratings
    Filtering out noise/spam7.9153 Ratings00 Ratings
    Broad channel coverage8.22 Ratings8.3366 Ratings
    Sentiment analysis00 Ratings7.9266 Ratings
    Publishing
    Comparison of Publishing features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    8.5
    250 Ratings
    6% above category average
    Zoho Social
    8.8
    446 Ratings
    9% above category average
    Content planning and scheduling9.3247 Ratings9.2444 Ratings
    Audience targeting8.7160 Ratings8.4313 Ratings
    Content optimization7.31 Ratings8.9366 Ratings
    Workflow management8.7210 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    8.3
    245 Ratings
    5% above category average
    Zoho Social
    8.6
    361 Ratings
    8% above category average
    Automated routing and prioritization7.742 Ratings8.3306 Ratings
    Customer interaction histories8.6222 Ratings8.8340 Ratings
    Bulk actions8.6203 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    7.6
    142 Ratings
    2% below category average
    Zoho Social
    8.8
    313 Ratings
    13% above category average
    Lead generation7.4110 Ratings8.6233 Ratings
    Content marketing7.98 Ratings9.1304 Ratings
    Paid media management8.21 Ratings00 Ratings
    Campaigns and promotions6.9119 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    8.7
    255 Ratings
    3% above category average
    Zoho Social
    9.2
    437 Ratings
    9% above category average
    Twitter8.5228 Ratings9.2389 Ratings
    Facebook9.4255 Ratings9.2428 Ratings
    LinkedIn9.3104 Ratings9.2384 Ratings
    Google+7.25 Ratings9.3247 Ratings
    Instagram9.3241 Ratings9.3359 Ratings
    Pinterest9.11 Ratings00 Ratings
    YouTube8.127 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    9.2
    229 Ratings
    15% above category average
    Zoho Social
    8.4
    358 Ratings
    6% above category average
    Campaign success analytics9.4198 Ratings8.6356 Ratings
    Real-time tracking9.7195 Ratings00 Ratings
    Competitor analysis8.4161 Ratings8.2219 Ratings
    Account management
    Comparison of Account management features of Agorapulse and Zoho Social
    Feature
    Agorapulse
    9.0
    244 Ratings
    12% above category average
    Zoho Social
    9.1
    391 Ratings
    13% above category average
    Role-based user permissions & privileges9.3228 Ratings9.1298 Ratings
    Mobile access8.7215 Ratings9.2373 Ratings
    User Ratings
    AgorapulseZoho Social
    Likelihood to Recommend
    9.5
    (342 ratings)
    9.2
    (452 ratings)
    Likelihood to Renew
    9.1
    (87 ratings)
    10.0
    (13 ratings)
    Usability
    8.6
    (66 ratings)
    9.2
    (279 ratings)
    Availability
    9.1
    (3 ratings)
    8.2
    (2 ratings)
    Performance
    8.2
    (2 ratings)
    8.2
    (3 ratings)
    Support Rating
    8.7
    (69 ratings)
    9.3
    (220 ratings)
    Online Training
    9.1
    (2 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.3
    (6 ratings)
    8.4
    (5 ratings)
    Configurability
    7.3
    (2 ratings)
    7.3
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    3.6
    (2 ratings)
    Product Scalability
    4.6
    (2 ratings)
    8.2
    (3 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    AgorapulseZoho Social
    Likelihood to Recommend
    Agorapulse
    Agorapulse has been a huge benefit to us as a business and is the most comprehensive platform we've used, having previously been with Hootsuite and ContentCal. It is likely to be better for companies that are managing multiple social profiles and want to consolidate these into one manageable platform. Given the amount of features it provides, it might not be suitable for individuals. The reporting is a fantastic part of the platform, which includes brand awareness for certain profiles, the best time to post for engagement, and details that all help with strategising. The inbuilt link shortening and tracking is useful, we've set this up and need to explore its capabilities further. Overall, we would recommend Agorapulse and it's a great asset to our business.
    Incentivized
    Read full review
    Zoho
    We have a few videos to share on our social media accounts: Linked in, facebook, instagram, twitter, youtube, another personal youtube account, and tiktok. First of the videos will be shared now, but the second one should be shared 3 hours later, and the third one 6 hours later. Also, with some text, on each share... You give this job to a personnel and thrust they will be fast enough to login those accounts and share the content almost at the same time, with no mistakes on the texts we use, and you thing you are done, right? It doesn't work that way in real life situations. However, you can share the same text and video to every platform momentarily by clicking a button by Zoho Social. you can also schedule posts to be shared later at a certain time and date. Now, you can concentrate to develop the character and details of your campaign. And, also, now, you have a personnel who can be useful at some other work
    Read full review
    Pros
    Agorapulse
    No answers on this topic
    Zoho
    • Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
    • Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
    • Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
    Incentivized
    Read full review
    Cons
    Agorapulse
