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SAP SuccessFactors HCM vs. Workday Human Capital Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP SuccessFactors HCM

    Score8.4 out of 10
    N/ASAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

    $75.60

    per year per user (Up to 100 Employees)

    Workday HCM

    Score8.2 out of 10
    N/AWorkday Human Capital Management is a cloud-native system offering a globally consistent user experience. Workday HCM is part of an intelligent, unified system with other Workday products.N/A
    Pricing
    SAP SuccessFactors HCMWorkday HCM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP SuccessFactors HCMWorkday HCM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SAP SuccessFactors HCMWorkday HCM
    Considered Both Products
    SAP
    No answer on this topic
    Workday
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    624 Answers
    95%
    Would buy again
    42 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    468 Answers
    100%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    613 Answers
    93%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    271 Answers
    100%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    79%
    Implementation went as expected
    357 Answers
    93%
    Implementation went as expected
    25 Answers
    Features
    SAP SuccessFactors HCMWorkday HCM
    Human Resource Management
    Comparison of Human Resource Management features of SAP SuccessFactors HCM and Workday Human Capital Management
    Feature
    SAP SuccessFactors HCM
    8.0
    577 Ratings
    2% above category average
    Workday Human Capital Management
    8.6
    96 Ratings
    9% above category average
    Employee demographic data8.4509 Ratings8.481 Ratings
    Employment history8.1519 Ratings8.891 Ratings
    Job profiles and administration7.7495 Ratings8.693 Ratings
    Workflow for transfers, promotions, pay raises, etc.8.0469 Ratings9.288 Ratings
    Organizational charting8.0532 Ratings9.387 Ratings
    Organization and location management7.9473 Ratings9.084 Ratings
    Compliance data (COBRA, OSHA, etc.)7.6289 Ratings6.759 Ratings
    Payroll Management
    Comparison of Payroll Management features of SAP SuccessFactors HCM and Workday Human Capital Management
    Feature
    SAP SuccessFactors HCM
    7.6
    316 Ratings
    5% below category average
    Workday Human Capital Management
    9.0
    80 Ratings
    12% above category average
    Pay calculation7.8234 Ratings8.568 Ratings
    Support for external payroll vendors7.1208 Ratings8.856 Ratings
    Off-cycle/On-Demand payment7.4204 Ratings9.818 Ratings
    Benefit plan administration7.4196 Ratings8.563 Ratings
    Direct deposit files7.6196 Ratings8.869 Ratings
    Salary revision and increment management8.1252 Ratings9.266 Ratings
    Reimbursement management7.7183 Ratings9.243 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of SAP SuccessFactors HCM and Workday Human Capital Management
    Feature
    SAP SuccessFactors HCM
    8.1
    313 Ratings
    1% above category average
    Workday Human Capital Management
    8.6
    74 Ratings
    7% above category average
    Approval workflow8.4310 Ratings8.573 Ratings
    Balance details7.9265 Ratings8.473 Ratings
    Annual carry-forward and encashment8.0230 Ratings8.959 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of SAP SuccessFactors HCM and Workday Human Capital Management
    Feature
    SAP SuccessFactors HCM
    8.2
    460 Ratings
    2% above category average
    Workday Human Capital Management
    8.4
    94 Ratings
    4% above category average
    View and generate pay and benefit information8.4341 Ratings8.983 Ratings
    Update personal information8.9444 Ratings8.792 Ratings
    View company policy documentation7.8293 Ratings7.673 Ratings
    Employee recognition7.6263 Ratings8.157 Ratings
    View job history8.2427 Ratings8.883 Ratings
    Asset Management
    Comparison of Asset Management features of SAP SuccessFactors HCM and Workday Human Capital Management
    Feature
    SAP SuccessFactors HCM
    8.4
    3 Ratings
    4% above category average
    Workday Human Capital Management
    8.4
    25 Ratings
    4% above category average
    Tracking of all physical assets8.43 Ratings8.425 Ratings
    HR Reporting
    Comparison of HR Reporting features of SAP SuccessFactors HCM and Workday Human Capital Management
    Feature
    SAP SuccessFactors HCM
    6.6
    456 Ratings
    13% below category average
    Workday Human Capital Management
    8.5
    78 Ratings
    13% above category average
    Report builder6.9438 Ratings8.974 Ratings
    Pre-built reports6.5408 Ratings8.676 Ratings
    Ability to combine HR data with external data6.2329 Ratings7.964 Ratings
    Onboarding
    Comparison of Onboarding features of SAP SuccessFactors HCM and Workday Human Capital Management
    Feature
    SAP SuccessFactors HCM
    8.0
    359 Ratings
    1% above category average
    Workday Human Capital Management
    8.6
    56 Ratings
    9% above category average
    New hire portal7.7344 Ratings8.452 Ratings
    Manager tracking tools7.7322 Ratings8.852 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of SAP SuccessFactors HCM and Workday Human Capital Management
    Feature
    SAP SuccessFactors HCM
    8.5
    460 Ratings
    7% above category average
    Workday Human Capital Management
    8.5
    60 Ratings
    7% above category average
    Corporate goal setting8.3409 Ratings8.750 Ratings
    Individual goal setting8.3456 Ratings8.759 Ratings
    Line-of sight-visibility8.0367 Ratings7.951 Ratings
    Performance tracking8.1427 Ratings8.658 Ratings
    Performance Management
    Comparison of Performance Management features of SAP SuccessFactors HCM and Workday Human Capital Management
    Feature
    SAP SuccessFactors HCM
    8.2
    483 Ratings
    5% above category average
    Workday Human Capital Management
    8.9
    63 Ratings
    13% above category average
    Performance plans8.2464 Ratings9.062 Ratings
    Performance improvement plans8.0394 Ratings8.954 Ratings
    Review status tracking8.1433 Ratings8.758 Ratings
    Review reminders8.0437 Ratings9.058 Ratings
    Multiple review frequency8.0351 Ratings8.951 Ratings
    Succession Planning
    Comparison of Succession Planning features of SAP SuccessFactors HCM and Workday Human Capital Management
    Feature
    SAP SuccessFactors HCM
    7.8
    328 Ratings
    0% below category average
    Workday Human Capital Management
    7.9
    40 Ratings
