Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment.
The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs.
The product also has an integrated project management module.
$14
Per User/Per Month
Zoho Finance Plus
Score 8.0 out of 10
N/A
Zoho Finance Plus is an integrated accounting suite for small businesses, featuring invoice and AP / AR management, accounting, and billing management.
N/A
Pricing
Zoho CRM
Zoho Finance Plus
Editions & Modules
Standard
$14.00
Per User/Per Month
Professional
$23.00
Per User/Per Month
Enterprise
$40.00
Per User/Per Month
Ultimate
$52.00
Per User/Per Month
Plus
$57.00
Per User/Per Month
No answers on this topic
Offerings
Pricing Offerings
Zoho CRM
Zoho Finance Plus
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
$14 /user/month
No setup fee
Additional Details
—
The base plan includes up to 10 seats. Additional seats can be purchased for a fee. Buyers may also get a discount for annual billing.
More Pricing Information
Community Pulse
Zoho CRM
Zoho Finance Plus
Features
Zoho CRM
Zoho Finance Plus
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Zoho CRM
8.5
Ratings
10% above category average
Zoho Finance Plus
-
Ratings
Customer data management / contact management
8.50 Ratings
00 Ratings
Workflow management
8.30 Ratings
00 Ratings
Territory management
8.70 Ratings
00 Ratings
Opportunity management
8.70 Ratings
00 Ratings
Integration with email client (e.g., Outlook or Gmail)
8.70 Ratings
00 Ratings
Contract management
8.70 Ratings
00 Ratings
Quote & order management
8.10 Ratings
00 Ratings
Interaction tracking
8.10 Ratings
00 Ratings
Channel / partner relationship management
8.40 Ratings
00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Zoho CRM
8.3
Ratings
10% above category average
Zoho Finance Plus
-
Ratings
Case management
8.50 Ratings
00 Ratings
Call center management
8.00 Ratings
00 Ratings
Help desk management
8.50 Ratings
00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Zoho CRM
8.5
Ratings
11% above category average
Zoho Finance Plus
-
Ratings
Lead management
8.60 Ratings
00 Ratings
Email marketing
8.50 Ratings
00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Zoho CRM
8.4
Ratings
10% above category average
Zoho Finance Plus
-
Ratings
Task management
8.50 Ratings
00 Ratings
Billing and invoicing management
8.30 Ratings
00 Ratings
Reporting
8.50 Ratings
00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Zoho CRM
8.5
Ratings
12% above category average
Zoho Finance Plus
-
Ratings
Forecasting
8.40 Ratings
00 Ratings
Pipeline visualization
8.40 Ratings
00 Ratings
Customizable reports
8.60 Ratings
00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Zoho CRM
8.3
Ratings
10% above category average
Zoho Finance Plus
-
Ratings
Custom fields
8.40 Ratings
00 Ratings
Custom objects
8.20 Ratings
00 Ratings
Scripting environment
8.20 Ratings
00 Ratings
API for custom integration
8.40 Ratings
00 Ratings
Security
Comparison of Security features of Product A and Product B
Zoho CRM
8.4
Ratings
1% above category average
Zoho Finance Plus
8.5
Ratings
2% above category average
Single sign-on capability
8.30 Ratings
8.00 Ratings
Role-based user permissions
8.40 Ratings
9.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Zoho CRM
8.3
Ratings
12% above category average
Zoho Finance Plus
-
Ratings
Social data
8.30 Ratings
00 Ratings
Social engagement
8.30 Ratings
00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Zoho CRM
8.6
Ratings
16% above category average
Zoho Finance Plus
-
Ratings
Marketing automation
8.70 Ratings
00 Ratings
Compensation management
8.60 Ratings
00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Zoho CRM
8.6
Ratings
16% above category average
Zoho Finance Plus
-
Ratings
Mobile access
8.60 Ratings
00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Zoho CRM
-
Ratings
Zoho Finance Plus
7.4
Ratings
5% below category average
Accounts payable
00 Ratings
6.00 Ratings
Accounts receivable
00 Ratings
7.00 Ratings
Cash management
00 Ratings
6.00 Ratings
Bank reconciliation
00 Ratings
8.00 Ratings
Expense management
00 Ratings
7.00 Ratings
Time tracking
00 Ratings
8.00 Ratings
Fixed asset management
00 Ratings
6.00 Ratings
Multi-currency support
00 Ratings
8.00 Ratings
Multi-division support
00 Ratings
8.00 Ratings
Regulations compliance
00 Ratings
7.00 Ratings
Electronic tax filing
00 Ratings
8.00 Ratings
Self-service portal
00 Ratings
7.00 Ratings
Global Financial Support
00 Ratings
8.00 Ratings
Primary and Secondary Ledgers
00 Ratings
7.00 Ratings
Intercompany Accounting
00 Ratings
7.00 Ratings
Localizations
00 Ratings
8.00 Ratings
Journals and Reconciliations
00 Ratings
8.00 Ratings
Enterprise Accounting
00 Ratings
9.00 Ratings
Configurable Accounting
00 Ratings
8.00 Ratings
Centralized Rules Framework
00 Ratings
8.00 Ratings
Standardized Processes
00 Ratings
7.00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
This is very useful and handy software for initial use and sometimes later on. Its low price and rich features make it one of the most suitable software for small and midsize organizations. Customer management and tracking make your daily tasks easier.
It is very well suited to track the expenses which employees use in an organization and if any employees are using business accounts. It has multiple integrations with other applications and we can customize it as per our needs.
Need some way to switch a field type without losing the pre-existing data.
The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
Frustrating that only 3 custom lookup fields are allowed per module in our license.
We are generally very satisfied with the zoho crm. Some extras are just added to improve productivity but overall Zoho CRM is highly recommended over many competitors. You can start with a few clicks to configure your needs. As you become an expert, you will be able to activate and configure the modules and integrations that you require. I know we still have a lot to discover so we're sticking with Zoho CRM, we're not interested in new options at the moment
Compared to our previous CRM, Zoho is a breeze. I can look up customers and reports with no issue. There are times when it may be difficult to find something, but I assume that is because I am not in Zoho every day like the sales team is. It does everything we need very simply, so I would definitely recommend it to others.
In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
I have been a user of Zoho Financial Plus for more than a year and it's been a very efficient and sophisticated tool for managing the expenses in our organization.
I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
This should have been a project run by IT and implemented by IT but instead was implemented by Sales team and managed by them. Since this was the case our implementation has had many issues. Starting at the company required me to dig in and correct a lot of stuff within the initial set up.
We required a full-featured corporate working tool, and Hubspot wasn't the most excellent alternative. We were guaranteed that Zoho CRM may fill up the holes in our earlier framework. Furthermore, Zoho is fantastically cost-effective for indeed the most minor endeavors, giving everything they need. All things considered, Zoho CRM has upgraded our client intelligent and assisted our operations.
We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.