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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP SuccessFactors HCM

    Score8.4 out of 10
    N/ASAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

    $75.60

    per year per user (Up to 100 Employees)

    Zoho People

    Score8.4 out of 10
    N/AZoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.

    $1.25

    per month

    Pricing
    SAP SuccessFactors HCMZoho People
    Editions & Modules
    No answers on this topic
    Essential HR
    $1.50 ($1.25)
    monthly (annually)
    Professional
    $2.50 ($2.00)
    monthly (annually)
    Premium
    $3.50 ($3.00)
    monthly (annually)
    Enterprise
    $5.00 ($4.50)
    monthly (annually)
    People Plus
    $10.00 ($9.00)
    monthly (annually)
    Offerings
    Pricing Offerings
    SAP SuccessFactors HCMZoho People
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SAP SuccessFactors HCMZoho People
    Considered Both Products
    SAP
    Chose SAP SuccessFactors HCM
    SAP SuccessFactors is fairly easy to use and integration is fairly easy.
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    624 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    468 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    613 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    271 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    79%
    Implementation went as expected
    357 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    SAP SuccessFactors HCMZoho People
    Human Resource Management
    Comparison of Human Resource Management features of SAP SuccessFactors HCM and Zoho People
    Feature
    SAP SuccessFactors HCM
    8.0
    577 Ratings
    2% above category average
    Zoho People
    9.0
    10 Ratings
    14% above category average
    Employee demographic data8.4509 Ratings9.010 Ratings
    Employment history8.1519 Ratings00 Ratings
    Job profiles and administration7.7495 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.8.0469 Ratings00 Ratings
    Organizational charting8.1532 Ratings00 Ratings
    Organization and location management7.9473 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.6289 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of SAP SuccessFactors HCM and Zoho People
    Feature
    SAP SuccessFactors HCM
    7.6
    316 Ratings
    5% below category average
    Zoho People
    -
    Ratings
    Pay calculation7.8234 Ratings00 Ratings
    Support for external payroll vendors7.1208 Ratings00 Ratings
    Off-cycle/On-Demand payment7.4204 Ratings00 Ratings
    Benefit plan administration7.4196 Ratings00 Ratings
    Direct deposit files7.6196 Ratings00 Ratings
    Salary revision and increment management8.1252 Ratings00 Ratings
    Reimbursement management7.7183 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of SAP SuccessFactors HCM and Zoho People
    Feature
    SAP SuccessFactors HCM
    8.1
    313 Ratings
    1% above category average
    Zoho People
    10.0
    10 Ratings
    22% above category average
    Approval workflow8.4310 Ratings10.010 Ratings
    Balance details7.9265 Ratings00 Ratings
    Annual carry-forward and encashment8.0230 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of SAP SuccessFactors HCM and Zoho People
    Feature
    SAP SuccessFactors HCM
    8.2
    460 Ratings
    2% above category average
    Zoho People
    10.0
    10 Ratings
    21% above category average
    View and generate pay and benefit information8.4341 Ratings00 Ratings
    Update personal information8.9444 Ratings10.010 Ratings
    View company policy documentation7.8293 Ratings10.09 Ratings
    Employee recognition7.6263 Ratings00 Ratings
    View job history8.2427 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of SAP SuccessFactors HCM and Zoho People
    Feature
    SAP SuccessFactors HCM
    8.4
    3 Ratings
    4% above category average
    Zoho People
    -
    Ratings
    Tracking of all physical assets8.43 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of SAP SuccessFactors HCM and Zoho People
    Feature
    SAP SuccessFactors HCM
    6.6
    456 Ratings
    13% below category average
    Zoho People
    -
    Ratings
    Report builder6.9438 Ratings00 Ratings
    Pre-built reports6.5408 Ratings00 Ratings
    Ability to combine HR data with external data6.2329 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of SAP SuccessFactors HCM and Zoho People
    Feature
    SAP SuccessFactors HCM
    8.0
    359 Ratings
    1% above category average
    Zoho People
    9.0
    10 Ratings
    13% above category average
    New hire portal7.7344 Ratings9.09 Ratings
    Manager tracking tools7.7322 Ratings9.09 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of SAP SuccessFactors HCM and Zoho People
    Feature
    SAP SuccessFactors HCM
    8.5
    460 Ratings
    7% above category average
    Zoho People
    -
    Ratings
    Corporate goal setting8.3409 Ratings00 Ratings
    Individual goal setting8.3456 Ratings00 Ratings
    Line-of sight-visibility8.0367 Ratings00 Ratings
    Performance tracking8.1427 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of SAP SuccessFactors HCM and Zoho People
    Feature
    SAP SuccessFactors HCM
    8.2
    483 Ratings
    5% above category average
    Zoho People
    8.0
    10 Ratings
    2% above category average
    Performance plans8.2464 Ratings8.010 Ratings
    Performance improvement plans8.0394 Ratings00 Ratings
    Review status tracking8.1433 Ratings00 Ratings
