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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartsheet

    Score8.4 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Workzone

    Score9.9 out of 10
    N/AWorkzone is a web-based tool for project management and collaboration from Workzone in Norristown, PA, that contains a full array of the features needed for project management. It's hub is the project dashboard, which provides a platform for team communication and tracking tasks over time as they progress towards completion. An automated to-do list can be sent to each user. Alerts flag issues nearing a critical moment or events of which team members need be aware. Templates classify projects and…

    $24

    Per Month Per User

    Pricing
    SmartsheetWorkzone
    Editions & Modules
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Team
    $24.00
    Per Month Per User
    Professional
    $34.00
    Per Month Per User
    Enterprise
    $43.00
    Per Month Per User
    Offerings
    Pricing Offerings
    SmartsheetWorkzone
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    SmartsheetWorkzone
    Considered Both Products
    Smartsheet
    No answer on this topic
    Workzone
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    62 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    51 Answers
    No answers on this topic
    Features
    SmartsheetWorkzone
    Project Management
    Comparison of Project Management features of Smartsheet and Workzone
    Feature
    Smartsheet
    9.0
    125 Ratings
    16% above category average
    Workzone
    8.5
    10 Ratings
    11% above category average
    Task Management10.0122 Ratings9.69 Ratings
    Resource Management9.0104 Ratings9.49 Ratings
    Gantt Charts9.0105 Ratings9.36 Ratings
    Scheduling10.0107 Ratings9.49 Ratings
    Workflow Automation8.196 Ratings8.69 Ratings
    Team Collaboration10.0118 Ratings9.29 Ratings
    Support for Agile Methodology7.078 Ratings8.01 Ratings
    Support for Waterfall Methodology8.976 Ratings9.04 Ratings
    Document Management8.997 Ratings9.48 Ratings
    Email integration9.996 Ratings1.43 Ratings
    Mobile Access8.092 Ratings8.26 Ratings
    Timesheet Tracking10.059 Ratings9.46 Ratings
    Change request and Case Management9.065 Ratings10.02 Ratings
    Budget and Expense Management9.071 Ratings8.35 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Smartsheet and Workzone
    Feature
    Smartsheet
    9.1
    63 Ratings
    19% above category average
    Workzone
    6.0
    1 Ratings
    23% below category average
    Quotes/estimates8.841 Ratings00 Ratings
    Invoicing9.834 Ratings00 Ratings
    Project & financial reporting8.957 Ratings6.01 Ratings
    Integration with accounting software8.931 Ratings00 Ratings
    User Ratings
    SmartsheetWorkzone
    Likelihood to Recommend
    10.0
    (143 ratings)
    8.6
    (17 ratings)
    Likelihood to Renew
    10.0
    (23 ratings)
    1.4
    (8 ratings)
    Usability
    9.0
    (13 ratings)
    10.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.1
    (45 ratings)
    10.0
    (2 ratings)
    Online Training
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    5.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SmartsheetWorkzone
    Likelihood to Recommend
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
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    Workzone
    Workzone eliminates confusion and ensures that the team uses the latest version of files by organizing these files and adding version numbers as files are being revised. The team can share these files with other team members or with clients and even set file permissions to ensure individuals get access to those files that are only appropriate to them and avoid confidential information getting into the wrong hands. The system notifies the users of the progress of their tasks, comments or calendar events through alerts.
    Incentivized
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    Pros
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
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    Workzone
    • WorkZone is good at basic project management like scheduling and time management.
    • The software can be set to send you a daily email with the list of the tasks that you need to get done for that day.
    • Workzone allows the admin for the account to pick and choose which clients/projects can be seen by each person with an account, which allows each user to focus on the projects that they are involved in without being distracted by other things.
    Incentivized
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    Cons
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
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    Workzone
    • One of the reasons we left WorkZone was due to how videos/roughs were presented. While WorkZone does allow for a customizable and professional, clean looking interface; it did not offer everything we needed when it came to cross platform integration.
    • WorkZone was also a little more pricy compared to a few competitors. WorkZone is worth the price and we loved using it, but a competitor offered an added feature that WorkZone does not offer that tipped the scales.
    • There is no 'library'. As an AD Agency, we have worked on a lot of different spots for a lot of different clients. WorkZone did not offer a comprehensive library for us to upload content and use for presentations purposes. If WorkZone does add this feature later on down the road, it would be a great improvement and we would give serious thought about switching back.
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    Likelihood to Renew
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
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    Workzone
    Because of time constraints, our team hasn't been able to fully implement and change our existing processes. If we can get our templates set up and maybe some better export options figured out, I think it'll be a no-brainer to renew, but until then it maybe be difficult to financially justify something we're only partially using.
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    Usability
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
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    Workzone
    WorkZone was very easy to learn, especially for the members of our team who were not as technology-savvy. WorkZone offered unlimited training as well, making it easy to transition new team members to the program, as we were a startup organization consistently adding new team members.
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    Reliability and Availability
    Smartsheet
    No answers on this topic
    Workzone
    Throughout the use of the WorkZone software, we never had a issue with it being unavailable. This is important, considering we wanted to access our projects and see our progress at any moment. WorkZone was always available and made constant supervision of tasks and goals easy; no excuses for not checking in on the status of a project.
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    Performance
    Smartsheet
    No answers on this topic
    Workzone
    I have zero complaints about the performance of WorkZone; for our organization's needs, it was a perfect tool for keeping track of various responsibilities and tasks. We never experienced a lag or down-time when using the software, and the simple interface made things exactly that from our end...simple. WorkZone is a fantastic tool for work management that never fails to perform, in my experience.
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    Support Rating
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    Workzone
    The team at WorkZone is incredibly helpful and very willing to lend support when they can. Our team was constantly growing, and our new team members needed training every time someone cam on board. The WorkZone support staff was more than willing to ensure our new team members were completely comfortable using the software and set up for success.
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    Online Training
    Smartsheet
    No answers on this topic
    Workzone
    The WorkZone trainers are wonderful! They offered us unlimited over-the-phone and online support, and the trainings were always informative. The WorkZone support team was willing to answer multiple questions and review sections of the training if need be. They were always accommodating, and trainings were scheduled very quickly for when our team needed them!
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    Implementation Rating
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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    Workzone
    Implementation of WorkZone was very easy. We simply log into a portal online and begin to set up our projects. Access codes were sent very quickly to our team, so there was practically no delay once we signed the contract for our subscription. Training was scheduled quickly and was very helpful, especially as new team members joined our organization.
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    Alternatives Considered
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    Workzone
    I selected WorkZone based on several criteria: 1. It is web based 2. It has more robust reporting capabilities 3. the price was right 4. It was easy to use and easy to train people 5. Timelines are easy to update.
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    Scalability
    Smartsheet
    No answers on this topic
    Workzone
    We are a small organization, so the need to expand our use of WorkZone was limited. I only rate it below a 10 simply because I do not have much experience with the scaleability of the product. From the previews and training sessions, it does seem that the software can easily be adjusted to accommodate a growing workload; something we may use in future, just not at this point in our organization's development.
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    Return on Investment
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
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    Workzone
    • It has positively affected our workflow - keeping projects moving without requiring constant back and forth of emails and other communications.
    • It has helped our team to avoid missing crucial steps in project and client management.
    • We are definitely more efficient when WorkZone is being used and updated properly!
    Incentivized
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    ScreenShots

    Workzone Screenshots

    Screenshot of Project DashboardScreenshot of Document ManagementScreenshot of Collaboration