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Wealthbox CRM vs. Zinnia SmartOffice

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Wealthbox CRM

    Score8.9 out of 10
    N/AWealthbox CRM from Starburst Labs in Providence is a financial sectors focused system that allows users to retrieve, create, and edit data including contacts, tasks, events, notes, opportunities, and projects, as well as build custom workflows.N/A

    Zinnia SmartOffice

    Score9.9 out of 10
    N/AFormerly from Ebix, Zinnia SmartOffice is a practice and agency management solutions for financinal service providers and banking institutions, offering CRM features, client engagement, note logging, financial document and data management, and related features.

    $70

    per month per user

    Pricing
    Wealthbox CRMZinnia SmartOffice
    Editions & Modules
    No answers on this topic
    Single User Performance License
    $70
    per month Single User
    Advisor Bundle
    $135
    per month Up to 2 user licenses
    Producer Bundle
    $275
    per month Up to 5 user licenses
    Offerings
    Pricing Offerings
    Wealthbox CRMZinnia SmartOffice
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    User Ratings
    Wealthbox CRMZinnia SmartOffice
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.5
    (2 ratings)
    User Testimonials
    Wealthbox CRMZinnia SmartOffice
    Likelihood to Recommend
    Wealthbox (Starburst Labs, Inc)
    Wealthbox CRM is great with looking up advisor information. It looks a lot like a Facebook profile -- you can quickly make a comment to record a phone conversation, post an email, etc. The customizable workflows are great for due dates and keeping steps within your business.
    Incentivized
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    Zinnia
    It is excellent for account opening, document aggregation and storage, tracking and correspondence. It is lacking in its interface and is often not intuitive or user friendly. I have had difficulty running specialized reports in the past and have had to call customer service for issues that should be easy to solve on one's own. There sometimes be a tremendous delay when interfacing with other programs like Microsoft Word.
    Incentivized
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    Pros
    Wealthbox (Starburst Labs, Inc)
    • Workflow Customization
    • Ease of Use with setting up Advisor and Contact Info
    Incentivized
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    Zinnia
    • organized
    • user friendly
    • effective
    • helpful
    • transparent
    Incentivized
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    Cons
    Wealthbox (Starburst Labs, Inc)
    • Workflow Glitches - workflows will sometimes not move to the next step or will continue to spin in a "loading" fashion. Can be frustrating and slows down business.
    • Issues do not get resolved timely.
    Incentivized
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    Zinnia
    • The interface could be more user friendly
    • Some of its functionality is hard to use and/or hard to find
    • There are alot of field that we do not use that do not appear to be able to be deleted
    • It can sometimes be difficult to add new functionality
    Incentivized
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    Alternatives Considered
    Wealthbox (Starburst Labs, Inc)
    Wealthbox is more user friendly and has a better view
    Incentivized
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    Zinnia
    While we have considered making a change we did not see the merit in considering any other companies. Additionally, the pricing is so attractive it is hard for other companies to compete for our business. At no point in the last 10 years have we seriously considered making a change
    Incentivized
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    Return on Investment
    Wealthbox (Starburst Labs, Inc)
    • Transparency with advisors - they can see the workflows we create and know what step their business is currently in and what's next.
    Incentivized
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    Zinnia
    • organization
    • productivity
    • effeciency
    Incentivized
    Read full review
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