LinkSquares vs. Zeal

This is an excellent contract repository. I like the ability to upload a pdf, which is read by LinkSquares' OCR. The fidelity of the searchable documents is extraordinary. I really like the flexibility in terms of what contract language you want reporting on and the reporting capabilities are second to none.

Incentivized

Besides having all the functionality of any 5 star CLM, the situations it has helped were:

• Preventing contract
  deviation by controlling template versioning
• Improving
  business processes with customized features such as unique intake forms

• It's intuitive.
• It's easy to use.
• The AI program is accurate.

Incentivized

• Client service support.
• Personalization of need.
• Document tracking.

• The search function doesn't work if there's a misspelling.
• The tagging function isn't always smooth.

Incentivized

• New feature request process - they tend to ask a lot of questions regarding my request.

Very easy to use 'out of the box'. Excellent customer support to help when something out of the ordinary is needed.

Incentivized

Zeal is user-friendly for the non-tech person to use.

I haven't had a ton of support needs, honestly. We have just a couple of users and we haven't needed much support. I do know that if I ever need anything, that I have an account manager there to help and they have always ben very responsive to my needs

Incentivized

Customer support is outstanding.

I compared LinkSquares to a number of other tools and found LinkSquares to be right-sized and flexibly priced for our use case.

Incentivized

Much more hands-on team at Zeal that provides outstanding service to setup, train and educate our team on how to best use the product

• Better contract reporting.
• Easily searchable contract database.

Incentivized

• Allowed sales to send out templates without modification.
• Automated tracking of data from contract templates sent out.