Workvivo vs. Zoho Cliq

WorkVivo works really well for us as we have colleagues all across the country. These colleagues don't use pc's in their working day so it was proving more and more challenging to reach them. With the diversity of people now using social platforms, the adoption of WorkVivo by all members of our team was really easy!

Incentivized

If you have a website through which your clients engage (either sales or support) your offerings, then you absolutely need a live chat tool. Having used Zoho for a while now, I can absolutely recommend it. If you have not used a chat tool before but you have an online store then you should definitely explore this option. They offer a free trial so you can test it to see what response you get but for sales related websites, this will pay for itself.

Incentivized

• Aligning activity to Company Culture and Activities.
• DIrectly engaging with employees in real time.
• The Workvivo app is very advanced and offers a great experience, as does the desktop version.
• The bi-lingual capabilities (English/Arabic) have been a great advantage, something we couldn't find in any of the other tools on the market.

Incentivized

• instant messaging so team members can quickly talk to each other
• creating different channels for specific teams or projects, which keeps conversations organized
• notifications that alert you about important messages, helping you stay updated

Incentivized

• Comment's visibility under a post: before, you saw all the comments, but now it displays only one, making you lose the others (you have to open the post to read them)
• Possibility to change your job title manually: from the app, it is not possible to change your job title (mine remained on stage)
• Like's visibility: before I saw them much better

Incentivized

• Zoho people notifications can be added in Cliq like birthday reminders, leave trackers
• Cliq PC app is bit heavy, can be light weighted

Incentivized

To my best friend Workvivo, I would like to give 10/10. Everything is running smoothly. I feel glad when people at my workplace from other departments and also from other shifts recognise me with my name. That gives me inner peace. I am feeling blissful. I am on the moon.

Incentivized

Cliq is essential software for our communication. Because we are an office of both in-house and remote employees we must have a unified communication platform to speak to another in real-time. Cliq offers us that platform in an easy-to-use format that allows for both 1:1 and team communication occurring all at once.

Super user friendly, I've not once wondered how to access, find do anything. As soon as I log in I am confident I can find whatever I need and whatever I am looking for and I it is very easy to engage with coworkers and colleagues all over the world.

Incentivized

Based on my experience with Cliq it is very cool and easy, I will give 10/10, because of their quality.

Incentivized

It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.

Incentivized

No issues

Incentivized

Would like the features to be continued & hence supporting it.

Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.

Incentivized

The trainer was effectively delivering the training, but there were some points the trainer himself was not clear with. This impacted doubt clearing.

All the things were explained in an effective way. Easy to understand the tools, features, their use, implementation. Monitoring & support wherever required. Feedback was recorded & improvements were done wherever required to improve the coaching experience. Knowledge checks were taken to understand understanding levels. Overall experience was very well with the training.

Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.

Incentivized

Everything is running smoothly. I love this application.

Incentivized

Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.

Incentivized

The interface is more simple and meant for the purpose of communication. Though the product misses on the aspect of one on one chat, the main purpose of communicating to group all together is handled well through the software. Employees are more engaging when they see achievement of their colleagues on it. For leaders it’s become one place to any something to private or public groups as per their needs

Incentivized

Essentially the same style of platform. Aside from any "bots" (which I don't use anyways), they appear to do the same thing. But Zoho Cliq comes packed into the Zoho One platform. It's a useful component in a suite of communication tools that allows our office to work and speak to one another in an abundance of ways.

The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them

Incentivized

• I work remotely so maintaining interaction with your colleagues is more difficult. With Workvivo, I can stay tuned to what my colleagues are doing (in more fun, personal way) so I get to know them and break that distance barrier.
• Workvivo helps to share work-related information and it is also a way to connect to the community all around the world that shares the same values and interests. Workvivo is fun and easy to use which is very helpful to the user.
• It solves the problem of learning the organizational chart, which changes frequently. It helps me quickly find a co-worker's profile with contact info and helps me learn their interests, which I value as a remote employee.

• Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
• Negative - Yet another comms channel to manage would like to have less. But see previous positive
• Positive - Came as part of my Zoho One subscription so low cost
• Has a wealth of options still to investigate as part of Cliq

Incentivized