Pike13 vs. Zen Planner

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pike13
Score 8.0 out of 10
N/A
Pike13 (formerly Front Desk) delivers mobile scheduling, client management, and payment processing to gyms, spas, and instructional facilities (e.g. martial arts, music studio) and franchises. Pike13 was acquired by Jonas Software in January 2018.N/A
Zen Planner
Score 7.0 out of 10
N/A
Zen Planner is a comprehensive member management software for gyms, affiliate gyms, martial arts schools, MMA schools and fitness studios. The vendor says this solution provides everything necessary to turn the user’s passion into a successful business. With integrated payment processing and automated billing, a self-service Kiosk iPad App, an engaging Member App for Android and Apple devices, scheduling, automations, Advanced Workout Tracking, belt and skill tracking, site templates and…N/A
Pricing
Pike13Zen Planner
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Pike13Zen Planner
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details$ 45 / month (minimum) 1% on first $10,000 / month $2 per $1,000 over $10,000Zen Planner offers straightforward, no-nonsense pricing plans for fitness businesses. Pricing is based off the number of active members your fitness business currently has. Pricing plans start at $75 a month. There are no contracts, startup fees or hidden fees, and key features like payment processing and workout tracking are included in the monthly plan.
More Pricing Information
Community Pulse
Pike13Zen Planner
User Ratings
Pike13Zen Planner
Likelihood to Recommend
8.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Support Rating
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
Pike13Zen Planner
Likelihood to Recommend
Pike13 would be well suited for an organization whose clients use the platform in person, not for a virtual service. This could be ideal for a client whose website doesn't need to be integrated with Pike13.
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I have used Zen Planner at 3 different Jujitsu schools. Every school that has used it, has had great success in keeping their attendance records straight for their students. This is great when promotions are coming up, or special seminars that need to reach everyone. I don't know that Zen Planner is a great product for places that don't need to communicate with their clients on a regular basis.
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Pros
  • Scheduling
  • Establishing purchasing platform
  • Enrolling new clients and staff
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  • Being able to log in from a phone saves quite a bit of time
  • If I want to see if there is an upcoming class I can check in on the app
  • I can have multiple accounts for any company that uses Zen Planner without having to download a separate app to log in.
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Cons
  • The ability of the reporting function is strong, but the interface is not user friendly.
  • The payroll function would be more powerful if it was integrated with main payroll providers.
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  • The kiosk (attendance) interface seems to be lagging.
  • A stronger android app.
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Likelihood to Renew
No answers on this topic
No questions about that, I'm with Zen Planner for a while! They have everything I need and more.
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Support Rating
I haven't used the support at Pike13 directly. Our franchisor's IT department serves as an intermediary and seeks support at Pike13 on our behalf when required.
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No answers on this topic
Alternatives Considered
I have not used similar products.
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I have not used any product that are similar to Zen Planner in any way.
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Return on Investment
  • The notification of scheduled events, helps ensure employees know when their schedule has been modified, which cuts down on employees arriving late, etc.
  • The notifications to customers of when their payment methods are expiring, etc helps to ensure they can update their information through the customer portal themselves which cuts down on administrative time.
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  • Zen Planner has cut the time I need to wait in line to sign in. I can do this right from my phone without any issues.
  • Being able to track my progress and seeing special classes that will be coming up is a great way to find out, without having to go into the school and ask
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ScreenShots

Pike13 Screenshots

Screenshot of Front Desk works on your phone, tablet, and desktopScreenshot of Check clients in quickly with QR codes from a mobile deviceScreenshot of You, your staff, and clients can manage their profilesScreenshot of Schedule clients from any device

Zen Planner Screenshots

Screenshot of Detailed Member InformationScreenshot of Instructor BiosScreenshot of Advanced Workout TrackingScreenshot of Retail Sales & Inventory ManagementScreenshot of Embedded SchedulesScreenshot of Quick Check-Ins