Dokan vs. Yo!Kart

Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.

Incentivized

While
searching for the most reliable and promising multi-vendor ecommerce solution,
I came across Yo!Kart from Fatbit Technologies. Before making any
purchase decision I needed a few clarification on their packages and hence I
took contact with one of their sales team member, Ms Kulwinder Kaur. She was
extremely helpful in clarifying most of the doubts I had and she also went
beyond by connecting me with Mr Kapil Grover (VP – Partnership and Alliances)
who made sure all my queries were answered. After a few conversations with
them, I knew my project would be in good hands and hence decided to move
forward with the purchase. My project was handed over to Mr. Abhishek (Project
Manager) and I am so grateful that he was the one assigned for it. Mr. Abhishek
is an extremely dedicated individual and I have developed a very good
professional relationship with him throughout my time working with Fatbit. He ensured all my issues were solved
immediately by maintaining a professional communication throughout. I am
extremely thankfull to him for all determination and extra effort he put in to
ensure my platform was top-notch. He definitely deserves to be promoted for all
the hard work he puts in!

• Intuitive back-end functions.
• User-friendly front-end interface.
• Bug fixes and improvements are done often and regularly.

Incentivized

• It has a very simple to use user interface
• They provide us many revenew options, such as PPS and more.
• The customer service is magnificent!

• Sign-up procedure could be more explanatory for vendors.
• Sign-up validations could be improved.
• Support for multi-currency and multilingual shops needs to be improved.

Incentivized

• Providing individual sellers more access to their customer's contact information.
• Update their documentation to reflect recent upgrades.
• better support for Third Party Integrations.

Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.

Incentivized

The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.

Incentivized

We chose Yo!Kart over CS-Kart because Yo!Kart is an all-in-one package. We do not have a dedicated software development team that would be needed for customizing CS-Kart. We chose Yo!Kart over Shuup because Shuup does not support a multivendor market that offers both physical and digital download products at the same time.

• Positive impact on small to medium shops.
• Needs good advertisement and features to get large shops to sign up.
• Needs more bulk product import and management features.

Incentivized

• It has allowed our vision for a resource marketplace to become a reality.
• We are below our budget estimate for the project development.
• A negative impact has been the long development process.