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Webex Events (formerly Socio) vs. Zoom Events & Webinars

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex Events (formerly Socio)

    Score8.5 out of 10
    N/AWebex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A

    Zoom Events & Webinars

    Score8.5 out of 10
    N/AZoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.

    $79

    per month starting with 500 attendees

    Pricing
    Webex Events (formerly Socio)Zoom Events & Webinars
    Editions & Modules
    No answers on this topic
    Zoom Webinars
    starting at $79
    per month starting with 500 attendees
    Zoom Sessions
    starting at $99
    per month starting with 100 attendees
    Zoom Events
    starting at $149
    per month starting with 100 attendees
    Offerings
    Pricing Offerings
    Webex Events (formerly Socio)Zoom Events & Webinars
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Webex Events (formerly Socio)Zoom Events & Webinars
    Considered Both Products
    Cisco
    Chose Webex Events (formerly Socio)
    We may make the switch to Zoom at some point because their new events product is very nice. And the brand recognition of Zoom is helpful for adoption as well. But we stay with Webex Events for now because we are a bit all in on it as it's where we run all of our events.
    Incentivized
    Chose Webex Events (formerly Socio)
    Socio offers more features for attendees, admins, speakers and sponsors which we didn't find with other companies.
    Incentivized
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    63 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    60 Answers
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    64 Answers
    96%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    56 Answers
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    58 Answers
    100%
    Implementation went as expected
    23 Answers
    Features
    Webex Events (formerly Socio)Zoom Events & Webinars
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Webex Events (formerly Socio) and Zoom Events & Webinars
    Feature
    Webex Events (formerly Socio)
    8.4
    10 Ratings
    1% above category average
    Zoom Events & Webinars
    -
    Ratings
    Responsive Design for Web Access8.210 Ratings00 Ratings
    Mobile Application8.510 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.310 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex Events (formerly Socio) and Zoom Events & Webinars
    Feature
    Webex Events (formerly Socio)
    9.3
    9 Ratings
    8% above category average
    Zoom Events & Webinars
    -
    Ratings
    Calendar integration10.01 Ratings00 Ratings
    Meeting initiation10.01 Ratings00 Ratings
    Integrates with social media10.01 Ratings00 Ratings
    Record meetings / events8.18 Ratings00 Ratings
    Slideshows9.01 Ratings00 Ratings
    Event registration8.87 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex Events (formerly Socio) and Zoom Events & Webinars
    Feature
    Webex Events (formerly Socio)
    7.6
    8 Ratings
    8% below category average
    Zoom Events & Webinars
    -
    Ratings
    Live chat7.58 Ratings00 Ratings
    Audience polling7.77 Ratings00 Ratings
    Q&A7.58 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex Events (formerly Socio) and Zoom Events & Webinars
    Feature
    Webex Events (formerly Socio)
    8.4
    7 Ratings
    1% above category average
    Zoom Events & Webinars
    -
    Ratings
    User authentication8.47 Ratings00 Ratings
    Participant roles & permissions8.57 Ratings00 Ratings
    Confidential attendee list8.57 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Webex Events (formerly Socio) and Zoom Events & Webinars
    Feature
    Webex Events (formerly Socio)
    8.5
    8 Ratings
    0% above category average
    Zoom Events & Webinars
    9.3
    31 Ratings
    6% above category average
    Branding options8.27 Ratings8.731 Ratings
    Attendee list export8.88 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Webex Events (formerly Socio) and Zoom Events & Webinars
    Feature
    Webex Events (formerly Socio)
    7.8
    9 Ratings
    6% below category average
    Zoom Events & Webinars
    8.5
    4 Ratings
    7% above category average
    Registration, RSVP, and ticketing7.96 Ratings9.14 Ratings
    Email marketing10.01 Ratings8.22 Ratings
    Livestreaming7.38 Ratings9.33 Ratings
    Audience engagement7.69 Ratings7.94 Ratings
    Event recording8.08 Ratings8.94 Ratings
    Virtual booths6.27 Ratings8.02 Ratings
    Networking7.38 Ratings7.63 Ratings
    Event analytics8.18 Ratings9.34 Ratings
    Best Alternatives
    Webex Events (formerly Socio)Zoom Events & Webinars
    Small Businesses
    Whova
    Score8.9 out of 10
    BigMarker
    Score6 out of 10
    Medium-sized Companies
    Splash
    Score6.8 out of 10
    RingCentral Events
    Score5.8 out of 10
    Enterprises
    CrowdCompass
    Score6.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Webex Events (formerly Socio)Zoom Events & Webinars
    Likelihood to Recommend
    8.8
    (60 ratings)
    9.3
    (71 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    2.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (10 ratings)
    Support Rating
    8.2
    (1 ratings)
    7.2
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Webex Events (formerly Socio)Zoom Events & Webinars
    Likelihood to Recommend
    Cisco
    WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
    Incentivized
    Read full review
    Zoom
    Zoom is well-suited for any service-based business that relies on face-to-face communications, whether for client meetings or external sales calls. Zoom also provides a good platform for internal team meetings to discuss creative ideas or for one-on-one sessions. Zoom is also excellent for larger webinars where you need to present to larger audiences.
    Incentivized
    Read full review
    Pros
    Cisco
    • It has quite a few optional and customizable features that can be utilized.
    • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
    • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
    Incentivized
    Read full review
    Zoom
    • Zoom calendar integration is a great way to see what calls are upcoming
    • Ease of use for screen sharing and video call settings
    • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
    Incentivized
    Read full review
    Cons
    Cisco
    • Sometimes I feel like it uses too many resources and makes my computer go slower
    • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
    • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
    Incentivized
    Read full review
    Zoom
    • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
    • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
    • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
    Incentivized
    Read full review
    Zoom
    We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
    Incentivized
    Read full review
    Usability
    Cisco
    Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
    Incentivized
    Read full review
    Zoom
    Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
    Incentivized
    Read full review
    Support Rating
    Cisco
    Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
    Incentivized
    Read full review
    Zoom
    Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    Zoom
    Implementation was very feasible during our initial usage of the Zoom after COVID-19.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
    Read full review
    Zoom
    We moved away from MS Teams due to several factors: 1)The ability to have a calendar reminder pop up for the upcoming webinar. 2)The ability to have Zoom automatically send a customized one hour reminder email to everyone who registered. 3)Webinar templates that speed up the setup of each of our webinars. 4)Integrated polling and collaboration tools.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
    • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
    • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
    Incentivized
    Read full review
    Zoom
    • Prior to Zoom, the best way to train was to travel to their business. Or to do it remotely, it was to allow multiple hours and allocating time to help them set up the technology. It was a mess. We were able to shave travel costs/technology implementation costs.
    • We no longer have to waste time playing technology ping pong, bouncing between different platforms. Zoom Video webinar just works.
    • My tech team used to have to set up the webinar events, because of how complicated GoToWebinar can be. Zoom makes it easy that anyone can do it.
    Incentivized
    Read full review
    ScreenShots

    Webex Events (formerly Socio) Screenshots

    Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.

    Zoom Events & Webinars Screenshots

    Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features