    1% above category average
    Create succession plans/pools7.8303 Ratings9.334 Ratings
    Candidate ranking7.7286 Ratings7.735 Ratings
    Candidate search7.9292 Ratings7.938 Ratings
    Candidate development7.7270 Ratings6.837 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SAP SuccessFactors HCM and Workday Human Capital Management
    Feature
    SAP SuccessFactors HCM
    4.1
    381 Ratings
    61% below category average
    Workday Human Capital Management
    8.3
    48 Ratings
    7% above category average
    Job Requisition Management7.9360 Ratings8.045 Ratings
    Company Website Posting7.7341 Ratings8.339 Ratings
    Publish to Social Media7.7297 Ratings8.734 Ratings
    Job Search Site Posting7.6328 Ratings8.440 Ratings
    Duplicate Candidate Prevention7.3299 Ratings7.839 Ratings
    Applicant Tracking7.8343 Ratings8.240 Ratings
    Notifications and Alerts7.9349 Ratings8.444 Ratings
    Best Alternatives
    SAP SuccessFactors HCMWorkday HCM
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    Zoho People
    Score8.4 out of 10
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    Score8.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP SuccessFactors HCMWorkday HCM
    Likelihood to Recommend
    8.3
    (641 ratings)
    9.0
    (108 ratings)
    Likelihood to Renew
    9.2
    (41 ratings)
    9.0
    (18 ratings)
    Usability
    8.0
    (153 ratings)
    7.0
    (13 ratings)
    Availability
    9.9
    (6 ratings)
    6.6
    (8 ratings)
    Performance
    8.9
    (6 ratings)
    7.3
    (7 ratings)
    Support Rating
    7.4
    (29 ratings)
    8.0
    (22 ratings)
    In-Person Training
    9.1
    (2 ratings)
    9.6
    (6 ratings)
    Online Training
    7.1
    (4 ratings)
    7.0
    (7 ratings)
    Implementation Rating
    6.7
    (15 ratings)
    8.0
    (11 ratings)
    Configurability
    8.0
    (6 ratings)
    7.5
    (2 ratings)
    Contract Terms and Pricing Model
    1.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    6.8
    (420 ratings)
    8.2
    (1 ratings)
    Product Scalability
    9.0
    (6 ratings)
    7.3
    (1 ratings)
    Professional Services
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (5 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (5 ratings)
    5.0
    (1 ratings)
    User Testimonials
    SAP SuccessFactors HCMWorkday HCM
    Likelihood to Recommend
    SAP
    It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
    Incentivized
    Read full review
    Workday
    I would say it's well suited in every environment because I think it does so much. It's like the holy grail of HRIS systems is what I like to call it because thinking about all parts of the employee lifecycle, it lives here in Workday Human Capital Management. So I love the fact that you can do the people data analytics, you can store employee records, the talent acquisition pieces there. I'm thinking I can't think of anything negative right now except for the fact that I can't drill down into the data for the people analytics side. Other than that, I think it's literally, yeah, the holy grail of HRIS systems, I love it and I would highly recommend it.
    Incentivized
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    Pros
    SAP
    • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
    • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
    • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
    Incentivized
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    Workday
    • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
    • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
    • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
    Incentivized
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    Cons
    SAP
    • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
    Incentivized
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    Workday
    • Should have more option in time sheet like choose project code or something.
    • On The pay page, it should have options to view past salaries; it may be there already but not in the version that I use.
    • The employee information page does not have a back button to navigate to the previous page.
    Read full review
    Likelihood to Renew
    SAP
    It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
    Incentivized
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    Workday
    It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
    Incentivized
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    Usability
    SAP
    1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.
    Incentivized
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    Workday
    Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
    Incentivized
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    Reliability and Availability
    SAP
    Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
    Incentivized
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    Workday
    In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
    Read full review
    Performance
    SAP
    The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
    Incentivized
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    Workday
    From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
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    Support Rating
    SAP
    SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
    Incentivized
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    Workday
    Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
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    In-Person Training
    SAP
    The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
    Incentivized
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    Workday
    Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
    • Training scenarios are not very real
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    Online Training
    SAP
    We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
    Incentivized
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    Workday
    I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
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    Implementation Rating
    SAP
    As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
    Incentivized
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    Workday
    It was implemented before my joining the company. At my last company, we used Workday professional services.

    Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

    Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
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    Alternatives Considered
    SAP
    SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
    Incentivized
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    Workday
    Workday is an incomplete product, by this I mean it must work alongside other products and does not work by itself. Trying to make several different products work smoothly together becomes very challenging. As compared to ADP products, when purchased all together work very well all together. Also, ADP has extensive Training programs and extensive Customer Support. So ADP's products are far superior to Workday's products in my opinion.
    Incentivized
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    Contract Terms and Pricing Model
    SAP
    Not applicable.
    Incentivized
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    Workday
    No answers on this topic
    Scalability
    SAP
    The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
    Incentivized
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    Workday
    Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
    Read full review
    Professional Services
    SAP
    Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
    Incentivized
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    Workday
    No answers on this topic
    Return on Investment
    SAP
    • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
    • Helps identify areas of strengths and weaknesses, constructive criticism.
    • Increases motivation and confidence, which is then reflected in our daily work routine.
    Incentivized
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    Workday
    • Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
    • The user conferences have been helpful to network and learn more deepness in the modules and functionality.
    • Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.
    Incentivized
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    ScreenShots

    SAP SuccessFactors HCM Screenshots

    Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Product screenshot

    Workday HCM Screenshots

    Screenshot of Workday Human Capital Management HomepageScreenshot of Workday Human Capital Management Manager Insights HubScreenshot of Workday Human Capital Management HR Partners HubScreenshot of Workday Human Capital Management Expense AnalysisScreenshot of Workday Human Capital Management Skills DashboardScreenshot of Workday Human Capital Management HR Operations and Compliance Dashboard