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Mimecast Advanced Email Security vs. Webroot Advanced Email Encryption powered by Zix

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mimecast Advanced Email Security

    Score8.6 out of 10
    N/AThe Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A

    Webroot Advanced Email Encryption powered by Zix

    Score9.6 out of 10
    N/AWebroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.N/A
    Pricing
    Mimecast Advanced Email SecurityWebroot Advanced Email Encryption powered by Zix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mimecast Advanced Email SecurityWebroot Advanced Email Encryption powered by Zix
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Mimecast Advanced Email SecurityWebroot Advanced Email Encryption powered by Zix
    Considered Both Products
    Mimecast
    No answer on this topic
    Webroot, an OpenText company
    Chose Webroot Advanced Email Encryption powered by Zix
    The features around encryption and threat protection were better than the rest. The pricing had a huge role to play along with the timelines given for the implementation of the product. We also checked with a few people who were using the product and their feedback was …
    Incentivized
    Chose Webroot Advanced Email Encryption powered by Zix
    We ended up staying with Mimecast instead of Zix because our users preferred the Mimecast UI
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    69 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    68 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    72 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    62 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    63 Answers
    No answers on this topic
    Features
    Mimecast Advanced Email SecurityWebroot Advanced Email Encryption powered by Zix
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Mimecast Advanced Email Security and Webroot Advanced Email Encryption powered by Zix
    Feature
    Mimecast Advanced Email Security
    8.0
    67 Ratings
    5% below category average
    Webroot Advanced Email Encryption powered by Zix
    -
    Ratings
    Anti-malware8.565 Ratings00 Ratings
    Customizability8.566 Ratings00 Ratings
    Data Loss Protection6.555 Ratings00 Ratings
    Threat Detection8.463 Ratings00 Ratings
    Sandboxing8.058 Ratings00 Ratings
    End-to-End Encryption8.555 Ratings00 Ratings
    Management Tools7.764 Ratings00 Ratings
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    Mimecast Advanced Email SecurityWebroot Advanced Email Encryption powered by Zix
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    Score10 out of 10
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    Avanan
    Score9.4 out of 10
    DataMotion
    Score9.4 out of 10
    Enterprises
    Avanan
    Score9.4 out of 10
    DataMotion
    Score9.4 out of 10
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    User Ratings
    Mimecast Advanced Email SecurityWebroot Advanced Email Encryption powered by Zix
    Likelihood to Recommend
    8.5
    (79 ratings)
    7.4
    (105 ratings)
    Likelihood to Renew
    8.7
    (2 ratings)
    8.5
    (6 ratings)
    Usability
    8.2
    (54 ratings)
    8.9
    (100 ratings)
    Availability
    8.0
    (1 ratings)
    9.0
    (3 ratings)
    Performance
    8.0
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    6.0
    (7 ratings)
    8.7
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.6
    (8 ratings)
    Configurability
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.8
    (28 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.0
    (1 ratings)
    9.0
    (3 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Mimecast Advanced Email SecurityWebroot Advanced Email Encryption powered by Zix
    Likelihood to Recommend
    Mimecast
    Mimecast's advanced email security remains the number one security tool available for any organization. You will be ahead of the game before anything gets in and users start clicking. Users are often the ones who can disclose sensitive data and compromise the organization and its brand.
    Incentivized
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    Webroot, an OpenText company
    Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
    Read full review
    Pros
    Mimecast
    • Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
    • Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
    • Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
    • Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.
    Incentivized
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    Webroot, an OpenText company
    • Zix scans outbound emails for personal financial information and encrypts accordingly.
    • Zix scans outbound emails for health information and encrypts accordingly.
    • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
    • Zix was very easy to implement on our email domain with a few clicks of the mouse.
    Incentivized
    Read full review
    Cons
    Mimecast
    • I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
    • The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
    • Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.
    Incentivized
    Read full review
    Webroot, an OpenText company
    • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
    • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
    Incentivized
    Read full review
    Likelihood to Renew
    Mimecast
    There is no question as to the value of the product to the business and the disruption of changing vendors would not be worth any savings possibly achieved by switching.
    Incentivized
    Read full review
    Webroot, an OpenText company
    It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
    Incentivized
    Read full review
    Usability
    Mimecast
    The console is nice, but it could use some improvements for day to day activities for Admins. I find I am jumping around all over to get what I need (always searching for the right area). Being able to customize a Dashboard or having a central typical activities dashboard will be helpful to save more time.
    Incentivized
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    Webroot, an OpenText company
    From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
    Incentivized
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    Reliability and Availability
    Mimecast
    Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.
    Incentivized
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    Webroot, an OpenText company
    The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
    Incentivized
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    Performance
    Mimecast
    Pages need to consistently load quickly. Sometimes good, sometimes not.
    Incentivized
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    Webroot, an OpenText company
    there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
    Incentivized
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    Support Rating
    Mimecast
    When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
    Incentivized
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    Webroot, an OpenText company
    I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
    Incentivized
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    In-Person Training
    Mimecast
    We did not have in-person training. All was done through meetings and on phone.
    Incentivized
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    Webroot, an OpenText company
    The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
    Incentivized
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    Online Training
    Mimecast
    Training was good from Mimecast as well as the Mimecast knowledgebase.
    Incentivized
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    Webroot, an OpenText company
    The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
    Incentivized
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    Implementation Rating
    Mimecast
    Easy to set up and configure, but did have Mimecast assistance.
    Incentivized
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    Webroot, an OpenText company
    Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
    Incentivized
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    Alternatives Considered
    Mimecast
    In my opinion, Mimecast Advanced Email Security outpaces Microsoft in terms of usability and reduction of spam and phishing emails. Mimecast Advanced Email Security was cheaper than Proofpoint, but I suspect Proofpoint is doing better on staying current with trends than Mimecast Advanced Email Security. I think Abnormal offers the best incoming email security, but does not offer outgoing email data loss prevention or encryption, which is a key use cast for us.
    Incentivized
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    Webroot, an OpenText company
    We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
    Incentivized
    Read full review
    Scalability
    Mimecast
    The solution continues to grow and add features.
    Incentivized
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    Webroot, an OpenText company
    It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
    Incentivized
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    Professional Services
    Mimecast
    Professional services for our setup was excellent, quick and knowledgeable.
    Incentivized
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    Webroot, an OpenText company
    No answers on this topic
    Return on Investment
    Mimecast
    • Enhanced email security across the business.
    • This product has reduced the risk of being hit by malware/phishing; Mimecast has been holding emails efficiently after reviewing emails.
    • The reporting side is practical, helps create a business case for the product, and shows its worth.
    Incentivized
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    Webroot, an OpenText company
    • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
    • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
    Incentivized
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    ScreenShots