    Review reminders8.0437 Ratings00 Ratings
    Multiple review frequency8.0351 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of SAP SuccessFactors HCM and Zoho People
    Feature
    SAP SuccessFactors HCM
    7.8
    328 Ratings
    0% below category average
    Zoho People
    -
    Ratings
    Create succession plans/pools7.8303 Ratings00 Ratings
    Candidate ranking7.7286 Ratings00 Ratings
    Candidate search7.9292 Ratings00 Ratings
    Candidate development7.7270 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SAP SuccessFactors HCM and Zoho People
    Feature
    SAP SuccessFactors HCM
    4.1
    381 Ratings
    61% below category average
    Zoho People
    7.4
    9 Ratings
    4% below category average
    Job Requisition Management7.9360 Ratings00 Ratings
    Company Website Posting7.7341 Ratings00 Ratings
    Publish to Social Media7.7297 Ratings00 Ratings
    Job Search Site Posting7.6328 Ratings00 Ratings
    Duplicate Candidate Prevention7.3299 Ratings00 Ratings
    Applicant Tracking7.8343 Ratings7.49 Ratings
    Notifications and Alerts7.9349 Ratings00 Ratings
    Best Alternatives
    SAP SuccessFactors HCMZoho People
    Small Businesses
    Zoho People
    Score8.4 out of 10
    BambooHR®
    Score8.5 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Epicor HCM (discontinued)
    Score9.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP SuccessFactors HCMZoho People
    Likelihood to Recommend
    8.3
    (641 ratings)
    8.5
    (11 ratings)
    Likelihood to Renew
    9.2
    (41 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (153 ratings)
    8.0
    (2 ratings)
    Availability
    9.9
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (29 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    7.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.7
    (15 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (6 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    6.8
    (420 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Professional Services
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP SuccessFactors HCMZoho People
    Likelihood to Recommend
    SAP
    It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
    Incentivized
    Read full review
    Zoho
    Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.
    Read full review
    Pros
    SAP
    • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
    • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
    • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
    Incentivized
    Read full review
    Zoho
    • Data Management- It's useful to have all data related to HR in one space, especially using the cloud. Separating data into relevant categories also makes administrative work a breeze.
    • Employee Resources- Having a central place for employees to reach out to HR is ideal.
    • Customization- Creation of forms is especially useful for a growing business.
    • Integration- Integrates well with other systems.
    Incentivized
    Read full review
    Cons
    SAP
    • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
    Incentivized
    Read full review
    Zoho
    • Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
    • Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
    • Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult
    Read full review
    Likelihood to Renew
    SAP
    It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    SAP
    1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.
    Incentivized
    Read full review
    Zoho
    Because it is one of the best HRM software i have ever used and literally my experience with Zoho People is amazing and we are still using this software in our company to track employee records. Zoho People is perfectly fits on our organisation where employees is mandatory to run a health business. Thanks Zoho
    Read full review
    Reliability and Availability
    SAP
    Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    SAP
    The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    SAP
    SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
    Incentivized
    Read full review
    Zoho
    Because Zoho is perfect in all aspects.
    Read full review
    In-Person Training
    SAP
    The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Online Training
    SAP
    We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    SAP
    As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    SAP
    SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
    Incentivized
    Read full review
    Zoho
    One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SAP
    Not applicable.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Scalability
    SAP
    The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Professional Services
    SAP
    Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    SAP
    • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
    • Helps identify areas of strengths and weaknesses, constructive criticism.
    • Increases motivation and confidence, which is then reflected in our daily work routine.
    Incentivized
    Read full review
    Zoho
    • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
    Incentivized
    Read full review
    ScreenShots

    SAP SuccessFactors HCM Screenshots

    Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Product screenshot

    Zoho People Screenshots

    Screenshot of Zoho People allows employees to manage their own records