    No answers on this topic
    Zoho
    • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
    • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
    • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
    Incentivized
    Read full review
    Likelihood to Renew
    Agorapulse
    The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
    Incentivized
    Read full review
    Zoho
    Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
    Read full review
    Usability
    Agorapulse
    Any time I onboard a new team member, they are very quick to adapt to Agora's user interface and therefore require a very quick onboarding process from me, which is a massive plus. While I think having an all-in-one platform would be ideal, there is something to be said about only having a few bells and whistle so that my team can focus on what is most important to us and our clients, content
    Incentivized
    Read full review
    Zoho
    The reason behind assigning this rating stems from the software's remarkable ability to seamlessly integrate intricate functionalities with an incredibly user-friendly interface. It strikes an exceptional balance between sophisticated features and ease of use, making it a standout solution in its category. The software's attention to user experience, coupled with its comprehensive project tracking capabilities, has undoubtedly left a positive impression. This rating reflects my appreciation for how effortlessly it empowers teams to manage projects, collaborate effectively, and achieve their goals with utmost efficiency
    Read full review
    Reliability and Availability
    Agorapulse
    Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    Agorapulse
    Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Agorapulse
    The support from Agorapulse is excellent. Any time we have made contact they have been quick to reply, and given added extra information to help. The initial sales experience was also good. Not pushy like a lot of other companies, more that they would like to help. And they certainly did for us at a difficult time which built a fantastic relationship with us from the very start. Communication is great too, with just the right amount of emails and updates. Overall we feel that they genuinely care about their clients and users.
    Incentivized
    Read full review
    Zoho
    I have not needed support for Zoho Social. This comment requirement is confusing to me as I must find text to fill the requirement of a minimum of 50 words. There should be a non-applicable button that allows either user to skip a question or then require a shorter explanation like in my first sentence. Geez, now I have to give a rating while never using the feature.
    Read full review
    In-Person Training
    Agorapulse
    I did not train in person
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Agorapulse
    The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Agorapulse
    Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Agorapulse
    Want to post the same content on different profiles? Don't duplicate your posts, you can just select what platform to post them onto! You can even change around the copy/hashtags/etc to optimize the posts for each platform.
    Incentivized
    Read full review
    Zoho
    Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
    Read full review
    Scalability
    Agorapulse
    I'm not sure I understand what is meant by scalability.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Agorapulse
    • It has saved our company a lot of time digging through all different social medias to be responsive to consumers
    • It has helped us be more responsive to prospects, so better lead generation
    • Agorapulse allows us to be in touch quicker with our prospects, meaning better lead to appointment generation as well.
    Incentivized
    Read full review
    Zoho
    • I had a month-long delay in launching my website. Zoho Social allowed me to continue to build an audience and anticipation while the website technical issues were worked out.
    • The free trial meant I could give it a good try before spending any of my precious startup budget.
    Incentivized
    Read full review
    ScreenShots

    Agorapulse Screenshots

    Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.

    Zoho Social Screenshots

    Screenshot of the Zoho Social interface, which appears when logging into an account. It provides navigation to switch between brands, monitor follower growth, and analyze post performance across connected channels—offering a unified view of an organization's social media health, posts, and interactions.Screenshot of the interface to publish content across all connected channels at once, or by selecting specific ones individually. It also offers the option to schedule posts for later or use SmartQ to automatically pick the best time for optimal engagement.Screenshot of the interface to manage all social media conversations, including direct messages, comments, and mentions, across all channels in a single unified inbox.Screenshot of the Monitor feature, used to track keywords, relevant accounts, and content, with notifications.Screenshot of an example of Zoho Social's data-driven insights, used to crunch numbers and generate reports.Screenshot of the Social Media Calendar, used to plan and deliver experiences.