Phorest vs. Zenoti

It's well suited if you own a salon and are looking for a software to manage all of your needs - stock/inventory, staff schedules, client bookings and rebookings. It's more salon focused than clinic focused (e.g. if you have a wellness center it's not ideal for consent forms for example). Changing staff price offering is a bit time consuming.

Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.

Incentivized

• Appointment scheduling
• SMS Reminders
• Rebooking SMS
• Support
• Managing Clients

• Appointment Management
• Marketing
• Point of Sale
• Client Communications, SMS messaging
• Online Booking and Online Gift Certificates

• Better UI/UX - more intuitive to use
• Better customer service support
• Would prefer more hand holding during onboarding experience

• A few minor limitations using the calendar to book appointments.
• Display which therapists are available when customers are booking online.
• A few minor usability improvements in the point of sale.

Because of the highly customizable nature of the software, the usability is sometimes affected, requiring lots of training for the staff

Phorest is a more modern software, although it can still be more intuitive to use its much better than other options out there. I feel it works great for someone who has been using salon software for many years and wants to upgrade to something more modern, or for someone who is switching over from pen and paper to manage their appointments

Zenoti offers the richest feature set for our business category.

• More organization
• Helped with business processes

• Built in marketing features help to boost bookings
• Built in features to help sell Add-ons.