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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.3 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Zoho Sign

    Score9.3 out of 10
    Small Businesses (1-50 employees)
    Zoho Sign is a digital signing service that lets you execute contracts quickly without the hassles of transporting paper documents while ensuring security and legality. It works completely on cloud and integrates readily with your everyday apps. According to the vendor, Zoho Sign is perfect for anyone who needs to sign business documents but widely used for HR, legal, finance, HR, and sales functions. Documents that can be signed include:…

    $0

    per user

    Pricing
    DocuSignZoho Sign
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Free
    $0.00
    per user
    Standard
    $10.00
    per user/ month
    Professional
    $15.00
    per user/ month
    Offerings
    Pricing Offerings
    DocuSignZoho Sign
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$10 per user
    Additional Details
    More Pricing Information
    Community Pulse
    DocuSignZoho Sign
    Considered Both Products
    DocuSign
    Chose DocuSign
    DocuSign is the system with the easiest way to add and remove fields. For most situations, you will have a template so you don't need to keep adding and removing fields. When those situations do come up, it's easy for DocuSign. For those other ones you need to go through a …
    Incentivized
    Zoho
    Chose Zoho Sign
    DocuSign seems to be more commonly used and often times clients will ask if we can use that as opposed to Zoho Sign.
    Incentivized
    Chose Zoho Sign
    I was a paid subscriber to Adobe prior to using Zoho, and found their solution expensive and inflexible. DocuSign may be the market leader, but Zoho fits better into our overall needs, especially since it integrates well with our other Zoho products.
    Incentivized
    Chose Zoho Sign
    Price is important but it has all the same features as some of the main brand names on the market which makes this package ideal for small businesses and larger ones looking at costs. The advantage we find is that we can edit forms with drop-down boxes and preset answers for …
    Incentivized
    Chose Zoho Sign
    Much more affordable!
    Incentivized
    Key User Insights
    Would buy again
    84%
    Would buy again
    75 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    62 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    78 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    59 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    63 Answers
    No answers on this topic
    User Ratings
    DocuSignZoho Sign
    Likelihood to Recommend
    4.6
    (155 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    3.9
    (13 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (46 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSignZoho Sign
    Likelihood to Recommend
    DocuSign
    No answers on this topic
    Zoho
    If your business needs an electronic signing software, then I recommend Zoho Sign because it has all the great features. It ensures fast and secure document signing and, most importantly, it is legally binding.
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Zoho
    • Shared organizational templates encourage corporate uniformity and standards.
    • Centralized retention of the executed agreements.
    • Orchestrated signing workflow with internal and external users.
    Incentivized
    Read full review
    Cons
    DocuSign
    No answers on this topic
    Zoho
    No answers on this topic
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Zoho
    The UI is easy and using Zoho Sign is easy too.
    Incentivized
    Read full review
    Reliability and Availability
    DocuSign
    No answers on this topic
    Zoho
    No answers on this topic
    Performance
    DocuSign
    No answers on this topic
    Zoho
    No answers on this topic
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Online Training
    DocuSign
    No answers on this topic
    Zoho
    No answers on this topic
    Implementation Rating
    DocuSign
    No answers on this topic
    Zoho
    No answers on this topic
    Alternatives Considered
    DocuSign
    I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Scalability
    DocuSign
    No answers on this topic
    Zoho
    No answers on this topic
    Return on Investment
    DocuSign
    • DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties.
    • DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure.
    • DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document.
    Incentivized
    Read full review
    Zoho
    • Zoho Sign was far more affordable for the simple uses we need. It simplified our processes at a very affordable price.
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Zoho Sign Screenshots

    Screenshot of Zoho Sign DashboardScreenshot of Sending documents for signatures using templatesScreenshot of All document sent using Zoho SignScreenshot of Rebranding email templates sent from Zoho Sign